The journey to quality improvement in home care.
In a creative approach to establishing an agency quality improvement program, the journey to excellence in home care services was enhanced by a collaborative effort between a home care vice president and a quality assurance expert. The result was a methodology that has been incorporated into a five-year commitment to a plan for quality improvement through out the agency.
Kirsch
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Donovan
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D003253:Consultants; D006699:Home Care Services / Q000592:standards*; D007591:Joint Commission on Accreditation of Healthcare Organizations; D008370:Manuals as Topic; D009937:Organizational Objectives; D010414:Pennsylvania; D010934:Planning Techniques; D016730:Program Development; D011785:Quality Assurance, Health Care / Q000458:organization & administration*