Patient-accounts managers' roles expand, but few recruiting, training programs exist.
Patient-accounts managers oversee collection of 90% of hospitals' gross revenues, yet experts say the healthcare industry isn't doing enough to educate, recruit and retain these professionals. The expanding roles of these managers--often known as business office managers--are fueling calls for more education to help them advance in their field and higher pay to interest more people in the position.
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D003625:Data Collection; D004522:Educational Status; D006740:Hospital Administrators / Q000706:statistics & numerical data*; D010350:Patient Credit and Collection / Q000458:organization & administration*; D012456:Salaries and Fringe Benefits / Q000706:statistics & numerical data; D014481:United States