[Communication with patients].
A survey on patients' opinions about and needs for communication is reported. Most patients consider communication as an important part of nursing and recovery. Not only information is demanded, but also a discussion of problems and distress. Nurses are well requested to play a part herein. While most patients indicate that their communication demands are well cared for, there are also deficits. A considerable minority of patients has notable problems with solitude and lack of communication, they want personal help to cope with disease and help for better social integration. Special demands for more communication are indicated by younger patients and by women. Patients who feel severely ill and patients who suffer from pain, depression or fright say they need more communication about their feelings and fears. Frequent, long-term or immobile patients are less convinced that doctors and nurses know what is good for them. Patients with reduced mobility tend to express less interest in communication. A field for improvement may also be found within clinics: Quality of relationships between nurses and patients differ between clinics with a clear impact on quality of nursing and wellbeing of the patients.
Kolleck
B
B
Alice-Salomon-Fachhochschule Berlin.
Huber
A
A
Breitmann
A
A
Barth
I
I
Kirchgässner
R
R
D000223:Adaptation, Psychological; D000293:Adolescent; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D003142:Communication; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D020380:Needs Assessment; D009723:Nurse-Patient Relations; D009732:Nursing Care / Q000523:psychology*; D015403:Nursing Evaluation Research; D017060:Patient Satisfaction; D011787:Quality of Health Care; D011795:Surveys and Questionnaires
Kommunikation mit Patienten.