title: Developing and testing changes in delivery of care.
authors.affiliation: Institute for Healthcare Improvement, Boston, Massachusetts 02215, USA.
authors.forename: D M
authors.initials: DM
authors.lastname: Berwick
mesh_terms: D003695:Delivery of Health Care / Q000379:methods*; D006801:Humans; D010347:Patient Care Planning; D011216:Practice Management, Medical; D017064:Process Assessment, Health Care / Q000379:methods*