title: Guest relations...a lesson for all of us.
authors: C
authors: C
authors: Fluke
mesh_terms: D003142:Communication; D003258:Consumer Behavior; D015285:Hospital-Patient Relations; D006801:Humans; D007318:Inservice Training; D008722:Methods; D011641:Public Relations; D012655:Self-Evaluation Programs; D013689:Telephone