title: The impact of hissy fits in primary care.
abstract: BACKGROUND
  Hissy fits are experienced by physicians and patients alike, yet their full impact has never been studied before.
  
  
  METHODS
  Specially trained researchers observed hissy fits at a clinic over 12 months. They interviewed perpetrators, victims and witnesses and recorded their comments because they had to.
  
  
  RESULTS
  Hissy fits were common at the clinic and sometimes escalated to riots. Seasonal variations were endured.
  
  
  CONCLUSIONS
  Nobody likes this behaviour. Efforts should be made to counsel hissy fitters in channeling their angst in other, more positive ways.
authors.forename: W E
authors.initials: WE
authors.lastname: Osmun
authors.forename: C
authors.initials: C
authors.lastname: Naugler
mesh_terms: D000553:Ambulatory Care / Q000523:psychology; D000786:Anger; D002170:Canada; D006801:Humans; D011320:Primary Health Care; D014925:Wit and Humor as Topic