title: Service quality initiative improves hospital services.
authors: P
authors: P
authors: Patterson
mesh_terms: D001900:Boston; D003258:Consumer Behavior; D006745:Hospital Bed Capacity, 300 to 499; D006784:Hospitals, Teaching / Q000592:standards; D009873:Operating Rooms / Q000592:standards*; D009937:Organizational Objectives; D011785:Quality Assurance, Health Care / Q000592:standards*