Perceived organizational support and police performance: the moderating influence of socioemotional needs.
Police patrol officers were surveyed to investigate how the strength of socioemotional needs affects the relationship between perceived organizational support (POS) and work performance. The association of POS with driving-under-the-influence arrests and speeding citations generally increased with strength of the needs for esteem, affiliation, emotional support, and social approval. Patrol officers with strong socioemotional needs, but not those with weak needs, showed a positive relationship between POS and performance. The findings are consistent with social exchange views that maintain (a) work effort is encouraged by the receipt of socioemotional resources, (b) POS fulfills a variety of socioemotional needs, and (c) the value of POS and the obligation to reciprocate with high performance increase with the strength of socioemotional needs.
Armeli
S
S
Department of Psychology, University of Delaware, Newark 19716, USA.
Eisenberger
R
R
Fasolo
P
P
Lynch
P
P
D000328:Adult; D003430:Cross-Sectional Studies; D005163:Factor Analysis, Statistical; D005260:Female; D006801:Humans; D008297:Male; D015279:Organizational Culture; D010559:Personnel Management; D016495:Police / Q000458:organization & administration*; D012044:Regression Analysis; D012944:Social Support; D014481:United States