Systems analysis and work redesign to meet patient care objectives.
This article defines a process to reconfigure and streamline patient care services in an acute care hospital. Multidisciplinary teams use quality improvement methods and team process to challenge and redefine current work activity in order to achieve financial savings and service improvements.
Cecchettini
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MultiCare Medical Center, Tacoma, WA.
D006754:Hospital Restructuring; D015285:Hospital-Patient Relations; D006801:Humans; D008332:Management Quality Circles; D010344:Patient Advocacy; D013597:Systems Analysis; D013647:Task Performance and Analysis; D014861:Washington