title: Assertive behavior reduces tensions among hospital workers and teaches staff to better deal with patients.
mesh_terms: D001242:Assertiveness; D002641:Chicago; D006746:Hospital Bed Capacity, 500 and over; D015285:Hospital-Patient Relations; D006801:Humans; D007318:Inservice Training / Q000458:organization & administration*; D010564:Personnel, Hospital / Q000193:education*