The patients charter: the United Kingdom experience.
Ryland
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D003284:Contract Services / Q000331:legislation & jurisprudence*; D003695:Delivery of Health Care / Q000592:standards*; D006801:Humans; D009313:National Health Programs / Q000331:legislation & jurisprudence*; D010344:Patient Advocacy; D011785:Quality Assurance, Health Care / Q000592:standards*; D006113:United Kingdom; D014850:Waiting Lists