Satisfaction with relief agencies during Hurricanes Erin and Opal.
From a larger study, ratings of satisfaction with disaster relief agencies in the aftermath of Hurricanes Erin and Opal showed high satisfaction from services provided by the American Red Cross/Salvation Army and somewhat lower ratings for the Federal Emergency Management Agency from 167 residents and business owners in the Florida Panhandle.
Piotrowski
C
C
Department of Psychology, University of West Florida, Pensacola 32514, USA.
Armstrong
T
T
D003258:Consumer Behavior / Q000706:statistics & numerical data*; D004190:Disasters; D005431:Florida; D006077:Government Agencies / Q000592:standards; D019538:Health Care Surveys; D006801:Humans; D012066:Relief Work / Q000592:standards*; D014481:United States; D014837:Voluntary Health Agencies / Q000592:standards