Driving fear from the healthcare setting.
Even the most well-intentioned healthcare managers will encounter roadblocks to successful implementation of continuous quality improvement as long as fear remains pervasive in the workplace. This article discusses the roots of fear, explains how fear impedes improvement efforts, and describes methods to identify and eradicate fear.
Benson
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Jesse Holman Jones Hospital, Springfield, TN.
D001291:Attitude of Health Personnel; D005239:Fear; D006801:Humans; D007400:Interprofessional Relations; D009936:Organizational Innovation; D010557:Personnel Administration, Hospital / Q000379:methods*; D010564:Personnel, Hospital / Q000523:psychology*; D010934:Planning Techniques; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D014481:United States