Need to close a staff skills gap? Here's how one hospital did it.
Nearly one-third of unskilled workers, 29 percent of semiskilled workers , and 11 percent of managerial, professional and technical employees are functionally illiterate in the United States, according to a recent study titled Closing the Literacy Gap in American Business. Employers, including those in the ever-complex health care sector, are just now coming to grips with the problem, which robs the U.S. economy of an estimated $140 billion to $300 billion annually in lost work-force productivity. Here's the story of how one health facility dealt with the problem.
Svehla
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Svehla Consultants Inc., Downers Grove, IL.
Crosier
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D000293:Adolescent; D002321:Career Choice; D003159:Community-Institutional Relations; D004219:District of Columbia; D004522:Educational Status; D006801:Humans; D007318:Inservice Training / Q000379:methods*; D007397:Internship, Nonmedical / Q000458:organization & administration; D010564:Personnel, Hospital / Q000193:education*; D016730:Program Development / Q000379:methods; D011932:Reading; D012574:Schools; D014956:Writing