A service tracking and referral form to monitor the receipt of services in a case management program.
Too often, systematic recording procedures are not developed which describe and assess the delivery of social work--and, more specifically, case management--services. The authors report on the Service Tracking and Referral Form developed by California's Adolescent Family Life Evaluation Project to document the receipt of services by pregnant adolescent clients as a result of case management intervention. The rationale and process underlying the development and use of the project's Service Tracking and Referral Form are discussed. Data are presented to illustrate the kinds of information which can be generated from the form. Finally, the authors discuss the form's utility and the possible uses of these types of data for case management, supervisory, administrative, and evaluative purposes.
Nishimoto
R
R
School of Social Work, University of Southern California, Los Angeles, 90089.
Weil
M
M
Thiel
K S
KS
D000293:Adolescent; D016497:Adolescent Health Services / Q000592:standards*; D002140:California; D005260:Female; D005568:Forms and Records Control; D006801:Humans; D010347:Patient Care Planning / Q000592:standards*; D011247:Pregnancy; D011253:Pregnancy in Adolescence; D015397:Program Evaluation; D012017:Referral and Consultation / Q000592:standards*; D012947:Social Work / Q000592:standards*