title: Owing patients an explanation.
abstract: Some hospitals are trying to improve relationships with patients by making their bills easier to understand or providing material that helps patients make sense of those pages of charges. These hospitals are trying to make a patient's last contact with a facility a more pleasant one, to deflect arguments over bills and accelerate payments.
authors: J
authors: J
authors: Burns
mesh_terms: D005568:Forms and Records Control; D015285:Hospital-Patient Relations; D010174:Pamphlets; D010344:Patient Advocacy; D010350:Patient Credit and Collection / Q000458:organization & administration*; D014481:United States