The Highmark Pegasus Project report: characteristics of highly successful health plans.
The Highmark Blue Cross/Blue Shield Pegasus Project was created in the fall of 1996 to benchmark best practices at health plans around the United States through extensive interviews, literature searches, and other measures. Characteristics of highly successful health plans across a number of major categories are summarized in the final recommendations presented by this report.
Barish
J
J
Behavioral Health Services, Greenspring of Western Pennsylvania, USA.
Breiner
K
K
Fetterolf
D
D
Heisler
K
K
Moise
J
J
D054598:Blue Cross Blue Shield Insurance Plans / Q000592:standards*; D003625:Data Collection; D006302:Health Services Research; D006801:Humans; D008389:Marketing of Health Services; D015397:Program Evaluation; D017749:Total Quality Management / Q000145:classification* / Q000592:standards; D014481:United States