Access to health care for HMO enrollees in California.
Using predefined guidelines, the California HMO Quality Management Coalition monitored access by HMO members to six different types of health services across provider groups. Results highlight regional differences and point to some significantly poorer scores in the urgent visits and specialty referrals. Design considerations are discussed and suggestions are made for follow-up quality improvement.
CalOPTIMA, Santa Ana, CA, USA.
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R
Billimoria
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J
de Traversay
D000704:Analysis of Variance; D002140:California; D017408:Guidelines as Topic; D006279:Health Maintenance Organizations / Q000592:standards / Q000706:statistics & numerical data*; D006297:Health Services Accessibility / Q000592:standards / Q000706:statistics & numerical data*; D017063:Outcome Assessment, Health Care; D012017:Referral and Consultation; D017748:Time Management; D014850:Waiting Lists