Patience with patients: a must for outpatient labs.
It's the little things that make a big difference in how outpatients perceive their care and ultimately determine whether they will return for future services. Here's a light-hearted look at some outpatients who may seem all too familiar.
Baystate Medical Center.
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Perkins
D006801:Humans; D007755:Laboratories, Hospital / Q000458:organization & administration*; D010045:Outpatients; D010565:Persuasive Communication; D011369:Professional-Patient Relations; D014481:United States