title: Program evaluation of an intervention approach for staff assaulted by patients: preliminary inquiry.
abstract: Crisis intervention procedures for emergency services personnel and healthcare providers are increasingly being utilized to address the psychological sequelae of acute stress during critical incidents. While anecdotal evidence suggests the efficacy of these approaches, more formal experimental inquiry has been limited. This brief report outlines one strategy for conducting program evaluation of a crisis intervention approach for staff who are assaulted by patients. This outcome design was implemented in multiple sites, even as the service was being delivered.
authors.affiliation: Massachusetts Department of Mental Health, Cambridge, USA.
authors.forename: R B
authors.initials: RB
authors.lastname: Flannery
authors.forename: W E
authors.initials: WE
authors.lastname: Penk
mesh_terms: D003419:Crisis Intervention / Q000458:organization & administration*; D005260:Female; D006282:Health Personnel / Q000193:education / Q000523:psychology; D006801:Humans; D008297:Male; D009786:Occupational Health Services / Q000458:organization & administration*; D017063:Outcome Assessment, Health Care; D010865:Pilot Projects; D015397:Program Evaluation; D014754:Violence