Fulcrum for the future: the creation of a values-driven culture.
This article describes the efforts of a small children's specialty hospital to prepare for a difficult period of restructuring in the marketplace by using the organization's core values as a force for direction, stabilization, and leverage. A best practices model was used to identify values that were a central part of the hospital's cultural heritage but were also critical for ensuring future institutional success. Principles for values definition and implementation provide guidance for other health care institutions.
Kent State University, OH, USA.
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S
Taft
K
K
Hawn
J
J
Barber
J
J
Bidwell
D002648:Child; D006754:Hospital Restructuring / Q000379:methods*; D006776:Hospitals, Pediatric / Q000458:organization & administration*; D006801:Humans; D007324:Institutional Management Teams; D009820:Ohio; D015279:Organizational Culture; D010557:Personnel Administration, Hospital / Q000379:methods; D010564:Personnel, Hospital / Q000523:psychology; D012945:Social Values