The working alliance and consumer case management.
The Working Alliance Inventory was used to measure the strength of the therapeutic relationship between seriously mentally disabled case management clients and their case managers in a randomized trial of consumer-provided case management services. It was found that while there was no difference in the strength of the alliance between the consumer and nonconsumer teams of case managers, there were positive relationships between alliance and some outcomes, including quality of life, symptomatology, attitudes toward medication compliance, and satisfaction with mental health treatment.
School of Social Work, University of Pennsylvania, Philadelphia 19104, USA.
P
P
Solomon
J
J
Draine
M A
MA
Delaney
D001242:Assertiveness; D003156:Community Mental Health Services / Q000592:standards; D003256:Community Participation / Q000379:methods / Q000706:statistics & numerical data*; D003625:Data Collection; D003710:Demography; D006801:Humans; D007398:Interpersonal Relations; D001523:Mental Disorders / Q000628:therapy; D017146:Models, Organizational; D017063:Outcome Assessment, Health Care / Q000706:statistics & numerical data*; D010347:Patient Care Planning / Q000458:organization & administration* / Q000592:standards; D010561:Personnel Staffing and Scheduling / Q000458:organization & administration; D011369:Professional-Patient Relations; D012044:Regression Analysis; D014481:United States; D000078329:Workforce