Perspectives on costs and cost effectiveness of ombudsman programs in four fields. Case 4: Hospital case (a client ombudsman) .
Ziegenfuss
J T
JT
Pennsylvania State University, Harrisburg.
D003362:Cost-Benefit Analysis / Q000706:statistics & numerical data*; D003625:Data Collection; D004526:Efficiency; D005069:Evaluation Studies as Topic; D015285:Hospital-Patient Relations; D010344:Patient Advocacy / Q000191:economics* / Q000706:statistics & numerical data; D012456:Salaries and Fringe Benefits / Q000706:statistics & numerical data; D014481:United States; D016526:Workload / Q000706:statistics & numerical data