Constructive performance appraisal feedback for healthcare employees.
For their own reasons, both healthcare managers and employees dislike performance evaluation interviews. Managers would rather avoid the role of appraiser, and employees often dispute the accuracy of their assessments. The resulting poorly handled interview often resembles a power struggle more than a performance review. This article describes several interview formats that might be appropriate to certain situations and advocates training for managers who must conduct performance evaluation interviews.
Rondeau
K V
KV
School of Health Services Administration, Dalhousie University, Halifax, Nova Scotia.
D003142:Communication; D004650:Employee Performance Appraisal; D005246:Feedback; D006040:Goals; D006270:Health Facility Administrators / Q000592:standards*; D006282:Health Personnel; D007407:Interviews as Topic / Q000592:standards*; D013192:Staff Development