Phone services help control patient demand, reducing unnecessary utilization.
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Conklin
D003363:Cost Control / Q000379:methods; D006264:Health Benefit Plans, Employee; D006300:Health Services Misuse; D006761:Hospitals / Q000706:statistics & numerical data*; D007255:Information Services / Q000458:organization & administration*; D008329:Managed Care Programs / Q000706:statistics & numerical data; D009732:Nursing Care / Q000639:trends*; D009922:Oregon; D013689:Telephone