Total quality management at Motorola: a successful blueprint for manufacturing and service organizations.
Shalowitz
J I
JI
Kellogg Graduate School of Management, Northwestern University, Evanston, IL 60208.
D000288:Administrative Personnel / Q000193:education; D004496:Education, Continuing; D006801:Humans; D007221:Industry / Q000592:standards*; D017146:Models, Organizational; D009937:Organizational Objectives; D017749:Total Quality Management; D014481:United States