title: Transactional analysis: how to improve communication skills.
abstract: Transactional analysis (TA) can be a useful framework for promoting effective communication. This article outlines the theoretical constructs of TA and suggests a strategy for teaching the model to diploma student nurses. The authors argue that an understanding of TA will allow nurses to analyse and adjust their skills to communicate more effectively.
authors.forename: J
authors.initials: J
authors.lastname: Bailey
authors.forename: L
authors.initials: L
authors.lastname: Baillie
mesh_terms: D003142:Communication; D004510:Education, Nursing, Diploma Programs; D006801:Humans; D008960:Models, Psychological; D013338:Students, Nursing / Q000523:psychology; D014152:Transactional Analysis / Q000193:education