Effect of an admission monitoring and scheduling system on productivity and employee satisfaction.
This article develops and evaluates an admission monitoring and scheduling system designed to reduce fluctuation of work load on nursing units. Effects of the system on work-load distribution, full-time equivalents, labor cost, and employees are assessed in a 235-bed hospital. The system provided more stable work loads and had a potential for improving productivity by about 3 percent, and reducing by about 40 percent the number of days nurses are asked to take off without pay during low-census periods.
Shukla
R K
RK
Department of Health Administration, Medical College of Virginia, Richmond 23298.
D000289:Admitting Department, Hospital / Q000379:methods*; D004526:Efficiency; D006744:Hospital Bed Capacity, 100 to 299; D006748:Hospital Departments / Q000379:methods*; D006801:Humans; D015274:Interdepartmental Relations; D007588:Job Satisfaction; D008331:Management Information Systems; D009741:Nursing Staff, Hospital / Q000600:supply & distribution*; D010343:Patient Admission / Q000706:statistics & numerical data; D010562:Personnel Staffing and Scheduling Information Systems; D010865:Pilot Projects; D014768:Virginia