title: Keeping the old and attracting the new.
authors.forename: W
authors.initials: W
authors.lastname: Blatchford
mesh_terms: D001071:Appointments and Schedules; D003812:Dentist-Patient Relations; D006801:Humans; D008389:Marketing of Health Services / Q000458:organization & administration*; D017060:Patient Satisfaction; D011215:Practice Management, Dental / Q000458:organization & administration*