The illusion of control and the importance of community in health care organizations.
The complexity of our health care environment and organizations requires a management style that moves beyond control to empowerment. Even though this complexity minimizes our ability to control events, many organizations are still preoccupied with the illusion of control. This restrains the performance of our health care organizations. Some of the contributing factors supporting this illusion are bureaucracy, scientific methodology, individualism, and our confusion of management with leadership. The concept of "community" is discussed from an organizational perspective. It is suggested that we can improve the performance of our organizations by rediscovering the values of community.
Pitts
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Department of Family and Community Medicine, University of California at San Franciso, Fresno.
D058016:Health Facility Administration; D007206:Individuality; D007857:Leadership; D015279:Organizational Culture; D009936:Organizational Innovation; D011209:Power, Psychological; D012586:Science / Q000379:methods; D014481:United States