[The evaluation of an incentive system for the primary care professionals of Mallorca].
OBJECTIVE
To describe the assessment made by Mallorca's primary care professionals of the economic incentives system set up in 1994 and find their opinions of financial incentives and other motivating mechanisms.


METHODS
A descriptive, crossover study.


METHODS
Primary care in Mallorca (INSALUD of the Balearics).


METHODS
All the health professionals and ancillary workers (554) of Mallorca's 24 Health Centres.


RESULTS
A self-filled questionnaire was used as a measuring instrument. There was a 74% reply rate. Their assessment of the incentives system used was that the distribution of the incentives was unjust and a cause of tension. However, expectations as to the amount received had been met to a reasonable extent. Self-management was a stronger motivating force than incentives (48.4% vs 13.6%).


CONCLUSIONS
The incentives system used displayed certain faults (in distribution and the work atmosphere generated). However, decentralization was shown to be a powerful motivating force. Monitoring professionals' expectations and the fulfillment of them should be integrated into management habits.
Tamborero
G
G
Gerencia de Atención Primaria de Mallorca, INSALUD, Baleares.
Pomar
J M
JM
Pareja
A
A
Pou
J
J
Llobera
J
J
Fuster
J
J
D001291:Attitude of Health Personnel; D003430:Cross-Sectional Studies; D006801:Humans; D009042:Motivation; D010820:Physicians / Q000523:psychology* / Q000706:statistics & numerical data; D011320:Primary Health Care / Q000191:economics / Q000458:organization & administration* / Q000706:statistics & numerical data; D015397:Program Evaluation / Q000379:methods / Q000706:statistics & numerical data; D013030:Spain; D011795:Surveys and Questionnaires; D000078329:Workforce