[Exploratory study of the sources of stress and of social support in community and mental health workers].
The objective of this exploratory research is to identify the main sources of work stress and burnout among community mental health workers and examine the social support they receive. Information has been collected through individual and group interviews with 19 community workers from three crisis centres in Montreal. The most stressing factors identified by participants are related to their intervention with users and their roles as intervention worker. Difficulties related specifically to community work are also reported. Social support received from colleagues and quality of relations with superiors stand out as important factors of protection against stress and burnout.
Vanier
C
C
Département de psychologie, Université du Québec à Montréal.
Fortin
D
D
D003156:Community Mental Health Services; D006801:Humans; D012944:Social Support; D013312:Stress, Physiological / Q000209:etiology*; D000078329:Workforce
Une étude exploratoire des sources de stress et de soutien social chez les intervenantes communautaires en santé mentale.