Multidimensional performance measurement.
Assessing performance in today's complex health care environment presents a challenge to the nursing profession. In order to effectively evaluate performance within this complex and evolving health care environment, evaluation from multiple sources is required. This article describes a multidimensional performance measurement model that has patient care delivery at the center. This model may be used to evaluate performance of an individual provider or of an entire health care system.
Popovich
J M
JM
Nursing Practice Support Operations, University of Rochester Medical Center, Strong Memorial Hospital, NY, USA.
D004650:Employee Performance Appraisal / Q000379:methods*; D006801:Humans; D007400:Interprofessional Relations; D007591:Joint Commission on Accreditation of Healthcare Organizations; D017146:Models, Organizational; D010344:Patient Advocacy; D005791:Patient Care / Q000592:standards*; D012149:Restraint, Physical / Q000379:methods; D014481:United States