Service quality initiative improves hospital services.
Patterson
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D001900:Boston; D003258:Consumer Behavior; D006745:Hospital Bed Capacity, 300 to 499; D006784:Hospitals, Teaching / Q000592:standards; D009873:Operating Rooms / Q000592:standards*; D009937:Organizational Objectives; D011785:Quality Assurance, Health Care / Q000592:standards*