Iterative usability testing: ensuring a usable clinical workstation.
Once the users' needs are determined, how does one ensure that the resulting software meets the users' needs? This paper describes our application of a process, usability testing, that is used to measure the usability of systems as well as guide modifications to address usability problems. Usability testing is not a method to elicit opinions about software, but rather a method to determine scientifically a product's level of usability. Our application of usability testing is designed to determine the current usability level of a workstation designed for the clinician's use, determine specific problems with the Clinical Workstation's usability, and then evaluate the effectiveness of changes that address those problems.
Coble
J M
JM
Section of Medical Informatics, Washington University School of Medicine, St. Louis, Missouri, USA.
Karat
J
J
Orland
M J
MJ
Kahn
M G
MG
D005069:Evaluation Studies as Topic; D006751:Hospital Information Systems; D008722:Methods; D019095:Point-of-Care Systems; D012984:Software