title: Business process design. Using information technology systems in the occupational health service business plan.
authors.affiliation: Medical Case Management, Amoco Corporation, Chicago, IL, USA.
authors.forename: C M
authors.initials: CM
authors.lastname: Kalina
authors.forename: J
authors.initials: J
authors.lastname: Fitko
authors.forename: C W
authors.initials: CW
authors.lastname: Barthel
mesh_terms: D003132:Commerce; D006801:Humans; D008331:Management Information Systems; D009786:Occupational Health Services / Q000458:organization & administration*; D010934:Planning Techniques; D011785:Quality Assurance, Health Care