title: Ask, don't tell. How to be high touch, as well as high tech.
authors.forename: W B
authors.initials: WB
authors.lastname: Hailey
mesh_terms: D003142:Communication; D003812:Dentist-Patient Relations; D004645:Empathy; D006801:Humans; D011215:Practice Management, Dental / Q000458:organization & administration*; D011361:Professional Competence