Praise, praise and more praise. Designing a creative environment in a health care setting.
In the first of two articles, Janet DiClaudio describes how the implementation of creative problem-solving techniques has helped to improve communications and job satisfaction with the Medical Records Department of a large general hospital.
DiClaudio
J
J
Candler General Hospital, Savannah, GA.
D003142:Communication; D005845:Georgia; D006745:Hospital Bed Capacity, 300 to 499; D008500:Medical Records Department, Hospital / Q000458:organization & administration*; D010559:Personnel Management / Q000379:methods*; D011340:Problem Solving