Total quality: gains in the business sector.
Evans
J P
JP
Kenan-Flagler Business School, University of North Carolina-Chapel Hill 27599.
D000288:Administrative Personnel / Q000193:education; D001363:Awards and Prizes; D003132:Commerce / Q000592:standards*; D004496:Education, Continuing; D006801:Humans; D017149:Private Sector; D017749:Total Quality Management; D014481:United States