title: Improving healthcare quality. Application of the Baldrige process.
abstract: The Malcolm Baldrige National Quality Award was established in 1987. Although primarily an award for business and industry, pilot criteria for healthcare settings have been developed. These criteria can be used by healthcare organizations to conduct internal evaluations of their institutions. Benefits of such an evaluation include improvement of an organization's effectiveness and improved healthcare quality for stakeholders.
authors.affiliation: Veterans Affairs Medical Center, Salt Lake City, UT, USA.
authors.forename: L A
authors.initials: LA
authors.lastname: Jensen
mesh_terms: D001363:Awards and Prizes; D010865:Pilot Projects; D011785:Quality Assurance, Health Care / Q000592:standards*; D014481:United States