Costing and competition.
Working for patients established a new system of contracts between providers and purchasers of healthcare, with prices based on full costs, avoiding cross-subsidization. The new regime necessitates greatly improved costing systems, to improve the efficiency of service provision by creating price competition between providers. Ken Bates and Stan Brignall argue that non-price competition also occurs, with providers 'differentiating' on quality of service/product, flexibility or innovation.
Bates
K
K
Warwick University Business School.
Brignall
S
S
D004465:Economic Competition; D017598:Efficiency, Organizational / Q000191:economics*; D005246:Feedback; D017048:Health Care Costs; D015285:Hospital-Patient Relations; D007221:Industry; D008330:Management Audit; D009936:Organizational Innovation; D011357:Product Line Management / Q000191:economics; D013222:State Medicine / Q000191:economics*; D006113:United Kingdom