title: Spreadsheet evaluation of computerized medical records: the impact on quality, time, and money.
abstract: Information and communication technologies are presumed to play a critical role in improving effectiveness and efficiency of clinical care. Although the most promising directions of technological development are microcomputer-generated computerized medical record systems, documenting their value has been a major challenge for health care providers. This paper proposes a 15-item spreadsheet instrument for evaluating computerized medical records, and demonstrates how it was experimentally applied to a 6-year long experience at three sites. In conclusion, preliminary implications and guidelines are drawn with regard to practice and research in this area.
authors.affiliation: Department of Industrial Engineering and Management, Ben-Gurion University of the Negev, Beer-Sheva, Israel.
authors.forename: N
authors.initials: N
authors.lastname: Pliskin
authors.forename: M
authors.initials: M
authors.lastname: Glezerman
authors.forename: I
authors.initials: I
authors.lastname: Modai
authors.forename: D
authors.initials: D
authors.lastname: Weiler
mesh_terms: D003362:Cost-Benefit Analysis; D003661:Decision Support Techniques; D017598:Efficiency, Organizational; D016247:Information Storage and Retrieval; D016347:Medical Records Systems, Computerized / Q000191:economics / Q000592:standards*; D011785:Quality Assurance, Health Care; D012984:Software; D014584:User-Computer Interface; D016526:Workload