Distributive and clinical activity measurement using spreadsheet software.
Documentation of distributive and clinical activities is an important factor in maintaining and expanding pharmacy services. In order to illustrate the impact of pharmacists' efforts on risk management and the reduction of drug costs, the pharmacy must effectively monitor workload. This report describes a method to identify and estimate time required for both distributive and clinical functions. Tabulation of the distributive work units is automated through the hospital billing system. Clinical monitors are dependent on manual documentation by decentralized clinical pharmacists. The clinical coordinator and the pharmacy director review the documented clinical monitors to insure compliance and standardization. Productivity and workload calculations are performed automatically via the spreadsheet software once all the distributive and clinical units are entered. Identifying clinical functions and measuring the associated workload has aided in justifying new positions. Future considerations include calculating the impact of clinical services on revenues, expenses, and staffing.
Rubino
M
M
John Dempsy Hospital, Farmington, CT 06032.
D003237:Connecticut; D003626:Data Display; D003627:Data Interpretation, Statistical; D004282:Documentation; D004526:Efficiency; D005568:Forms and Records Control; D006744:Hospital Bed Capacity, 100 to 299; D010607:Pharmacy Service, Hospital / Q000706:statistics & numerical data*; D012984:Software