title: Patients who want to complain about their medical treatment can find themselves lost in a bureaucratic maze.
authors.affiliation: Blackpool, Wyre and Fylde Community Health Council.
authors.forename: P
authors.initials: P
authors.lastname: Eaton
mesh_terms: D015285:Hospital-Patient Relations; D006801:Humans; D017060:Patient Satisfaction; D013222:State Medicine / Q000592:standards*; D006113:United Kingdom