An icon in distress ponders the future: compete or collaborate? IBM. Interview by William Andrew.
Bureaucratic, buttoned-down, big-box-based IBM, reeling from a record $5 billion loss in 1992, free-falling stock value, a $77 billion market value slide since 1978, layoffs that could downsize the giant firm from 406,000 employees in 1986 to 235,000 in 1993, now limps away from the 8-year era of CEO John Akers. His yet-to-be-announced replacement, for what many people call the single most difficult job in the country, will inherit a set of heritage-based problems that might send even Lee Iaccoca running for cover. In an exclusive interview with Scott Roeth, Health Industry Marketing Director, IBM UNited States, contributing editor William Andrew, P.E., posed the following questions regarding IBM's commitment to the healthcare marketplace. Roeth's answers may prove insightful for HI's readers.
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