Performance indicators in surgery.
Performance indicators are of vital importance to surgeons today. Many different examples from industry are being utilized by present management in the NHS, but surgeons and most medical professionals remain sceptical. This article introduces some of the performance indicators in use and examines concepts in the context of surgical practice.
Humzah
M D
MD
Department of Plastic Surgery, St John's Hospital, Livingston, West Lothian, UK.
McGregor
J C
JC
D013502:General Surgery; D006801:Humans; D008485:Medical Audit; D009937:Organizational Objectives; D017063:Outcome Assessment, Health Care; D017064:Process Assessment, Health Care; D011785:Quality Assurance, Health Care; D013222:State Medicine / Q000592:standards; D017749:Total Quality Management