title: Risk management and the claims process.
abstract: This article explores certain risk management techniques and the role these techniques play in the investigation and evaluation of claims. The claims experience of one carrier, Medical Liability Mutual Insurance Co., is provided. A general overview of the elements involved in a claims investigation is provided.
authors.affiliation: Medical Liability Mutual Insurance Co., New York City, USA.
authors.forename: M
authors.initials: M
authors.lastname: Savage
mesh_terms: D003792:Dental Records; D003812:Dentist-Patient Relations; D006801:Humans; D007258:Informed Consent; D007343:Insurance Carriers / Q000191:economics; D007345:Insurance Claim Review; D007351:Insurance, Liability / Q000191:economics; D008318:Malpractice / Q000191:economics; D011215:Practice Management, Dental / Q000191:economics; D012308:Risk Management / Q000191:economics