Thorough trial period cut changeover travails.
If you want a little advice on how to change information systems without experiencing an unwelcome increase in accounts receivable, a Waterloo, Iowa, hospital has some to offer. And it's pretty simple--take the time to train your staff and eradicate the system's bugs. By insisting on two extra months time before taking the system "live," the hospital avoided common problems and saw only a minuscule increase in accounts receivable.
Gardner
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D000067:Accounts Payable and Receivable; D003200:Computer User Training; D006744:Hospital Bed Capacity, 100 to 299; D006751:Hospital Information Systems / Q000191:economics*; D007324:Institutional Management Teams; D007484:Iowa