Hospital employs TQM principles to rework its evaluation system.
One Kansas hospital has taken the traditional employee evaluation process--with all its performance criteria, point systems and rankings--and turned it on its head. The new system employs total quality management principles and promotes personal development, education and teamwork. And everyone gets the same raise.
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D004649:Employee Incentive Plans; D004650:Employee Performance Appraisal / Q000379:methods*; D006745:Hospital Bed Capacity, 300 to 499; D007615:Kansas; D010557:Personnel Administration, Hospital / Q000639:trends*; D011785:Quality Assurance, Health Care / Q000458:organization & administration*