A framework for the management of intellectual capital in the health care industry.
This article proposes a new theoretical model for the effective management of intellectual capital in the health care industry. The evolution of knowledge-based resources as a value-adding characteristic of service industries coupled with mounting environmental pressures on health care necessitates the extension of current models of intellectual capital. Our theoretical model contains an expanded context linking its development to organizational learning theory and extends current theory by proposing a six-term archetype of organizational functioning built on flows of information. Further, our proposal offers a hierarchical dimension to intellectual capital and a method of scientific visualization for the measurement of intellectual capital. In conclusion, we offer some practical suggestions for future development, both for researchers and managers.
Grantham
C E
CE
Grantham & Nichols, Inc., Walnut Creek, CA, USA.
Nichols
L D
LD
Schonberner
M
M
D002202:Capital Financing / Q000458:organization & administration*; D003659:Decision Making, Organizational; D003695:Delivery of Health Care / Q000191:economics / Q000458:organization & administration*; D004059:Diffusion of Innovation; D006270:Health Facility Administrators / Q000193:education; D006280:Health Workforce / Q000191:economics / Q000458:organization & administration*; D006801:Humans; D018973:Intellectual Property; D007857:Leadership; D017146:Models, Organizational; D009936:Organizational Innovation; D011340:Problem Solving; D011361:Professional Competence; D013192:Staff Development / Q000191:economics*; D013597:Systems Analysis; D014481:United States