A study of evaluation methods for hospital medical care systems.
When we seek to evaluate hospital medical care services, we first collect data regarding the existing system in order to gather information and to develop a method of analysis that we can use for evaluation. We took the OPD system as an example, taking into account systematic OPD services based on queuing theory and computer simulation. As a result of the computer simulation model based on experimental conditions, we were able to offer recommendations for modifications of the present system that could improve patient service. The hospital manager can use this information to aid him in the decision making processes concerning the hospital. A study of the methods for the evaluation of hospital medical care services is important. It is necessary to develop a regional medical care information system as well as a hospital medical care information system.
Nobukawa
M
M
School of Medicine, Kyorin University, Tokyo, Japan.
Eussen
M E
ME
D003198:Computer Simulation; D003625:Data Collection; D004526:Efficiency; D006801:Humans; D007564:Japan; D008330:Management Audit / Q000379:methods*; D008331:Management Information Systems / Q000592:standards; D008962:Models, Theoretical; D010044:Outpatient Clinics, Hospital / Q000592:standards* / Q000706:statistics & numerical data; D010344:Patient Advocacy / Q000592:standards; D017064:Process Assessment, Health Care / Q000379:methods*; D013996:Time and Motion Studies; D014850:Waiting Lists