Signposts, icons and change: inside the clockwork of an NHS trust with investors in people and BS 5750.
Discusses the need for cultural change in the NHS and the need to nurture a performing organization that uses outcome measures to improve service delivery. Considers Investors in People and BS 5750 as two iconographic signposts that could help to achieve successful change by introducing targets and incentives that involve staff and patients.
Brighton Health Care NHS Trust.
J
J
Spiers
D015279:Organizational Culture; D009936:Organizational Innovation; D010559:Personnel Management; D013192:Staff Development; D013222:State Medicine / Q000458:organization & administration* / Q000592:standards; D006113:United Kingdom