title: Spending quality time with Andrew Shephard. Interview by Diane Ashmore.
authors.forename: A
authors.initials: A
authors.lastname: Shepard
mesh_terms: D003812:Dentist-Patient Relations; D006801:Humans; D017060:Patient Satisfaction; D011215:Practice Management, Dental / Q000458:organization & administration / Q000592:standards; D017749:Total Quality Management / Q000379:methods / Q000458:organization & administration