Happy is as happy does?
Good food and clean rooms go only so far. Patient satisfaction surveys are asking tough questions about quality of care. What's more, standard national surveys may be coming sooner than you think.
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D006264:Health Benefit Plans, Employee / Q000592:standards; D019538:Health Care Surveys; D006761:Hospitals / Q000592:standards; D008329:Managed Care Programs / Q000592:standards; D017060:Patient Satisfaction; D010820:Physicians / Q000592:standards; D011787:Quality of Health Care; D014481:United States