The role of CQI in the strategic planning process.
This article describes the strategic planning process used to define the health care needs of a region and to prepare Henry Ford Health System (HFHS) to meet the needs of the 21st century. It presents key applications of continuous quality improvement in the development and implementation of the strategic plans for HFHS; explains how HFHS adapted the Deming/Shewhart cycle of continuous improvement for the purpose of improving its planning process; and delineates how the strategic planning, financial planning, and quality planning processes have been integrated.
Henry Ford Health System, Detroit, MI.
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VK
Sahney
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Warden
D006752:Hospital Planning / Q000458:organization & administration* / Q000592:standards; D008824:Michigan; D017146:Models, Organizational; D009096:Multi-Institutional Systems / Q000458:organization & administration / Q000592:standards*; D009937:Organizational Objectives; D016134:Organizational Policy; D010934:Planning Techniques; D012040:Regional Health Planning / Q000458:organization & administration / Q000592:standards; D017749:Total Quality Management / Q000458:organization & administration*