Quality improvement and health care: an annotated bibliography.
W. Edwards Deming's theories of continuous quality improvement, using statistical analysis to identify problems or errors in operational processes, are in the early stages of development in service organizations after substantial success in industry, especially in Japan. Information on continuous quality improvement for libraries is sparse. The articles in this annotated bibliography will help interested readers learn more about this theory and its application in the health care business.
Tomlin
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Auburn Memorial Hospital, NY 13021.
D006739:Hospital Administration / Q000592:standards*; D011785:Quality Assurance, Health Care; D014481:United States