title: Developing patient and family education services. Innovations for the changing healthcare environment.
abstract: As the healthcare environment changes, systems that have served hospitals well for many years no longer meet the current needs of patients, families, and communities. This is particularly true with regard to health education. The authors describe an innovative learning center that offers comprehensive health education services and programs designed to empower consumers with the information and skills needed to maintain health or recover from illness or injury.
authors.affiliation: Beth Israel Deaconess Medical Center, Boston, MA, USA.
authors.forename: B
authors.initials: B
authors.lastname: Kantz
authors.forename: J
authors.initials: J
authors.lastname: Wandel
authors.forename: A
authors.initials: A
authors.lastname: Fladger
authors.forename: P
authors.initials: P
authors.lastname: Folcarelli
authors.forename: S
authors.initials: S
authors.lastname: Burger
authors.forename: J C
authors.initials: JC
authors.lastname: Clifford
mesh_terms: D001900:Boston; D005190:Family; D018166:Health Care Reform; D006266:Health Education / Q000379:methods / Q000458:organization & administration*; D006801:Humans; D007992:Libraries, Hospital / Q000458:organization & administration*; D017145:Models, Educational; D017146:Models, Organizational; D009718:Nurse Administrators / Q000458:organization & administration; D009741:Nursing Staff, Hospital / Q000458:organization & administration; D010353:Patient Education as Topic / Q000379:methods / Q000458:organization & administration*; D016730:Program Development