title: Consumer driven strategies in the management of long term care services.
abstract: This paper discusses the concept of consumer oriented long term care management. It is argued that when long term care managers have a consumer orientation they are more responsive to the needs of their clients. This orientation puts the needs and preferences of clients at the forefront of planning and marketing decisions.
authors: University of Tennessee College of Social Work, Nashville 37209.
authors: S T
authors: ST
authors: Moore
mesh_terms: D003258:Consumer Behavior / Q000191:economics*; D006273:Health Facility Merger; D007182:Income; D008389:Marketing of Health Services / Q000639:trends*; D015146:Midwestern United States; D009735:Nursing Homes / Q000458:organization & administration*; D012931:Social Environment