title: Lightweight, mobile E-mail for intra-clinic communication.
abstract: We have developed a mobile messaging system designed for use in the clinic setting. The system is designed to facilitate quick, informal, interactions that occur in a clinical setting, e.g., requests for assistance or information. The system includes safeguards to make sure that the sender of a message is aware if a message is not read in a timely fashion. Evaluation of the system shows message delivery was about 50% slower than our target of 30 seconds. Although the mobile device used is fairly small when combined with a radio unit, it is too bulky and users did not necessarily carry the system with them. This led to delays (over eleven minutes on average) before messages were seen. We expect that improvements in hardware and clinical software will lead to more common use of such adjunct software systems.
authors.affiliation: Stanford University School of Medicine, Section on Medical Informatics, CA 94305-5479, USA.
authors.forename: R D
authors.initials: RD
authors.lastname: Acuff
authors.forename: L M
authors.initials: LM
authors.lastname: Fagan
authors.forename: T C
authors.initials: TC
authors.lastname: Rindfleisch
authors.forename: B J
authors.initials: BJ
authors.lastname: Levitt
authors.forename: P M
authors.initials: PM
authors.lastname: Ford
mesh_terms: D003142:Communication; D003195:Computer Communication Networks; D016287:Computer Peripherals; D003199:Computer Systems; D005069:Evaluation Studies as Topic; D006761:Hospitals; D008122:Local Area Networks