title: On quality. Between the predictable and the possible.
authors: SSM Health Care System, St. Louis.
authors: M J
authors: MJ
authors: Ryan
mesh_terms: D003258:Consumer Behavior; D003657:Decision Making; D009096:Multi-Institutional Systems / Q000592:standards*; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D014481:United States