Healthy working and performance management. A discussion of the approach and a report on a survey of NHS organizations.
Achieving high performance in an organization is a complex business. Most approaches are too piecemeal, unidimensional or iatrogenic. Healthy working is an approach to managing performance that attempts to overcome these problems by aiming, in a holistic manner, to harmonize those factors which affect, either separately or jointly, individual physical, mental and emotional health and individual and organizational performance. The approach is based on a set of values and a series of steps. The first step has to be establishing an information base-line--the four key indicators. A survey was undertaken by PBS to establish the availability and usefulness of data in NHS organizations; summarizes some of the issues raised. Although a worryingly small number keep useful data or produce useful information, much can be done in making critical links if available data is fully used.
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Flanagan
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Henry
D004650:Employee Performance Appraisal; D006801:Humans; D007449:Investments; D017146:Models, Organizational; D016272:Occupational Health; D015279:Organizational Culture; D010559:Personnel Management; D010563:Personnel Turnover; D018582:Sick Leave; D013222:State Medicine / Q000458:organization & administration*; D013647:Task Performance and Analysis; D006113:United Kingdom