The clinical laboratory of the future: re-engineering laboratory services.
Re-engineering of the process to deliver laboratory services to patients is essential to meet the pressures for patient-focussed care and cost control. Re-engineering requires that laboratory staff abandon their current thinking and assumptions about organization, roles, procedures, skills and tools to focus on a totally new way of delivering value to the patient. The rewards are high for the organization. The risks must be managed by following a proven approach. The opportunities for personal development are exciting.
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Page Process Solutions (PPS), Toronto, ON.
Woodcock
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D003258:Consumer Behavior; D017598:Efficiency, Organizational; D007755:Laboratories, Hospital / Q000458:organization & administration; D007857:Leadership; D009936:Organizational Innovation; D010934:Planning Techniques; D011357:Product Line Management; D011590:Psychology, Industrial; D013647:Task Performance and Analysis; D000078329:Workforce