title: Shifting to excellence.
authors.affiliation: Center for Advanced Dental Study, St. Petersburg, Fla., USA.
authors.forename: J F
authors.initials: JF
authors.lastname: Eleazer
mesh_terms: D006801:Humans; D007857:Leadership; D010348:Patient Care Team / Q000458:organization & administration; D018802:Patient-Centered Care / Q000458:organization & administration; D011215:Practice Management, Dental / Q000458:organization & administration*; D017749:Total Quality Management