title: The new VA.
abstract: Once the epitome of bloat, the Veterans Administration has slashed and slimmed its health care operations. The tactics mirror the marketplace: regional networks, consolidated purchasing, more outpatient care, capitation-like payment rates, and stiff performance targets. VA execs say it may actually work.
authors.forename: C
authors.initials: C
authors.lastname: Serb
mesh_terms: D017598:Efficiency, Organizational; D006754:Hospital Restructuring; D006787:Hospitals, Veterans / Q000458:organization & administration* / Q000592:standards; D017749:Total Quality Management; D014481:United States; D014493:United States Department of Veterans Affairs