title: Managing quality in a service business.
authors: Baxter Healthcare Corporation, Deerfield, IL.
authors: S
authors: S
authors: Williamson
mesh_terms: D003132:Commerce / Q000458:organization & administration*; D003258:Consumer Behavior; D003284:Contract Services; D004865:Equipment and Supplies, Hospital / Q000600:supply & distribution*; D007857:Leadership; D008421:Materials Management, Hospital / Q000592:standards; D011786:Quality Control; D014481:United States