Quack doctors of the NHS?
Management consultants have been called 'charlatans' who only tell you what you already know. But this pessimistic view obscures several inherent paradoxes which managers should be aware of when they use outside experts. Ardha Best and Brian Bloomfield examine the role of consultants in the field of information technology.
Best
A
A
University of Manchester Institute of Science and Technology.
Bloomfield
B
B
D003253:Consultants; D007256:Information Systems / Q000592:standards*; D011361:Professional Competence; D012380:Role; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom