title: A systematic review of the literature on patient priorities for general practice care. Part 1: Description of the research domain.
abstract: To make health care more responsive to patient needs, insight into patient priorities is needed. A systematic literature review, using electronic and manual searches, was made of studies on patient priorities with regard to primary health care. Data-extraction was performed by two researchers, followed by systematic analyses of study features. 57 studies were included. The aspects of care and methods used showed a wide variation. Aspects most often included were "informativeness", "humaneness" and "competence/accuracy". Based on an analysis of 19 studies, the following aspects were seen by patients as most important in more than 50% of the studies that included them: "humaneness", "competence/accuracy", "patients' involvement in decisions", "time for care", "other aspects of availability/accessibility", "informativeness", "exploring patients' needs", "other aspects of relation and communication" and "availability of special services".
authors.affiliation: Centre for Quality of Care Research, University of Nijmegen, The Netherlands.
authors.forename: M
authors.initials: M
authors.lastname: Wensing
authors.forename: H P
authors.initials: HP
authors.lastname: Jung
authors.forename: J
authors.initials: J
authors.lastname: Mainz
authors.forename: F
authors.initials: F
authors.lastname: Olesen
authors.forename: R
authors.initials: R
authors.lastname: Grol
mesh_terms: D000328:Adult; D000368:Aged; D001294:Attitude to Health; D019049:Developed Countries; D005260:Female; D006292:Health Priorities; D006801:Humans; D008297:Male; D008875:Middle Aged; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D012106:Research