Cross-functional teams in health care organizations.
Cross-functional teams in health care organizations provide a comprehensive view of problems and are highly useful in designing and implementing improvements in work processes. Several potential obstacles may impede team progress, but these can be overcome. Cross-functional teams must develop norms that guide the interactions of team members. Individual team members must display behaviors that serve task accomplishment and team spirit. The promise of cross-functional teams for health care organizations is great. These promises, however, will not be fulfilled without the positive support of health care supervisors.
McKenzie
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Indiana University Medical Center, Indianapolis.
D001519:Behavior; D006126:Group Processes; D007324:Institutional Management Teams / Q000458:organization & administration*; D015274:Interdepartmental Relations; D008332:Management Quality Circles / Q000458:organization & administration*; D010559:Personnel Management; D011340:Problem Solving; D014481:United States