Atmospherics, the marketing concept, and a marketing tool for hospitals.
Researchers have demonstrated that the conscious use of atmospheric structuring can induce marketer-desired behaviors in service consumers. This may be particularly relevant to marketers of hospital care since consumer judgments often depend upon peripheral rather than core evidences of quality and satisfaction. Under these circumstances, health care marketers have an obligation to explore the phenomenon of atmospherics and its practical implications in the health care marketing mix.
Fugate
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DL
Western Kentucky University.
D003116:Color; D003256:Community Participation; D003657:Decision Making; D006272:Health Facility Environment; D006694:Holistic Health; D006738:Hospices; D015285:Hospital-Patient Relations; D006808:Humanism; D007374:Interior Design and Furnishings / Q000592:standards; D008389:Marketing of Health Services / Q000639:trends*; D014481:United States