On leadership. The people side of transformations.
All leaders in health care today are charged with the responsibility of transforming present practices into new and different ones that are needed for the future. The structural side of transforming is ultimately easier than the human side. However, the most frequent failures come from not concentrating sufficiently on the behavioral side of the change. Structural and psychological change must occur simultaneously and embrace each other for best results.
Kerfoot
K
K
Memorial Healthcare System, Houston, TX, USA.
D006801:Humans; D007857:Leadership; D009936:Organizational Innovation