title: Ringing the changes.
authors.forename: P
authors.initials: P
authors.lastname: Healy
mesh_terms: D005194:Family Practice; D015277:Hotlines; D006801:Humans; D009722:Nurse Practitioners; D015403:Nursing Evaluation Research; D010865:Pilot Projects; D014218:Triage; D016526:Workload