The right chemistry. Measuring and assuring resident satisfaction.
McChesney
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D003258:Consumer Behavior; D006801:Humans; D009937:Organizational Objectives; D010934:Planning Techniques; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D012112:Residential Facilities / Q000592:standards*; D011795:Surveys and Questionnaires; D014481:United States