title: Quality management in an academic integrated delivery system: the case of the University of Pennsylvania Health System.
authors.affiliation: Leonard Davis Institute of Health Economics, University of Pennsylvania, Philadelphia 19104-6218, USA.
authors.forename: D J
authors.initials: DJ
authors.lastname: Shulkin
mesh_terms: D000046:Academic Medical Centers / Q000592:standards*; D019091:Critical Pathways; D019033:Delivery of Health Care, Integrated / Q000592:standards*; D004465:Economic Competition; D006801:Humans; D008389:Marketing of Health Services; D017146:Models, Organizational; D017063:Outcome Assessment, Health Care / Q000458:organization & administration; D015143:Philadelphia; D012941:Social Responsibility; D017749:Total Quality Management / Q000458:organization & administration*