The economic value of caring.
A heuristic method for monetizing effects of caring is presented. Practitioners' caring behaviors have economic value to health care organizations through effects on patient satisfaction, physiology, self-disclosure, and self-esteem, and subsequent use of medications, laboratory tests, and procedures. These effects are monetized as revenues generated, costs avoided, costs reduced, and externalities.
Issel
L M
LM
University of Illinois, School of Public Health, Chicago, USA.
Kahn
D
D
D017028:Caregivers / Q000191:economics*; D017281:Cost of Illness; D003362:Cost-Benefit Analysis; D004645:Empathy; D006801:Humans; D018803:Models, Economic; D015279:Organizational Culture; D010817:Physician-Patient Relations; D010820:Physicians / Q000191:economics