title: Partnership with patients. Telephone helpline services can meet patients' demand for information.
authors.forename: S
authors.initials: S
authors.lastname: Sims
authors.forename: P W
authors.initials: PW
authors.lastname: Golightly
mesh_terms: D015277:Hotlines; D006801:Humans; D007255:Information Services; D017060:Patient Satisfaction; D011369:Professional-Patient Relations; D006113:United Kingdom