TQM at HCA.
HCA is a pioneer in the continuing quality movement. Its chairman/CEO/president tells why, and the specifics of the company's own brand of TQM.
Frist
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Hospital Corporation of America, Nashville, TN.
D006777:Hospitals, Proprietary / Q000458:organization & administration / Q000592:standards*; D009096:Multi-Institutional Systems / Q000458:organization & administration / Q000592:standards*; D010865:Pilot Projects; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D013714:Tennessee; D014481:United States