Rewarding overproductivity: an incentive or disincentive for staff?
A rapidly growing home care agency implemented a productivity system designed to reward its staff for "overproductive" visits rather than rely on temporary staff. While the system was positively received, it actually became more of a disincentive than a motivator.
Olsen
A G
AG
Tri Home Health Care & Services, Forest Hill, MD.
D003152:Community Health Nursing / Q000191:economics*; D004526:Efficiency; D004649:Employee Incentive Plans; D006699:Home Care Services / Q000458:organization & administration*; D008396:Maryland; D009042:Motivation