How to give the gift of hospitality. Great customer service.
Whether it takes the form of greeting customers with a smile, redressing a diner's grievance or conducting special kitchen tours, providing customer service has become the number-one priority in foodservices coast to coast. Operators share tips & training methods that are helping staffs provide the hospitable services today's customers are demanding.
Schechter
M
M
D003258:Consumer Behavior; D005521:Food Service, Hospital / Q000592:standards; D005522:Food Services / Q000458:organization & administration / Q000592:standards*; D007318:Inservice Training / Q000379:methods*; D007398:Interpersonal Relations; D010934:Planning Techniques; D014481:United States