Reengineering the corporate culture of hospitals.
As we move closer to the turn of the century, the American health care system continues to provide management experts with a wealth of case studies describing the winners and losers in today's business environment. Winners in this cost-conscious era of institutional reengineering, said Senge in his best-selling book The Fifth Discipline (1990), are those organizations that bind together around a common identity, a sense of destiny, and a shared commitment to reconciling the existing threats to their survival. Senge suggests that the organizations that are able to tap people's commitment and capacity to learn at all levels of the structure will overcome the type of maladaptation to business threats so commonly seen in corporate failures today.
Johnson
J
J
Nursing and Patient Care Services, Washington Hospital Center, Washington, D.C., USA.
Billingsley
M
M
D006754:Hospital Restructuring / Q000458:organization & administration* / Q000639:trends*; D006801:Humans; D007857:Leadership; D009745:Nursing, Supervisory / Q000458:organization & administration*; D019982:Organizational Case Studies; D015279:Organizational Culture; D017060:Patient Satisfaction