title: [Psychology of patient management: evaluation and quality assurance of psychosocial management in pediatric oncology].
abstract: Since the introduction of health-care reform in Germany, quality assurance of inpatient care is required. In paediatric oncology this also includes quality assurance measures of psycho-social care. Care Psychology deals with the development, testing and continual improvement of high-quality psycho-social care. Based on clinical experience, scientific knowledge and ascertained requirements a handbook and manual of service delivery of psycho-social care is formulated and tested in everyday practice. Service performance analyses are carried out, and verified improvements are re-tested in practice. This, as well as additional attempts, should lead to total quality management (TQM) of psycho-social care in paediatric oncology according to the criteria of the European Foundation of Quality Management (EFQM).
authors.affiliation: Zentrum für Kinderheilkunde, Universität Bonn, Abteilung für Hämatologie/Onkologie.
authors.forename: M
authors.initials: M
authors.lastname: Kusch
authors.forename: H
authors.initials: H
authors.lastname: Labouvie
authors.forename: R S
authors.initials: RS
authors.lastname: Jäger
authors.forename: U
authors.initials: U
authors.lastname: Bode
mesh_terms: D000223:Adaptation, Psychological; D002648:Child; D005196:Family Therapy; D006801:Humans; D009369:Neoplasms / Q000523:psychology* / Q000534:rehabilitation; D010343:Patient Admission; D010348:Patient Care Team; D010552:Personality Assessment; D011785:Quality Assurance, Health Care; D012803:Sick Role
vernacular_title: Versorgungspsychologie: Erprobung und Qualitätssicherung der psychosozialen Versorgung in der pädiatrischen Onkologie.