title: The patient's perspective.
abstract: The paper outlines the context in which patient's views have been emphasized and the evidence from survey research about the criteria users employ to evaluate health care. Evidence from qualitative research shows that users are ambivalent about modern medicine and are particularly sceptical about the value of drugs and medicine.
authors.forename: M W
authors.initials: MW
authors.lastname: Calnan
mesh_terms: D001294:Attitude to Health; D003695:Delivery of Health Care; D006801:Humans; D013677:Medical Laboratory Science; D017060:Patient Satisfaction; D004364:Pharmaceutical Preparations; D010817:Physician-Patient Relations; D011787:Quality of Health Care; D012099:Reproductive Techniques; D012938:Social Perception; D006113:United Kingdom
chemical_list: D004364:Pharmaceutical Preparations