title: Who trained your receptionist?
authors.affiliation: McKenzie Management, Dublin, Ohio, USA.
authors.forename: S
authors.initials: S
authors.lastname: McKenzie
mesh_terms: D001071:Appointments and Schedules; D003727:Dental Auxiliaries / Q000193:education*; D006801:Humans; D010350:Patient Credit and Collection; D011215:Practice Management, Dental / Q000458:organization & administration; D011361:Professional Competence