Cost implications of an after-hours triage service.
The costs of an after-hours triage service and potential savings for a medium-sized (90,000 member) division of an HMO are presented. Other benefits are also described, including access to member medical records and coverage information, direct-linked telephone conferencing, and more personalized and continuous care.
Roberts
J
J
HIP/Rutgers Health Plan, New Brunswick, NJ 08901.
Lucid
J
J
Rovner
W E
WE
D003365:Costs and Cost Analysis; D004632:Emergency Medical Services / Q000191:economics*; D006279:Health Maintenance Organizations / Q000191:economics*; D009515:New Jersey; D013689:Telephone / Q000191:economics*; D013997:Time Factors; D014218:Triage / Q000191:economics*