Mapping out the road to quality.
Through the experiences of 12 long-term care organizations, we learn how to successfully create total quality management programs. Commitment, leadership, time, money and ongoing education and training are major components of TQM efforts.
Columbus Quality Care Nursing & Rehabilitation Center, OH, USA.
J R
JR
Graves
N M
NM
MacDowell
D006302:Health Services Research; D008134:Long-Term Care; D009735:Nursing Homes / Q000458:organization & administration / Q000592:standards* / Q000706:statistics & numerical data; D010934:Planning Techniques; D016730:Program Development; D011795:Surveys and Questionnaires; D017749:Total Quality Management / Q000458:organization & administration* / Q000706:statistics & numerical data; D014481:United States