Fostering staff ownership of cardiovascular program improvement. Part one: Standardizing care.
This is the first of a two-part series discussing the role that hospital staff play in improving a heart program's ability to compete in the changing heart-services market. It examines the need to provide staff with information about larger, external changes so that there is a basis for understanding why change must occur within the program. Specifically, this first part addresses the role that staff can play in a key competitive strategy: standardization of care. Part Two will outline the importance of providing staff with information and feedback on the impact of their efforts to manage costs and quality.
Aspen Healthcare Metrics, Inc. Denver, CO, USA.
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McGinnity
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D016507:Cardiology Service, Hospital / Q000458:organization & administration / Q000592:standards*; D002985:Clinical Protocols; D004465:Economic Competition; D009042:Motivation; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration; D010067:Ownership; D010934:Planning Techniques; D013192:Staff Development / Q000379:methods*; D014481:United States