Point-of-service teams: a leadership opportunity.
To welcome the transitions in management and leadership roles, a leader may consider developing the skills necessary to promote the success of interdisciplinary point-of-service teams. The author discusses factors that contribute to success in leading a point-of-service team. Key strategies and leader behaviors are addressed. A case study describing one point-of-service team for patient care redesign is presented and analyzed. The experience was viewed very positively by the leaders of the team; opportunities for further improvement are offered.
Brown
M J
MJ
Mercy Hospital Medical Center, Des Moines, IA 50314, USA.
D006754:Hospital Restructuring / Q000458:organization & administration*; D006801:Humans; D007857:Leadership; D009745:Nursing, Supervisory / Q000458:organization & administration*; D019982:Organizational Case Studies; D010348:Patient Care Team / Q000458:organization & administration*; D019095:Point-of-Care Systems / Q000458:organization & administration*