Purchasing for people.
Newcastle Health Authority is taking a consumer-led approach to its purchasing activity. Here Ingrid Barker argues that user participation is vital to the success of the purchasing role and the achievement of relevant contracts for services. Newcastle's own progress in establishing consumer groups to inform purchasers is described and some indications are given of future directions.
Barker
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Newcastle Health Authority.
D003256:Community Participation; D004739:England; D006801:Humans; D009937:Organizational Objectives; D011682:Purchasing, Hospital / Q000458:organization & administration*; D013222:State Medicine / Q000458:organization & administration*