Performance improvement: one model to reduce length of stay.
Dedicated quality professionals are tired of quick fixes, Band-Aids, and other first-aid strategies that offer only temporary relief of nagging problems rather than a long-term cure. Implementing strategies that can produce permanent solutions to crucial problems is a challenge confronted by organizations striving for continuous performance improvement. One vehicle, driven by data and customer requirements, that can help to solve problems and sustain success over time is the storyboard. This article illustrates the use of the storyboard as the framework for reducing length of stay--one of the most important problems facing healthcare organizations today.
Chisari
E
E
Abbott Laboratories, Buffalo, NY.
Mele
J A
JA
D003626:Data Display; D006739:Hospital Administration / Q000592:standards*; D007221:Industry; D007902:Length of Stay / Q000706:statistics & numerical data*; D008332:Management Quality Circles; D008962:Models, Theoretical; D009518:New York; D011340:Problem Solving; D017749:Total Quality Management / Q000458:organization & administration*