The problem with accountability.
Accountability is an issue that creates stress and frustration for managers at all levels within an organization. With the current trends to "push decision-making down" and "empower people" to run more efficient units or departments, many managers are finding most of their efforts are not yielding the intended results. Employees are not embracing new responsibilities and accountability. They seem to find it another burden added to what they report as already too much work. What can be done to manage this dilemma? Interestingly enough, the solution may have to start by taking a journey into self-awareness.
Muller-Smith
P
P
Department of Education at Saint Francis Hospital, Tulsa, OK., USA.
D003659:Decision Making, Organizational; D006801:Humans; D009740:Nursing Staff / Q000458:organization & administration*; D011209:Power, Psychological; D017009:Professional Autonomy; D012941:Social Responsibility