Case management in France: an economic perspective.
Case management is currently an important issue in France. Because neither service providers nor consumers pay for case management in this country, a cost-benefit analysis is often required by the organizations that do pay. Given the context of French social policy and the current focus on justifying case management through cost-benefit analysis, we have developed a way to evaluate its costs. This article presents the limitations of standard economic choice theory, provides a methodology based on the principles of limited rationality, and gives the results of an evaluation of four case management programs. The article provides a method to measure case management costs and efficiency, as well as the willingness of consumers to pay for services.
Frossard
M
M
Department of Economics, University Pierre Mendes, France, Grenoble.
D019090:Case Management / Q000191:economics*; D002983:Clinical Competence; D003362:Cost-Benefit Analysis; D017598:Efficiency, Organizational; D005602:France; D006291:Health Policy; D006801:Humans