The surgical hotline. Bridging the gap between hospital and home.
The telephone, an effective means of communication, offers the public access to healthcare personnel for advice and support. The authors describe the development of a surgical hotline, an innovative and cost-effective method that provides a continuum of care to postsurgical patients.
Chewitt
M D
MD
Department of Research and Evaluation, Victoria General Hospital, Winnipeg, Manitoba, Canada.
Fallis
W M
WM
Suski
M C
MC
D006285:Health Planning; D015277:Hotlines / Q000458:organization & administration* / Q000706:statistics & numerical data; D006801:Humans; D008350:Manitoba; D009741:Nursing Staff, Hospital / Q000458:organization & administration; D010351:Patient Discharge; D017060:Patient Satisfaction; D013527:Perioperative Nursing / Q000458:organization & administration; D013514:Surgical Procedures, Operative / Q000451:nursing