Accident investigations: how to ask why.
With a little psychology and a lot of common sense, says the author, you can get more out of interviews with accident witnesses. Don't be tempted to speculate on an accident's cause before you hear all the testimony.
Tritsch
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D000056:Accident Prevention; D000059:Accidents; D017408:Guidelines as Topic; D006801:Humans; D007407:Interviews as Topic / Q000592:standards*; D012308:Risk Management / Q000379:methods*; D017751:Safety Management / Q000379:methods*; D014481:United States