title: Shattuck Lecture--outcomes management. A technology of patient experience. 1988.
authors.forename: P M
authors.initials: PM
authors.lastname: Ellwood
mesh_terms: D016208:Databases, Factual / Q000266:history; D049673:History, 20th Century; D007348:Insurance, Health / Q000191:economics / Q000266:history; D008329:Managed Care Programs / Q000191:economics / Q000266:history; D010043:Outcome and Process Assessment, Health Care / Q000266:history*; D014481:United States