Reengineering health care: management systems for survivors.
To survive in the coming era, health care organizations must support the powerful concepts of continuous quality improvement with better internal management systems that include: (1) new processes for making decisions from mission to clinical guidelines; (2) hoshin planning, which emphasizes strong financial management and innovation to meet customer needs; (3) new organizations that make cross-disciplinary teams as important as traditional clinical support services; and (4) expanded information covering several new dimensions, including enhanced analytic capability, and supporting both traditional organization and cross-disciplinary teams.
Griffith
J R
JR
School of Public Health, University of Michigan, Ann Arbor 48109.
D003625:Data Collection; D003659:Decision Making, Organizational; D017598:Efficiency, Organizational; D017048:Health Care Costs; D006752:Hospital Planning / Q000379:methods; D006754:Hospital Restructuring / Q000458:organization & administration*; D006801:Humans; D007255:Information Services; D011590:Psychology, Industrial; D017749:Total Quality Management / Q000191:economics / Q000458:organization & administration* / Q000592:standards; D014481:United States