Setting the tone for HMO automation. Interview by Howard J. Anderson.
William W. McGuire, M.D., who heads United HealthCare Corp., sees information technology as an essential tool for improving the health care system. The managed care executive boils down the nation's health care reform challenge to this: "We need to achieve desired clinical outcomes at appropriate costs." To achieve this goal, United is using automation on several fronts. For example, it has developed its own electronic data interchange network to serve hospitals and clinics. And it's putting the finishing touches on a sophisticated new medical management information system to track cost, quality and patient satisfaction.
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United HealthCare Corp.
D003195:Computer Communication Networks; D017046:Cost Savings; D006269:Health Facilities, Proprietary; D006279:Health Maintenance Organizations / Q000191:economics / Q000592:standards*; D007182:Income; D008331:Management Information Systems; D009096:Multi-Institutional Systems / Q000191:economics / Q000592:standards; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration*; D014481:United States