Mapping out the road to quality.
Through the experiences of 12 long-term care organizations, we learn how to successfully create total quality management programs. Commitment, leadership, time, money and ongoing education and training are major components of TQM efforts.
Graves
J R
JR
Columbus Quality Care Nursing & Rehabilitation Center, OH, USA.
MacDowell
N M
NM
D006302:Health Services Research; D008134:Long-Term Care; D009735:Nursing Homes / Q000458:organization & administration / Q000592:standards* / Q000706:statistics & numerical data; D010934:Planning Techniques; D016730:Program Development; D011795:Surveys and Questionnaires; D017749:Total Quality Management / Q000458:organization & administration* / Q000706:statistics & numerical data; D014481:United States