Experiences of critical care nurses in telephone triage positions.
Critical care nurses have valuable experience making critical judgments, using protocols, and working autonomously. These and other skills make critical care nurses good candidates for the new nursing positions in telephone triage being generated as managed-care systems expand. This investigator describes the experiences of critical care and medical/surgical nurses who make the transition to telephone triage nurse roles.
Reisinger
P B
PB
After Hours Care Program, Children's Hospital, Denver, Colorado 80218, USA.
D001291:Attitude of Health Personnel; D002321:Career Choice; D002985:Clinical Protocols; D003422:Critical Care; D007722:Health Knowledge, Attitudes, Practice; D006801:Humans; D007587:Job Description; D015404:Nursing Methodology Research; D009741:Nursing Staff, Hospital / Q000193:education* / Q000523:psychology*; D010371:Pediatric Nursing; D013527:Perioperative Nursing; D011795:Surveys and Questionnaires; D013689:Telephone; D013997:Time Factors; D014218:Triage