Management process reengineering of the "Policlinico A. Gemelli": outcomes of testing.
Monitoring and outcomes of experimental solutions adopted in management process reengineering of a teaching hospital ("Policlinico A. Gemelli") of approximately 1550 beds are reported. All monitored processes are considered. For each process, information flows are analyzed, specifying indicators used for monitoring of adopted organizational solutions. Different testing outcomes have shown that pre-established objectives have been attained, while corrections required for their improvement, are indicated.
Università Cattolica del S. Cuore, Direzione Sanitaria, Policlinico Universitario A. Gemelli, Roma, Italy.
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C
Catananti
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F
Celani
M
M
Marchetti
D001071:Appointments and Schedules; D002497:Centralized Hospital Services / Q000458:organization & administration; D003954:Diagnostic Services / Q000458:organization & administration; D017598:Efficiency, Organizational; D004636:Emergency Service, Hospital / Q000458:organization & administration; D006746:Hospital Bed Capacity, 500 and over; D006751:Hospital Information Systems; D006754:Hospital Restructuring / Q000458:organization & administration*; D006784:Hospitals, Teaching / Q000458:organization & administration*; D006801:Humans; D007558:Italy; D007755:Laboratories, Hospital / Q000458:organization & administration; D008330:Management Audit; D009936:Organizational Innovation; D009937:Organizational Objectives; D010044:Outpatient Clinics, Hospital / Q000458:organization & administration; D010343:Patient Admission; D017064:Process Assessment, Health Care; D013503:Surgery Department, Hospital / Q000458:organization & administration