title: The economic value of caring.
abstract: A heuristic method for monetizing effects of caring is presented. Practitioners' caring behaviors have economic value to health care organizations through effects on patient satisfaction, physiology, self-disclosure, and self-esteem, and subsequent use of medications, laboratory tests, and procedures. These effects are monetized as revenues generated, costs avoided, costs reduced, and externalities.
authors.affiliation: University of Illinois, School of Public Health, Chicago, USA.
authors.forename: L M
authors.initials: LM
authors.lastname: Issel
authors.forename: D
authors.initials: D
authors.lastname: Kahn
mesh_terms: D017028:Caregivers / Q000191:economics*; D017281:Cost of Illness; D003362:Cost-Benefit Analysis; D004645:Empathy; D006801:Humans; D018803:Models, Economic; D015279:Organizational Culture; D010817:Physician-Patient Relations; D010820:Physicians / Q000191:economics