title: How to deal with an angry patient.
authors.affiliation: Quality Assurance Associates, Inc., Fairfield, Conn., USA.
authors.forename: G H
authors.initials: GH
authors.lastname: Sullivan
mesh_terms: D000223:Adaptation, Psychological; D000786:Anger; D003142:Communication; D006801:Humans; D016365:Liability, Legal; D009723:Nurse-Patient Relations; D009732:Nursing Care / Q000379:methods* / Q000523:psychology*; D009737:Nursing Records / Q000331:legislation & jurisprudence; D014481:United States