title: Adding value is a must for survivors and thrivers.
authors: J.L. Kellogg Graduate School of Management, Northwestern University, Evanston, IL 60208.
authors: S M
authors: SM
authors: Shortell
mesh_terms: D003258:Consumer Behavior / Q000191:economics*; D004465:Economic Competition / Q000639:trends*; D004467:Economics / Q000639:trends*; D006739:Hospital Administration / Q000639:trends*; D007857:Leadership; D008505:Medical Staff, Hospital; D011787:Quality of Health Care / Q000191:economics*; D014481:United States