The relationship between hospital marketing orientation and CEO satisfaction with the marketing function.
Although hospitals are placing more focus on the marketing function, there is still dissatisfaction reported by CEOs with the marketing function in hospital settings. The authors investigate the relationship between the marketing orientation of a hospital and CEO satisfaction with marketing. It was found that in those hospitals that are truly marketing oriented, CEO satisfaction with marketing is very positive.
Graduate School of Management, Kent State University.
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Krampf
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Miller
D001291:Attitude of Health Personnel; D016542:Chief Executive Officers, Hospital / Q000523:psychology* / Q000706:statistics & numerical data; D003258:Consumer Behavior; D003625:Data Collection; D008389:Marketing of Health Services / Q000706:statistics & numerical data*; D015397:Program Evaluation / Q000706:statistics & numerical data; D015203:Reproducibility of Results; D014481:United States