Patient satisfaction and quality care.
As the home care industry becomes increasingly more competitive, providing high-quality and cost-effective care can be a challenge. Using patient satisfaction surveys as tools to enhance services and ensure quality of care can give the home care agency of the 1990s a competitive advantage.
Miller-Hoehl
D A
DA
Bon Secours Home Health/Hospice Program, Baltimore, MD.
D003625:Data Collection; D006699:Home Care Services / Q000592:standards*; D010358:Patient Participation; D017060:Patient Satisfaction; D011787:Quality of Health Care; D014481:United States