title: Exceptional services, exceptional caring.
abstract: Responding professionally and compassionately to the health care needs of clients has always been the number-one priority of home care agencies. Recently, however, agencies have become aware of the significant implications that customer service has on the financial future of their organizations.
authors: R A
authors: RA
authors: Fazzi
mesh_terms: D001291:Attitude of Health Personnel; D006699:Home Care Services / Q000592:standards*; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D014481:United States