Expanding the "Q" (quality) word.
It is time to move from quality individually defined--"excellence in clinical practice"--to quality socially defined--"excellence in clinical practice combined with accessibility, affordability, positive clinical outcomes and patient satisfaction." Only through such a systemic, matrix approach to quality can the mental health industry meet the needs of the patient population.
CMG Health, Owings Mills, MD.
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Shusterman
D003362:Cost-Benefit Analysis / Q000592:standards; D006297:Health Services Accessibility / Q000592:standards; D008605:Mental Health Services / Q000592:standards*; D017060:Patient Satisfaction; D011050:Policy Making; D011785:Quality Assurance, Health Care / Q000592:standards*; D012945:Social Values; D014481:United States