Performance of a self-directed work team in a home healthcare agency.
With the current climate of downsizing and cost-cutting, maximizing employee performance is critical for organizational success. A self-directed work team structure was implemented with a group of staff in a large home healthcare agency in Northern California, with positive outcomes. The author describes the process, experience, and results of the project.
Ling
C W
CW
Pacific Case Management, Santa Clara, California, USA.
D000328:Adult; D002140:California; D003659:Decision Making, Organizational; D005260:Female; D006699:Home Care Services / Q000458:organization & administration*; D006760:Hospitalization; D006801:Humans; D008297:Male; D008875:Middle Aged; D015401:Nursing Administration Research; D009745:Nursing, Supervisory; D010348:Patient Care Team / Q000458:organization & administration*; D015397:Program Evaluation; D011787:Quality of Health Care