Clinical communication: a new informatics paradigm.
Observational studies of clinical workers in a hospital setting suggest that communication problems are a significant source of inefficiency. The need to reduce interruptions, improve contactability, and the sharing of informal information suggests that a mobile communication system capable of supporting asynchronous messaging, role-based contact, and communication policies would be beneficial. A prototype of such a system is described.
Coiera
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Hewlett-Packard Laboratories, Bristol, UK.
D003142:Communication; D006801:Humans; D007400:Interprofessional Relations; D007407:Interviews as Topic; D010564:Personnel, Hospital; D006113:United Kingdom; D014481:United States