title: Process improvement as a constant. Interview by Marie Manthey.
authors.forename: D M
authors.initials: DM
authors.lastname: Soules
mesh_terms: D006784:Hospitals, Teaching; D006801:Humans; D008329:Managed Care Programs / Q000458:organization & administration; D009718:Nurse Administrators; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration*; D017749:Total Quality Management / Q000458:organization & administration*