Complexity of change--achieving social equilibrium beyond the restructuring of health services in New Zealand.
Initial and exploratory research (Driscoll, 1993) demonstrates that most of the general public and health professionals have not moved out of Lewins (1951) first stage of unfreezing when attitudes to the current health reforms are appraised. People are bewildered with continual change process in the health system. Any potential benefits are being lost in the perception of loss. The new "managers" with the responsibility of reforming an overworked health system may discover the biggest achievement will be to change attitudes of clients and health professionals so that there can be a renewed, revitalized team approach to a system confident of delivering a quality service.
Department of Community Health, School of Medicine, University of Auckland.
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Driscoll
D001294:Attitude to Health; D006291:Health Policy; D007857:Leadership; D009520:New Zealand; D009936:Organizational Innovation; D012040:Regional Health Planning / Q000458:organization & administration; D013222:State Medicine / Q000458:organization & administration*