Developing and empowering quality teams.
The authors' radiology department recently found that assorted problems had accumulated over time into a long to-do list. Mr. Keen and Ms. Fegley describe the process they followed to implement continuous quality improvement and develop task force teams to address particular problems.
Milton S. Hershey Medical Center, PA.
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D
Keen
K J
KJ
Fegley
D000046:Academic Medical Centers / Q000592:standards; D008332:Management Quality Circles / Q000458:organization & administration*; D010414:Pennsylvania; D010934:Planning Techniques; D011872:Radiology Department, Hospital / Q000458:organization & administration / Q000592:standards*; D017749:Total Quality Management / Q000458:organization & administration*