title: Qualitative evaluation of courses intended for patients suffering from chronic diseases. New observation method for the continuous training of the healthcare team.
abstract: Experience has shown that when teaching patients, healthcare providers concentrate more on information concerning the illness rather than on the handling of treatment. Therapeutic education of patients imposes a precise structure on the pedagogic method and teaching aids. It is essential that, during their clinical practice, care-providers develop teaching methods which encourage a maximum of interaction to help patients learn to manage their own treatment. In this perspective, the authors propose 'analytical observation' as a method of training evaluation for healthcare providers. Three observation charts, as well as an analytical method for evaluation, have been devised. They have been tried and validated during a study whose principal objective was to measure quantitatively the impact of supervision of care-providers in the domain of therapeutic education of patients. The authors conclude that this method has a definite impact on the pedagogic progress of the care-providers. It makes it possible to record and to give a structure to the pedagogic follow-up (inspection, examination, testing) of care-providers. Since patient education plays a key role in therapeutic success, this type of methodology for training and evaluation conforms to the rigorousness essential to any therapeutic undertaking.
authors.affiliation: Department of Internal Medicine, Geneva University Hospital, Switzerland.
authors.forename: S
authors.initials: S
authors.lastname: Jacquemet
authors.forename: A
authors.initials: A
authors.lastname: Lacroix
authors.forename: M
authors.initials: M
authors.lastname: Perrolini
authors.forename: A
authors.initials: A
authors.lastname: Golay
authors.forename: J P
authors.initials: JP
authors.lastname: Assal
mesh_terms: D002908:Chronic Disease / Q000523:psychology*; D002983:Clinical Competence / Q000592:standards; D006282:Health Personnel / Q000193:education* / Q000523:psychology; D006801:Humans; D007318:Inservice Training / Q000379:methods*; D015404:Nursing Methodology Research; D019370:Observation / Q000379:methods; D010353:Patient Education as Topic / Q000379:methods*; D015397:Program Evaluation; D013192:Staff Development / Q000379:methods*