The total testing process and its implications for laboratory administration and education.
The Total Testing Process is a multistep process that begins and ends with the needs of the patient. Identifying the many steps in the Total Testing Process and planning and using an interdisciplinary team to begin a coordinated effort will improve the process and offer optimal patient care. Communication among departments and developing interdepartmental guidelines will improve the use, sampling, performance, and interpretation of health assessment procedures. A commitment to the continuous improvement of patient assessment will require the participation of numerous health professionals. It is time for every institution to bring individuals together, collectively identify solutions, implement an improvement plan, and evaluate the effectiveness of their efforts using outcome measures that both directly and indirectly relate to improved patient care. Doing it right the first time will benefit the patient and conserve our limited health-care dollars.
Department of Medical Laboratory Science, Northeastern University, Boston.
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D000068:Accreditation; D002984:Clinical Laboratory Information Systems; D003142:Communication; D016903:Drug Monitoring / Q000592:standards*; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D007755:Laboratories, Hospital / Q000458:organization & administration* / Q000592:standards; D018802:Patient-Centered Care; D017064:Process Assessment, Health Care; D014481:United States