title: Never mind the quality: what about the outcome?
authors.affiliation: BUPA Hospitals Ltd, Middlesex.
authors.forename: R
authors.initials: R
authors.lastname: Gray
mesh_terms: D000068:Accreditation; D003254:Consumer Advocacy; D006801:Humans; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration*; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000458:organization & administration*