The changing healthcare workforce: a call for managing diversity.
It's 2000. Walk into a department of a typical healthcare organization. Of the 14 employees, four are African-American, five are Hispanic, three are Asian, and two are white. Seven are women. For at least half of the group, English is a second language. Are you willing to teach English to improve service to patients and internal customers? How much training is your organization willing to provide? What impact does diversity have on productivity? And thinking more globally, how does your organization move from a number-crunching affirmative action posture to a workforce that reflects its patients and society?
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D003625:Data Collection; D003710:Demography; D005006:Ethnicity; D005260:Female; D005544:Forecasting; D006801:Humans; D008913:Minority Groups; D015279:Organizational Culture; D010557:Personnel Administration, Hospital / Q000639:trends*; D010564:Personnel, Hospital / Q000639:trends*; D010934:Planning Techniques; D014481:United States; D014931:Women, Working