Patient-focused care from a materials manager perspective.
In one year, Cedars-Sinai Medical Center (Los Angeles, CA) implemented patient-focused care on 32 nursing units. Through utilizing a continuous quality improvement (CQI) model of which patient-focused care was one operative, successful implementation was completed. The key concept was teamwork, and Materials Management Services proved to be a valuable member at all levels in the process whether at the oversight, design, or specialty task force level. Materials Management Services provided a consistent, efficient, streamlined service while following the guiding principles of patient-focused care: managed demand, redesigned work, and empowered employees.
Cedars-Sinai Medical Center, Los Angeles, CA, USA.
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Miller
D006754:Hospital Restructuring; D006801:Humans; D015274:Interdepartmental Relations; D015141:Los Angeles; D008421:Materials Management, Hospital / Q000458:organization & administration*; D009936:Organizational Innovation; D010348:Patient Care Team; D018802:Patient-Centered Care / Q000458:organization & administration*; D010934:Planning Techniques; D011590:Psychology, Industrial; D017749:Total Quality Management / Q000379:methods*