A systematic review of the literature on patient priorities for general practice care. Part 1: Description of the research domain.
To make health care more responsive to patient needs, insight into patient priorities is needed. A systematic literature review, using electronic and manual searches, was made of studies on patient priorities with regard to primary health care. Data-extraction was performed by two researchers, followed by systematic analyses of study features. 57 studies were included. The aspects of care and methods used showed a wide variation. Aspects most often included were "informativeness", "humaneness" and "competence/accuracy". Based on an analysis of 19 studies, the following aspects were seen by patients as most important in more than 50% of the studies that included them: "humaneness", "competence/accuracy", "patients' involvement in decisions", "time for care", "other aspects of availability/accessibility", "informativeness", "exploring patients' needs", "other aspects of relation and communication" and "availability of special services".
Wensing
M
M
Centre for Quality of Care Research, University of Nijmegen, The Netherlands.
Jung
H P
HP
Mainz
J
J
Olesen
F
F
Grol
R
R
D000328:Adult; D000368:Aged; D001294:Attitude to Health; D019049:Developed Countries; D005260:Female; D006292:Health Priorities; D006801:Humans; D008297:Male; D008875:Middle Aged; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D012106:Research