Expecting excellence is key to receivable success in small and rural hospitals.
Although small and rural hospitals may have trouble hiring experienced billing and collection personnel, they can succeed in keeping down receivable levels and receivable days by adopting two principles for the business office: expect excellence and inspect for excellence. These principles include setting goals for business office staff as well as listening to and implementing their ideas for more effective operations.
Boucher
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Northestern Vermont Regional Hospital, St. Johnsbury.
D000066:Accounting; D000067:Accounts Payable and Receivable; D005376:Financial Management / Q000592:standards*; D005377:Financial Management, Hospital / Q000592:standards*; D006744:Hospital Bed Capacity, 100 to 299; D006761:Hospitals; D006780:Hospitals, Rural / Q000191:economics*; D011786:Quality Control; D014707:Vermont