An analysis of the value of marketing to non-profit organizations: the case of child safety.
This paper considers a broad spectrum of literature concerning the limitations and value of applying marketing management principles from the private sector to public or non-profit organizations. The Child Accident Prevention Foundation of Southern Africa is used as a principle case-study. The authors conclude that there is much to be gained from applying a more systematic approach, providing one adapts business strategies to more complex social environments and objectives. Since both marketing and social issues share the challenge of 'sensitivity serving and satisfying human needs,' (Kotler, 1983 p 272) there are also some instances where business can learn from the experience of social organizations in attempts to influence human behavior.
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University of Cape Town, Rondebosch, South Africa.
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D000056:Accident Prevention; D002648:Child; D002669:Child Welfare; D003132:Commerce; D005069:Evaluation Studies as Topic; D005653:Fund Raising; D006801:Humans; D008389:Marketing of Health Services; D009939:Organizations, Nonprofit / Q000191:economics / Q000458:organization & administration*; D017149:Private Sector; D017150:Public Sector; D012944:Social Support; D013019:South Africa