Getting comforted by communication in the '90s.
The benefits scene is full of troubling, confusing changes. Employees need effective, "comforting" communication to help them understand these changes, Ms. Rhodes observes.
Rhodes
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D003142:Communication; D003258:Consumer Behavior; D006264:Health Benefit Plans, Employee / Q000458:organization & administration*; D006801:Humans; D014481:United States