A wake-up call for trustees? Recent events at some well-known organizations show the importance of accountability.
Berman
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Blue Cross and Blue Shield of the Rochester Area, NY.
Puchalski
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D000288:Administrative Personnel / Q000592:standards; D054598:Blue Cross Blue Shield Insurance Plans / Q000458:organization & administration; D002608:Charities / Q000458:organization & administration / Q000592:standards; D003159:Community-Institutional Relations; D006075:Governing Board / Q000592:standards*; D009939:Organizations, Nonprofit / Q000458:organization & administration / Q000592:standards*; D012380:Role; D012941:Social Responsibility; D014341:Trustees / Q000592:standards; D014481:United States