title: Coping with winter emergencies. Cold comfort.
authors.forename: L
authors.initials: L
authors.lastname: Fernandes
mesh_terms: D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006801:Humans; D009936:Organizational Innovation; D012621:Seasons; D017749:Total Quality Management; D014887:Weather; D016526:Workload