How to handle donor complaints.
Responding to donor complaints takes great care. But know who's complaining and keep things in perspective.
Brendel
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D003258:Consumer Behavior / Q000191:economics*; D003659:Decision Making, Organizational; D005653:Fund Raising / Q000592:standards*; D006801:Humans; D009937:Organizational Objectives; D009939:Organizations, Nonprofit / Q000191:economics*; D014481:United States