title: Illusion vs. reality. TQM (total quality management) beyond the yellow brick road.
authors: University of New Hampshire.
authors: M D
authors: MD
authors: Merry
mesh_terms: D001291:Attitude of Health Personnel; D006739:Hospital Administration / Q000592:standards*; D006801:Humans; D007857:Leadership; D009936:Organizational Innovation; D010934:Planning Techniques; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D014481:United States