title: The six faces of quality. What total quality management really is.
authors: R E
authors: RE
authors: Thompson
mesh_terms: D003142:Communication; D004650:Employee Performance Appraisal; D006739:Hospital Administration / Q000592:standards*; D006740:Hospital Administrators; D006801:Humans; D008330:Management Audit; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D014481:United States