title: 'Hotline' reveals bills leaving bad impression.
authors: California Association of Hospitals and Health Systems.
authors: L J
authors: LJ
authors: Aldrete
mesh_terms: D000066:Accounting; D000786:Anger; D002140:California; D003258:Consumer Behavior / Q000639:trends*; D005249:Fees and Charges; D010350:Patient Credit and Collection