title: An evaluation of the impact of nonresponse bias on patient satisfaction surveys.
authors.affiliation: Department of Medicine, Cleveland Veterans Affairs Medical Center, OH, USA.
authors.forename: R J
authors.initials: RJ
authors.lastname: Lasek
authors.forename: W
authors.initials: W
authors.lastname: Barkley
authors.forename: D L
authors.initials: DL
authors.lastname: Harper
authors.forename: G E
authors.initials: GE
authors.lastname: Rosenthal
mesh_terms: D000328:Adult; D000368:Aged; D015982:Bias; D015709:Correspondence as Topic; D005260:Female; D019538:Health Care Surveys / Q000379:methods / Q000592:standards*; D006761:Hospitals / Q000592:standards*; D006801:Humans; D007902:Length of Stay; D016014:Linear Models; D008297:Male; D008875:Middle Aged; D009820:Ohio; D010351:Patient Discharge; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D015203:Reproducibility of Results; D011795:Surveys and Questionnaires / Q000592:standards*; D013689:Telephone