title: Customer service approach emphasizes people skills.
authors: J J
authors: JJ
authors: Bussmann
authors: W M
authors: WM
authors: Hoffman
mesh_terms: D003258:Consumer Behavior; D003625:Data Collection; D007318:Inservice Training / Q000458:organization & administration; D009735:Nursing Homes / Q000592:standards*; D009937:Organizational Objectives; D010934:Planning Techniques; D014481:United States