Benchmarking. Looking for the light--not the heat.
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Heidbreder
D006739:Hospital Administration / Q000592:standards*; D007253:Information Centers; D008330:Management Audit / Q000379:methods*; D009936:Organizational Innovation; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D013597:Systems Analysis; D013647:Task Performance and Analysis; D014481:United States