Fulcrum for the future: the creation of a values-driven culture.
This article describes the efforts of a small children's specialty hospital to prepare for a difficult period of restructuring in the marketplace by using the organization's core values as a force for direction, stabilization, and leverage. A best practices model was used to identify values that were a central part of the hospital's cultural heritage but were also critical for ensuring future institutional success. Principles for values definition and implementation provide guidance for other health care institutions.
Taft
S
S
Kent State University, OH, USA.
Hawn
K
K
Barber
J
J
Bidwell
J
J
D002648:Child; D006754:Hospital Restructuring / Q000379:methods*; D006776:Hospitals, Pediatric / Q000458:organization & administration*; D006801:Humans; D007324:Institutional Management Teams; D009820:Ohio; D015279:Organizational Culture; D010557:Personnel Administration, Hospital / Q000379:methods; D010564:Personnel, Hospital / Q000523:psychology; D012945:Social Values