title: Taking the edge off of verbal abuse.
authors.affiliation: London Health Sciences Centre, Ontario.
authors.forename: R
authors.initials: R
authors.lastname: Kohr
mesh_terms: D000223:Adaptation, Psychological; D006801:Humans; D007400:Interprofessional Relations; D009723:Nurse-Patient Relations; D009740:Nursing Staff / Q000523:psychology*; D012919:Social Behavior; D014705:Verbal Behavior; D014754:Violence / Q000517:prevention & control