Improving patient satisfaction at all points in the revenue cycle.
A common expectation among consumers, whether in the market for a new automobile, a new home, or healthcare services, is that a certain level of customer service will be provided along with the product or service. And the level of customer service provided substantially influences a consumer's satisfaction with the purchase of a product or service.
Ernst & Young, Miami, FL.
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Dee
D010350:Patient Credit and Collection / Q000592:standards*; D017060:Patient Satisfaction / Q000191:economics*; D014481:United States