The NHS at a time of radical change.
In his Presidential Address Michael Schofield discussed some of the issues facing the NHS--not the implementation of "Working for Patients", but such things as providing a customer service, and making the best use of staff.
Schofield
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Health Services Management Unit, University of Manchester.
D006280:Health Workforce; D009936:Organizational Innovation; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom