EMS in the nation's capitol: a system in transition.
With the dubious distinction of having the highest per-capita call volume in the country, Washington D.C. EMS was long criticized for its lengthy response times. This article focuses on the system's three-year transition period, culminating in its adoption of a cross-trained, dual-role system.
Kiehl
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District of Columbia Fire and EMS Department.
D003659:Decision Making, Organizational; D004219:District of Columbia; D004632:Emergency Medical Services / Q000458:organization & administration*; D008330:Management Audit; D008962:Models, Theoretical; D010934:Planning Techniques; D013996:Time and Motion Studies