Quality is...never having to say that the laundry is shut!
D003132:Commerce / Q000592:standards*; D003258:Consumer Behavior; D008332:Management Quality Circles / Q000458:organization & administration; D009935:Organizational Affiliation; D009936:Organizational Innovation; D016730:Program Development / Q000379:methods; D017749:Total Quality Management / Q000458:organization & administration*; D014195:Travel; D006113:United Kingdom