The Malcolm Baldrige National Quality Award concept: could it help stimulate or accelerate health care quality improvement?
The United States has a major weapon in the battle to improve competitiveness: The Malcolm Baldrige National Quality Award Program. An increasingly asked question in industrial and health care sectors is whether there should be a Baldrige Award in health care. In the business community, the Baldrige Award has been a catalyst for cooperative development of quality criteria, assessment mechanisms, and continuous learning, greatly accelerating the pace of information sharing.
Hertz
H S
HS
National Institute of Standards and Technology, Gaithersburg, MD.
Reimann
C W
CW
Bostwick
M C
MC
D001363:Awards and Prizes; D003153:Community Health Services / Q000191:economics / Q000592:standards*; D003258:Consumer Behavior; D003362:Cost-Benefit Analysis; D006801:Humans; D007857:Leadership; D008331:Management Information Systems / Q000191:economics / Q000592:standards; D017063:Outcome Assessment, Health Care; D011787:Quality of Health Care / Q000191:economics / Q000592:standards*; D014481:United States