title: The NHS at a time of radical change.
abstract: In his Presidential Address Michael Schofield discussed some of the issues facing the NHS--not the implementation of "Working for Patients", but such things as providing a customer service, and making the best use of staff.
authors: Health Services Management Unit, University of Manchester.
authors: M
authors: M
authors: Schofield
mesh_terms: D006280:Health Workforce; D009936:Organizational Innovation; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom