Restructuring a hospital's housekeeping department to improve performance.
The goal to decrease cost while improving efficiency and quality of service is a driving force in healthcare today. By redesigning and reassigning work, Poudre Valley Hospital was able to achieve this goal. This article describes the process of restructuring a central housekeeping department into patient care areas, the redistribution of work, and the outcomes that were achieved.
Poudre Valley Hospital, Fort Collins, CO.
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Mitchell
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Gesick
D002497:Centralized Hospital Services; D003120:Colorado; D017598:Efficiency, Organizational; D006754:Hospital Restructuring / Q000379:methods*; D006797:Housekeeping, Hospital / Q000458:organization & administration* / Q000592:standards; D015274:Interdepartmental Relations; D017146:Models, Organizational; D009937:Organizational Objectives; D010561:Personnel Staffing and Scheduling; D010934:Planning Techniques; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D013647:Task Performance and Analysis