title: Successful business process design. Business plan development for the occupational health services unit.
abstract: 1. The occupational health nurse is often mandated by management to validate health services offered and programs developed for employees as valuable to the business and company mission. 2. The business plan of the occupational health service is a working document, changing as needs of the client/customer and internal and external business and socio-economic environment evolve. 3. Alignment with and support of the company mission, goals, and objectives is another method of proving good occupational health is good business. 4. Business planning is a basic business tool the wise and prudent occupational health nurse can use in proving good occupational health is vital to the success of a company.
authors.affiliation: Amoco Corporation, Chicago, IL, USA.
authors.forename: C M
authors.initials: CM
authors.lastname: Kalina
authors.forename: J
authors.initials: J
authors.lastname: Fitko
mesh_terms: D003132:Commerce / Q000458:organization & administration*; D006801:Humans; D009786:Occupational Health Services / Q000458:organization & administration*; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration*; D010934:Planning Techniques; D016730:Program Development