Stepping toward quality service. Employee recognition program boosts patient satisfaction. Bristol Hospital.
D003237:Connecticut; D004649:Employee Incentive Plans / Q000458:organization & administration*; D005568:Forms and Records Control; D006744:Hospital Bed Capacity, 100 to 299; D015279:Organizational Culture; D017060:Patient Satisfaction; D010557:Personnel Administration, Hospital / Q000379:methods*; D011785:Quality Assurance, Health Care / Q000458:organization & administration*