title: Creating the vision: the role of the chief nurse executive in bringing innovations to client service delivery.
abstract: The chief nurse officer brings the value-adding contribution of client partner to the executive management team. The nurse executive contributes professional nursing's client-centered, health-enabling approach to care delivery to assist organizations in developing new client and community services. The single most important leadership-challenge presented to nurse administrators, leaders, and managers is the ability to articulate a vision of client-centered care, demonstrate the costs and benefits of service innovations, and effectively shape organizational cultures to achieve innovations in service delivery.
authors.forename: M J
authors.initials: MJ
authors.lastname: Gilmartin
mesh_terms: D019033:Delivery of Health Care, Integrated / Q000458:organization & administration*; D004059:Diffusion of Innovation; D006801:Humans; D007587:Job Description; D009718:Nurse Administrators / Q000458:organization & administration*; D015279:Organizational Culture; D009936:Organizational Innovation; D011361:Professional Competence