title: Teaching effective communication skills.
abstract: Fostering adaptive communication skills through development, initiation and maintenance of an ongoing staff education program is presented. Goals of the proposed interventions include: developing functional interpersonal relationships, increasing job satisfaction and decreasing perceived levels of work-related stress among staff nurses.
authors.forename: J M
authors.initials: JM
authors.lastname: Hanlon
mesh_terms: D002983:Clinical Competence; D003142:Communication; D004509:Education, Nursing, Continuing / Q000379:methods*; D006801:Humans; D009741:Nursing Staff, Hospital / Q000193:education*