title: Improving patient follow-up through implementation of an ambulatory care quality improvement program.
abstract: Nurse practitioners in ambulatory care settings must begin using quality improvement strategies to enhance patient outcomes and to improve patient follow-up. The article highlights the development and beginning stages of implementation of one such quality improvement program and discusses the actions that were taken to increase timeliness of key patient processes. An example of a quality improvement educational program, outlines of the plan, and scope of services are also provided.
authors.affiliation: University of Missouri-Columbia Hospitals and Clinics, USA.
authors.forename: S
authors.initials: S
authors.lastname: Granneman
authors.forename: C L
authors.initials: CL
authors.lastname: Russell
mesh_terms: D000553:Ambulatory Care / Q000592:standards*; D003266:Continuity of Patient Care; D006801:Humans; D009722:Nurse Practitioners; D015397:Program Evaluation; D011785:Quality Assurance, Health Care