Measuring effectiveness: is NHS Personnel getting it right?
The material presented in this article is the result of a study undertaken at the request of NHS Personnel on behalf of the Department of Health. The central aim was to develop and validate a qualitative measure of personnel management effectiveness, which would be useful and easy to use for those working at regional and unit level.
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Birkbeck College, London.
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D000288:Administrative Personnel / Q000592:standards / Q000706:statistics & numerical data; D003659:Decision Making, Organizational; D004526:Efficiency; D007398:Interpersonal Relations; D008330:Management Audit / Q000706:statistics & numerical data*; D009937:Organizational Objectives; D016134:Organizational Policy; D010559:Personnel Management / Q000592:standards*; D013222:State Medicine / Q000458:organization & administration; D011795:Surveys and Questionnaires; D006113:United Kingdom