"That's not my fault!".
Employees may use denial as a way to cope with underperformance. When denial is used in the health care environment by employees, it often presents the supervisor with a situation requiring intervention. This article describes the dynamics of denial and strategies for the supervisor for responding to denial in the workplace.
Davidhizar
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Bethel College, Mishawaka, IN.
D003717:Denial, Psychological; D004647:Employee Discipline; D004650:Employee Performance Appraisal; D006282:Health Personnel / Q000523:psychology*; D006801:Humans; D010557:Personnel Administration, Hospital / Q000379:methods*; D014481:United States