Framing of task performance strategies: effects on performance in a multiattribute dynamic decision making environment.
It is well documented that the way a static choice task is "framed" can dramatically alter choice behavior, often leading to observable preference reversals. This framing effect appears to result from perceived changes in the nature or location of a person's initial reference point, but it is not clear how framing effects might generalize to performance on dynamic decision making tasks that are characterized by high workload, time constraints, risk, or stress. A study was conducted to examine the hypothesis that framing can introduce affective components to the decision making process and can influence, either favorably (positive frame) or adversely (negative frame), the implementation and use of decision making strategies in dynamic high-workload environments. Results indicated that negative frame participants were significantly impaired in developing and employing a simple optimal decision strategy relative to a positive frame group. Discussion focuses on implications of these results for models of dynamic decision making.
Nygren
T E
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Department of Psychology, Ohio State University, Columbus 43210, USA.
D003071:Cognition; D003657:Decision Making; D003661:Decision Support Techniques; D006801:Humans; D009042:Motivation; D013647:Task Performance and Analysis; D016526:Workload