title: Bills for noninsured services remain a wellspring for patients' complaints.
abstract: Why do many canadians become angry when told they have to pay for noninsured medical services? Dorothy Grant hears many protests about this type of billing in her job with the Medical Society of Nova Scotia. Here she describes steps doctors can take to reduce the number of complaints.
authors.affiliation: Medical Society of Nova Scotia.
authors.forename: D
authors.initials: D
authors.lastname: Grant
mesh_terms: D000416:Alberta; D002170:Canada; D005251:Fees, Medical; D005382:Financing, Personal; D006801:Humans; D007342:Insurance Benefits; D009313:National Health Programs; D017060:Patient Satisfaction