title: UCH operations improvement: emergency department benchmarking project summary.
abstract: The editors are providing this Executive Summary by the University HealthSystem Consortium of their Emergency Department Benchmarking Project. The report has been reviewed by the participating members listed at the end of the summary. The summary report provides both an interesting account of how a benchmarking project of considerable magnitude can be accomplished but also indicates how important comparative data can be used to improve individual programs.
authors.forename: D
authors.initials: D
authors.lastname: Carrier
mesh_terms: D001291:Attitude of Health Personnel; D019985:Benchmarking; D003625:Data Collection / Q000379:methods; D003627:Data Interpretation, Statistical; D017598:Efficiency, Organizational; D004636:Emergency Service, Hospital / Q000592:standards* / Q000706:statistics & numerical data; D019538:Health Care Surveys; D006785:Hospitals, University / Q000592:standards*; D006801:Humans; D009874:Operations Research; D010865:Pilot Projects; D015397:Program Evaluation; D014481:United States; D016526:Workload