title: How to handle donor complaints.
abstract: Responding to donor complaints takes great care. But know who's complaining and keep things in perspective.
authors: D
authors: D
authors: Brendel
mesh_terms: D003258:Consumer Behavior / Q000191:economics*; D003659:Decision Making, Organizational; D005653:Fund Raising / Q000592:standards*; D006801:Humans; D009937:Organizational Objectives; D009939:Organizations, Nonprofit / Q000191:economics*; D014481:United States