title: [A program of quality improvement in transfusion safety. Experience at Saint-Camille Hospital].
abstract: A program of quality improvement of blood transfusion safety was carried out in St Camille Hospital after a call for tenders had been jointly issued by the French Ministry of Health and the French Agency for Medical Evaluation (ANDEM). The blood transfusion process was analysed and a diagnosis of the situation was performed. Improvement actions were then undertaken to control the blood transfusion process. They consisted in education programs, elaboration of procedures and documents such as a transfusion record and a transfusion manual. The effectiveness of the actions was measured using indicators. Such a quality improvement approach revealed to be a good method to manage the blood transfusion process and to improve safety. However, it requires people's involvement in the project, and rigorous project management.
authors.affiliation: Hôpital Saint-Camille, Bry-sur-Marne.
authors.forename: V
authors.initials: V
authors.lastname: Mounic
authors.forename: J B
authors.initials: JB
authors.lastname: Homs
authors.forename: V
authors.initials: V
authors.lastname: Ledeon
authors.forename: P
authors.initials: P
authors.lastname: Hamlin
authors.forename: J F
authors.initials: JF
authors.lastname: Loriferne
mesh_terms: D001803:Blood Transfusion / Q000592:standards*; D004496:Education, Continuing; D005568:Forms and Records Control; D005602:France; D006761:Hospitals; D006801:Humans; D011785:Quality Assurance, Health Care
vernacular_title: Programme d'amélioration de la qualité en sécurité transfusionnelle. L'expérience de l'hôpital Saint-Camille.