The changing workforce, job stress, and psychological distress.
The change in the United States from a manufacturing economy to a service economy has important implications for theoretical models of the relationships between job characteristics and workers' psychological distress. A sample of 600 men and women employed full-time were recruited to test 2 theoretical models. The job demand-control model posits that jobs that are both high in job demands and low in decision latitude are associated with greater psychological distress. The job demand-service model posits that jobs that are high in job demands and low in service to others are associated with greater psychological distress. Results show that the job demand-control model is a significant predictor of psychological distress among employees in the manufacturing industry, whereas the job demand-service model is a significant predictor of psychological distress among employees in the services industries.
Marshall
N L
NL
Center for Research on Women, Wellesley College, Massachusetts 02181-8259, USA. nmarshall@wellesley.edu
Barnett
R C
RC
Sayer
A
A
D000328:Adult; D005260:Female; D006801:Humans; D007221:Industry; D007389:Internal-External Control; D007588:Job Satisfaction; D008297:Male; D009784:Occupational Diseases / Q000523:psychology*; D011602:Psychophysiologic Disorders / Q000523:psychology*; D012307:Risk Factors; D012922:Social Change; D012959:Socioeconomic Factors; D013001:Somatoform Disorders / Q000523:psychology*; D013315:Stress, Psychological / Q000150:complications*; D016526:Workload / Q000523:psychology*