title: The art of negotiation.
authors.affiliation: Robert Wood Johnson University Hospital, New Brunswick, NJ.
authors.forename: N
authors.initials: N
authors.lastname: Shendell-Falik
mesh_terms: D019090:Case Management / Q000458:organization & administration*; D003142:Communication; D004645:Empathy; D006801:Humans; D017008:Negotiating; D009723:Nurse-Patient Relations