TQM: redefining doctoring.
The physician many consider to be the father of "total quality management" in health care explains the philosophy behind the theory. He believes TQM has created a new job description for physicians--one that involves working on a team to improve the system for providing care.
Institute for Healthcare Improvement, Boston.
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Berwick
D003695:Delivery of Health Care; D010819:Physician's Role; D011785:Quality Assurance, Health Care; D013597:Systems Analysis; D014481:United States