Case management in an integrated delivery system.
A case management program is designed so that the nurses could work with any client within the health system, regardless of the diagnosis of provider. A variety of challenges surfaced: maintaining visibility within a large health care system; working with varied approaches to client care issues; and being clinically knowledgeable in the variety of chronic illnesses. Hospital admissions, physician and emergency department visits and costs are measured after establishing a nurse case management program.
Sund
J
J
Merit-Care Health System, Fargo, North Dakota, USA.
Sveningson
L
L
D019090:Case Management / Q000458:organization & administration*; D003152:Community Health Nursing / Q000458:organization & administration*; D019033:Delivery of Health Care, Integrated / Q000458:organization & administration*; D006801:Humans; D017063:Outcome Assessment, Health Care; D015397:Program Evaluation; D012017:Referral and Consultation