Making continuous quality improvement a reality: innovation skills.
Creativity and innovation, according to Grudin, "lie near the heart of humanity." If CQI is to be the force that will transform healthcare organizations into more systems-conscious and customer-driven endeavors, creativity and innovation must be encouraged and practiced. Given that they have a responsibility to introduce new products and services to their organization, materiel management professionals are particularly well-suited to practice and encourage creativity and innovation.
Murdock
M
M
D003405:Creativity; D008421:Materials Management, Hospital / Q000592:standards*; D009936:Organizational Innovation; D011785:Quality Assurance, Health Care; D014481:United States