title: Enhancing communication by using the Coordinated Care Classification System.
abstract: Because of the changes in our healthcare system, some clinical nurse specialists (CNSs) are having to expand their traditional roles of clinician, educator, consultant, leader, and researcher to include case management activities. The CNSs at Promina Gwinnett Health System in Lawrenceville, Georgia, have combined CNS and case manager activities and have adopted the title "CNS/Outcomes Coordinator." The CNS/Outcomes Coordinator is responsible for coordinating patient care, promoting team collaboration, and facilitating communication. To inform the healthcare team of the CNS/Outcomes Coordinator's patient responsibilities, the CNS/Outcomes Coordinators developed a Coordinated Care Classification System. This article describes how coordinating patient care, promoting team collaboration, and facilitating communication can be enhanced by the use of a classification system.
authors.affiliation: Promina Gwinnett Health System, Lawrenceville, Georgia, USA.
authors.forename: P V
authors.initials: PV
authors.lastname: O'Neal
authors.forename: D K
authors.initials: DK
authors.lastname: Kozeny
authors.forename: P P
authors.initials: PP
authors.lastname: Garland
authors.forename: S M
authors.initials: SM
authors.lastname: Gaunt
authors.forename: S C
authors.initials: SC
authors.lastname: Gordon
mesh_terms: D000328:Adult; D019090:Case Management / Q000458:organization & administration*; D003142:Communication; D003266:Continuity of Patient Care / Q000458:organization & administration*; D003299:Cooperative Behavior; D003953:Diagnosis-Related Groups / Q000145:classification*; D006801:Humans; D007400:Interprofessional Relations; D007587:Job Description; D008297:Male; D017146:Models, Organizational; D009720:Nurse Clinicians / Q000458:organization & administration*; D009740:Nursing Staff / Q000458:organization & administration / Q000523:psychology; D017063:Outcome Assessment, Health Care / Q000458:organization & administration*