Rethinking revenue collection at military MTFs (medical treatment facilities).
Military medical treatment facilities (MTFs) throughout the nation have felt the impact of the dramatic transition from traditional fee-for-service health insurance coverage to managed care programs. Some facilities have had to struggle to survive. Yet one facility, the Naval Medical Center-San Diego, San Diego, California, nearly doubled its revenue collections in spite of a reduction in billable claims, reduced staff, and a substantial increase in non-billable policies.
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Naval Medical Center-San Diego, CA, USA.
D002140:California; D003142:Communication; D004649:Employee Incentive Plans; D006772:Hospitals, Military / Q000191:economics*; D007182:Income; D007318:Inservice Training; D010350:Patient Credit and Collection / Q000379:methods*