title: Quality care for cardiology patients.
abstract: To evaluate outcome measures in a cardiology unit, patient satisfaction was measured. Patients consistently related problems in two areas: pain management and the waiting period before their procedure. After a major system change, patient satisfaction increased 16% and 29% respectively.
authors.affiliation: Interventional Cardiology Program, Beth Israel Deaconess Medical Center, Boston, Massachusetts, USA.
authors.forename: S
authors.initials: S
authors.lastname: Gallagher
authors.forename: L
authors.initials: L
authors.lastname: Clark
authors.forename: C
authors.initials: C
authors.lastname: Brown
authors.forename: L
authors.initials: L
authors.lastname: Williams
authors.forename: M
authors.initials: M
authors.lastname: Levesque
authors.forename: J
authors.initials: J
authors.lastname: Silva
authors.forename: P
authors.initials: P
authors.lastname: Bourie
mesh_terms: D006331:Heart Diseases / Q000628:therapy*; D006757:Hospital Units; D006801:Humans; D010348:Patient Care Team; D011787:Quality of Health Care