Benchmarking. Building on received wisdom.
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O'Dell
D003625:Data Collection; D017408:Guidelines as Topic; D008330:Management Audit / Q000379:methods*; D009936:Organizational Innovation; D010934:Planning Techniques; D011357:Product Line Management / Q000592:standards; D011785:Quality Assurance, Health Care / Q000592:standards*; D014481:United States