Leadership plus re-education equals quality.
Santa Teresita Hospital stood in serious violation of 13 accreditation standards in 1987. To regain quality control, the California facility first changed leadership and information systems and then launched a push to re-educate physicians about the beefed-up quality assurance plan. It worked.
Burda
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D002140:California; D002410:Catholicism; D006744:Hospital Bed Capacity, 100 to 299; D006761:Hospitals / Q000592:standards*; D006788:Hospitals, Voluntary / Q000592:standards*; D007857:Leadership; D011785:Quality Assurance, Health Care / Q000458:organization & administration*