title: Communication effectiveness training improves surgical resident teaching ability.
abstract: BACKGROUND
  An important educational objective of academic surgical programs is to train surgical teachers. Whether formal instruction of surgery residents in general principles of teaching has a role in the achievement of this objective is unproven.
  
  
  METHODS
  We tested whether the teaching ability of surgery residents could be improved by two different interventions: (A) a lecture on communication effectiveness plus home study of their own videotaped lectures and (B) a critical review of their own videotaped lectures with a teaching consultant. Each resident taught four sessions. There was no intervention between sessions 1 and 2; intervention A occurred between sessions 2 and 3; and intervention B, between sessions 3 and 4. Each of the four videotaped sessions was graded for communication effectiveness using a standardized scoring form.
  
  
  RESULTS
  There were no significant differences between scores from lectures 1 and 2 (no intervention) or lectures 2 and 3 (intervention A). Intervention B (individualized feedback) resulted in significant improvement in all scores from session 4 compared with sessions 1 and 2: content 3.40 versus 2.98 (p = 0.01), language 3.43 versus 3.22 (p = 0.03), delivery 3.25 versus 2.87 (p = 0.002), and overall 3.43 versus 2.88 (p = 0.002).
  
  
  CONCLUSIONS
  Surgical resident teaching ability can be improved by communication effectiveness teaching. Individualized feedback is more effective than a lecture combined with self-study.
authors.affiliation: Department of Surgery, Dartmouth-Hitchcock Medical Center, Lebanon, NH 03756-0001, USA.
authors.forename: R J
authors.initials: RJ
authors.lastname: Barth
authors.forename: P A
authors.initials: PA
authors.lastname: Rowland-Morin
authors.forename: L A
authors.initials: LA
authors.lastname: Mott
authors.forename: K W
authors.initials: KW
authors.lastname: Burchard
mesh_terms: D000704:Analysis of Variance; D003142:Communication; D013502:General Surgery / Q000193:education*; D006801:Humans; D007396:Internship and Residency / Q000379:methods* / Q000706:statistics & numerical data; D018794:Problem-Based Learning / Q000379:methods / Q000706:statistics & numerical data; D013663:Teaching / Q000379:methods* / Q000706:statistics & numerical data