Incorporating quality management into dental academics: a case report.
Financial challenges to dental education and accreditation requirements for outcomes assessment prompted the Florida College of Dentistry to consider CQI (Continuous Quality Improvement) processes. Key concepts in CQI are identified and a case study of its implementation is presented. The program was more successful in the process aspects of patient care (e.g., patient intake) and with staff than with faculty and educational or dental quality aspects.
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College of Dentistry, University of Florida, Gainesville 32610, slow@dental.ufl.edu
D000068:Accreditation / Q000191:economics / Q000458:organization & administration; D003729:Dental Care / Q000458:organization & administration / Q000592:standards; D003797:Dental Staff / Q000458:organization & administration; D004497:Education, Dental / Q000191:economics / Q000458:organization & administration; D005179:Faculty, Dental / Q000458:organization & administration; D005376:Financial Management / Q000458:organization & administration; D005431:Florida; D006801:Humans; D017063:Outcome Assessment, Health Care; D010559:Personnel Management / Q000379:methods; D017064:Process Assessment, Health Care; D011787:Quality of Health Care; D012575:Schools, Dental / Q000458:organization & administration* / Q000592:standards; D017749:Total Quality Management