title: Evaluating a state agency's case management services.
abstract: Lessons learned in developing and implementing a program evaluation model for a state case management program are described. Uniformity of standards, data collection, and uniform data formats are critical components to measuring system outcomes.
authors.affiliation: Connecticut Department of Mental Health and Addiction Services, Hartford, CT, USA.
authors.forename: L
authors.initials: L
authors.lastname: Garner
authors.forename: S
authors.initials: S
authors.lastname: Essock
mesh_terms: D019090:Case Management / Q000592:standards*; D003156:Community Mental Health Services / Q000592:standards*; D003237:Connecticut; D006801:Humans; D015397:Program Evaluation; D011635:Public Health Administration / Q000592:standards; D011785:Quality Assurance, Health Care