Women's perceptions of quality and benefits of postpartum care.
Increased competition in the United States has led to increased interest in women's perceptions of their obstetric experience. Family-centered postpartum care (FCPPC) was originated to improve women's perceptions of care quality. This study examined differences in and the hypothesized relationship between quality and beneficence in a group receiving traditional postpartum care (TPPC) and a group receiving FCPPC in a safety-net hospital in West Tennessee. Both groups had high mean quality and beneficence scores; however, the FCPPC group's scores were significantly higher than those of the TPPC group. There was a relationship between quality and beneficence for the combined sample. The findings suggest that nurses should incorporate FCPPC approaches as a means of improving perceived quality and benefits.
Hunter
M A
MA
River City Medical Group, Memphis, TN, USA.
Larrabee
J H
JH
D000328:Adult; D004465:Economic Competition; D005190:Family; D005260:Female; D006302:Health Services Research; D006801:Humans; D009035:Mothers / Q000523:psychology*; D009725:Nurseries, Hospital; D009775:Obstetrics and Gynecology Department, Hospital / Q000458:organization & administration / Q000592:standards*; D016134:Organizational Policy; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000458:organization & administration; D011181:Postnatal Care / Q000523:psychology / Q000592:standards*; D019984:Quality Indicators, Health Care / Q000706:statistics & numerical data*; D013714:Tennessee; D014789:Visitors to Patients