A 4-year history of work redesign in two ICUs.
To understand caregiver activities and their associated costs, two intensive care units (ICUs) initiated a work redesign study. During 1 week each year, ICU employees recorded and summarized their activities in 5-minute blocks of time. Activities were analyzed; processes were evaluated and redesigned.
Pedersen
A
A
Cardiovascular Service, Piedmont Medical Center, Rock Hill, South Carolina, USA.
Antoon
M J
MJ
D003422:Critical Care / Q000592:standards; D006801:Humans; D007362:Intensive Care Units / Q000458:organization & administration*; D009936:Organizational Innovation; D019990:Perioperative Care / Q000592:standards; D013647:Task Performance and Analysis; D014941:Work Simplification