Process improvements boost patient satisfaction and quality at Stanford University Hospital.
Stanford University Hospital.
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Hollander
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Gunderson
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Mechanic
D002140:California; D017598:Efficiency, Organizational; D006754:Hospital Restructuring / Q000458:organization & administration; D015285:Hospital-Patient Relations; D006785:Hospitals, University / Q000458:organization & administration / Q000592:standards*; D007324:Institutional Management Teams; D017146:Models, Organizational; D010344:Patient Advocacy; D017060:Patient Satisfaction; D010934:Planning Techniques; D017064:Process Assessment, Health Care / Q000458:organization & administration*