title: [How to build a quality-related documentary system].
abstract: Maintained by the perseverance of the management, the process of institutional quality rests on three pillars: the organization of quality assurance, process control, and a system of documentation. A methodological and organizational description of this system of documentation (the kinds of documents and their classification, the identification, content, and management of documents from their creation to their placement in archives or destruction) is presented. Many of the processes of institutional quality which occur in a blood bank can also be reproduced in health care institutions.
authors.affiliation: Etablissement de Tranfusion Sanguine Loire-Atlantique/Vendée, Nantes.
authors.forename: P
authors.initials: P
authors.lastname: Roussel
mesh_terms: D001803:Blood Transfusion; D019411:Clinical Laboratory Techniques / Q000592:standards; D003695:Delivery of Health Care; D004282:Documentation; D006801:Humans; D011785:Quality Assurance, Health Care; D017749:Total Quality Management
vernacular_title: Bâtir le système documentaire relatif à la qualité.