Impact of a computerized patient tracking system in a pediatric clinic.
A computerized patient tracking system with an intuitive graphical interface was deployed in a large multidisciplinary pediatric outpatient clinic and has been enthusiastically embraced by both physicians and non-physician staff. Usage of the computerized patient tracking system has been associated with a significant decrease in the total time patients spend in the clinic. The total duration of an average patient visit has declined from 99.25 +/- 57.44 minutes to 66.94 +/- 30.47 minutes (p = 0.03). Most of this decrease has been due to a decrease in total waiting time from 54.17 +/- 37.61 minutes to 27.29 +/- 14.05 minutes (p = 0.006). Usage of the patient tracking system has also been associated with a significant increase in examination room utilization during peak business hours from 58.47 +/- 21.18% to 64.49 +/- 13.38% (p = 0.0329).
Borowitz
S M
SM
University of Virginia Health Sciences Center, Charlottesville 22908, USA.
D000554:Ambulatory Care Facilities / Q000458:organization & administration*; D000555:Ambulatory Care Information Systems; D003199:Computer Systems; D005069:Evaluation Studies as Topic; D006801:Humans; D016347:Medical Records Systems, Computerized; D010372:Pediatrics; D012984:Software; D014584:User-Computer Interface