Evidence-based practice: is patient satisfaction evidence?
Patient satisfaction is a popular way of evaluating nursing practice, but there are doubts about its reliability and validity. This article describes a study which assessed the usefulness of one tool for measuring patient satisfaction--the Newcastle Satisfaction with Nursing Scale.
Walsh
M
M
Department of Nursing, University College of St Martin, Carlisle, Cumbria, USA.
Walsh
A
A
D019317:Evidence-Based Medicine; D006801:Humans; D008297:Male; D009730:Nursing Assessment / Q000592:standards*; D015403:Nursing Evaluation Research; D017060:Patient Satisfaction; D015203:Reproducibility of Results; D011795:Surveys and Questionnaires / Q000592:standards*