Pitfalls of word processing implementation.
Technology is great, but people make the systems work. This is an example of what can go wrong when the users are not involved in decision making. But working as a team, the transcription and management staffs can create a happy ending!
Pavoni
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Mercy Hospital and Medical Center, Chicago, IL.
D002641:Chicago; D003659:Decision Making, Organizational; D004526:Efficiency; D006746:Hospital Bed Capacity, 500 and over; D008332:Management Quality Circles; D008499:Medical Records / Q000592:standards; D008500:Medical Records Department, Hospital / Q000458:organization & administration*; D008838:Microcomputers; D009936:Organizational Innovation; D012984:Software / Q000592:standards; D015443:Word Processing / Q000295:instrumentation* / Q000592:standards; D000078329:Workforce