title: Integrating patient-focused information systems in an open-architecture environment.
abstract: The healthcare industry is beginning to realize that its services and information systems need to be customer-centered. The author contends that not only is the patient a primary customer of the healthcare provider, but the patient's physician, employer and insurerer are also "customers" who need patient-related information. These interrelationships demand integration.
authors: T J
authors: TJ
authors: Jacobsen
mesh_terms: D006751:Hospital Information Systems / Q000592:standards*; D015285:Hospital-Patient Relations; D006801:Humans; D015274:Interdepartmental Relations; D016347:Medical Records Systems, Computerized / Q000592:standards*; D017060:Patient Satisfaction; D010362:Patients' Rooms; D010934:Planning Techniques; D014481:United States