[Psychology of patient management: evaluation and quality assurance of psychosocial management in pediatric oncology].
Since the introduction of health-care reform in Germany, quality assurance of inpatient care is required. In paediatric oncology this also includes quality assurance measures of psycho-social care. Care Psychology deals with the development, testing and continual improvement of high-quality psycho-social care. Based on clinical experience, scientific knowledge and ascertained requirements a handbook and manual of service delivery of psycho-social care is formulated and tested in everyday practice. Service performance analyses are carried out, and verified improvements are re-tested in practice. This, as well as additional attempts, should lead to total quality management (TQM) of psycho-social care in paediatric oncology according to the criteria of the European Foundation of Quality Management (EFQM).
Kusch
M
M
Zentrum für Kinderheilkunde, Universität Bonn, Abteilung für Hämatologie/Onkologie.
Labouvie
H
H
Jäger
R S
RS
Bode
U
U
D000223:Adaptation, Psychological; D002648:Child; D005196:Family Therapy; D006801:Humans; D009369:Neoplasms / Q000523:psychology* / Q000534:rehabilitation; D010343:Patient Admission; D010348:Patient Care Team; D010552:Personality Assessment; D011785:Quality Assurance, Health Care; D012803:Sick Role
Versorgungspsychologie: Erprobung und Qualitätssicherung der psychosozialen Versorgung in der pädiatrischen Onkologie.