How to build teams in the midst of change.
In the process of reengineering, nurse managers were shifted to unit coordinator positions. Former managers now share responsibility for some bedside decisions with staff who previously turned to them for problem-solving. Some staff nurses interpreted the role change as an increased workload for them that included doing their manager's jobs. Managers were challenged to empower staff members who resisted this shift in roles.
Blount
K
K
Children's Hospital of Buffalo, N.Y., USA.
Nahigian
E
E
D006754:Hospital Restructuring / Q000458:organization & administration*; D006757:Hospital Units / Q000458:organization & administration*; D006801:Humans; D007587:Job Description; D007857:Leadership; D009741:Nursing Staff, Hospital / Q000458:organization & administration* / Q000523:psychology; D009745:Nursing, Supervisory / Q000458:organization & administration*; D009936:Organizational Innovation; D011209:Power, Psychological