title: Using benchmarking in the hospital environment: a case study.
abstract: As the industry becomes more competitive, many hospitals and other healthcare companies are turning to benchmarking to help them make appropriate changes to their organizations. Benchmarking allows companies to identify "best practices" and make process comparisons with other organizations. The University of Cincinnati Hospital is one example of a hospital that has effectively used benchmarking for process improvement.
authors.affiliation: Benchmarking Network, Inc., Houston, TX 77069-9949, USA.
authors.forename: M
authors.initials: M
authors.lastname: Czarnecki
mesh_terms: D006785:Hospitals, University / Q000592:standards*; D006801:Humans; D009820:Ohio; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration*; D017749:Total Quality Management / Q000458:organization & administration*