Total quality management: a new challenge for quality assurance professionals.
What will be the role of the traditional quality assurance professional in healthcare's total quality management process? The author portrays what the hospital quality department might look like in the future and suggests how the quality assurance professional can prepare for this transition.
Pelling
M H
MH
Good Samaritan Medical Center, Portland, OR.
D006748:Hospital Departments / Q000458:organization & administration*; D007587:Job Description; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D012952:Societies; D013647:Task Performance and Analysis; D014481:United States