Achieving a multicultural service orientation. Adaptive models in service delivery and race and culture training.
Human beings cannot be tossed together under the assumption that well-intentioned care will create a harmonious union. A multicultural service orientation does not eliminate all problems, but it does help reduce the likelihood of racial and cultural conflict between caregiver and client.
Blackburn
J A
JA
Women's Educational and Industrial Union, Boston, MA.
D001900:Boston; D017028:Caregivers / Q000193:education* / Q000592:standards; D003466:Cultural Characteristics; D004645:Empathy; D006699:Home Care Services / Q000458:organization & administration / Q000592:standards; D006704:Homemaker Services / Q000458:organization & administration* / Q000592:standards; D007318:Inservice Training; D009723:Nurse-Patient Relations; D009728:Nursing Assistants / Q000193:education / Q000592:standards; D011822:Race Relations; D014505:Urban Population; D000078329:Workforce