Nurses' perceptions of good nursing care.
Nursing has been described as 'caring for patients'. By telling stories about their experiences nurses may define what they understand to be good nursing care. Nurses' narratives emphasised the importance of building up a rapport with a patient to overcome fears, provide assistance and diffuse difficult situations.
Education Centre, Glan Clwyd Hospital, Rhyl, Denbighshire.
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D001291:Attitude of Health Personnel; D003142:Communication; D004645:Empathy; D005260:Female; D006801:Humans; D008297:Male; D009723:Nurse-Patient Relations; D009732:Nursing Care / Q000523:psychology / Q000592:standards*; D015404:Nursing Methodology Research; D009740:Nursing Staff / Q000523:psychology*; D011787:Quality of Health Care