Alternative dispute resolution (ADR) for dentists: a better way.
Any dentist faced with a legal or potential legal dispute should consider all the options available to handle the dispute. Selection of the appropriate process may be approached from a consumer's perspective, with the emphasis on service, value and satisfaction. Awareness of ADR and its proper utilization can assist the dentist in choosing the method that will result in the most satisfactory outcome.
Freudman
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Arbitration and Mediation Institute of Ontario.
D003220:Conflict, Psychological; D006801:Humans; D007603:Jurisprudence; D017008:Negotiating; D009864:Ontario; D011340:Problem Solving; D012953:Societies, Dental