Are managed care members satisfied?
Member satisfaction surveys have rapidly become an integral facet of the managed care revolution. These surveys ask members detailed questions about their access to care, service use and satisfaction with the care experience. Recent findings for Medicare beneficiaries paint a generally encouraging picture.
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D003258:Consumer Behavior; D006306:Health Surveys; D006801:Humans; D008329:Managed Care Programs; D006278:Medicare; D011795:Surveys and Questionnaires; D014481:United States