title: A pragmatic approach to measuring and evaluating hospital restructuring efforts.
abstract: Organizations have expended enormous resources to restructure care delivery Despite the growing literature describing these organizational innovations there is a paucity of credible data that reflects systematic measurement and evaluation of such changes. This report not only describes a comprehensive research based restructuring effort in a 720 bed acute care hospital, but it also describes an outcomes evaluation strategy and associated findings that may serve as a model and a guide for other healthcare institutions.
authors.affiliation: Patient Care Services, Lehigh Valley Hospital, Allentown, PA, USA.
authors.forename: M T
authors.initials: MT
authors.lastname: Kinneman
authors.forename: K S
authors.initials: KS
authors.lastname: Hitchings
authors.forename: Y E
authors.initials: YE
authors.lastname: Bryan
authors.forename: M A
authors.initials: MA
authors.lastname: Fox
authors.forename: M J
authors.initials: MJ
authors.lastname: Young
mesh_terms: D006754:Hospital Restructuring / Q000458:organization & administration* / Q000592:standards; D006757:Hospital Units / Q000458:organization & administration; D006801:Humans; D008330:Management Audit / Q000379:methods*; D017146:Models, Organizational; D017063:Outcome Assessment, Health Care; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000458:organization & administration; D010414:Pennsylvania; D011787:Quality of Health Care