Planning for shared services: lessons from experiences of the Princess Margaret Hospital.
The plan to rebuild The Princess Margaret Hospital (PMH) on University Avenue in Toronto has provided several opportunities for institutions in the area to share programs and services. The PMH planning process has raised questions about the factors that influence the development of shared services plans, and the organizational and management challenges posed by such plans. This experience suggests 13 principles to develop effective shared services.
Ratz
J E
JE
Princess Margaret Hospital, Toronto.
Chenoy
N C
NC
Morrison
M J
MJ
D003659:Decision Making, Organizational; D006749:Hospital Design and Construction; D006752:Hospital Planning / Q000458:organization & administration*; D006755:Hospital Shared Services / Q000458:organization & administration*; D007373:Interinstitutional Relations; D008722:Methods; D009864:Ontario; D010934:Planning Techniques