Undercover 'shopping' to evaluate lab services.
Wonder what goes on at your outpatient labs when you're not there? This clever adaptation from the retail world can help you ferret out foul play and affirm first-rate employees.
Edwards
J
J
Associated Pathologists Laboratories, Las Vegas, NV.
Edmunds
R
R
D003258:Consumer Behavior; D004650:Employee Performance Appraisal / Q000458:organization & administration*; D005568:Forms and Records Control; D007753:Laboratories / Q000458:organization & administration / Q000592:standards*; D009096:Multi-Institutional Systems / Q000458:organization & administration; D009505:Nevada; D010934:Planning Techniques; D011786:Quality Control