title: Southern hospitality.
abstract: Self Memorial Hospital's hostesses are the embodiment of a patient-oriented service philosophy instituted by Bob Borland when he created the $5-million-a-year Hospitality Services department.
authors: H
authors: H
authors: Parsons
mesh_terms: D017046:Cost Savings / Q000379:methods; D005521:Food Service, Hospital / Q000458:organization & administration*; D006745:Hospital Bed Capacity, 300 to 499; D006748:Hospital Departments / Q000458:organization & administration; D015285:Hospital-Patient Relations; D015274:Interdepartmental Relations; D017060:Patient Satisfaction / Q000191:economics*; D013022:South Carolina