Managing rumor and gossip in operating room settings.
The unique features of the operating room (OR) make it an ideal setting for the proliferation of gossip and rumor. Although not always negative, these "grapevine" communications can reduce productivity and work satisfaction. Hence, OR managers need to understand these forms of communication and prevent or control their negative consequences. The authors offer suggestions for undertaking this challenge.
Blakeley
J A
JA
Ribeiro
V
V
Hughes
A
A
D003142:Communication; D008192:Deception; D006801:Humans; D007400:Interprofessional Relations; D009745:Nursing, Supervisory; D009871:Operating Room Nursing