Converging implementation strategies in commercial TQM initiatives: implications for the NHS.
Joss
R
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Centre for Public Policy and Practice, Brunel University, London, UK.
D006302:Health Services Research / Q000379:methods; D007221:Industry / Q000458:organization & administration / Q000592:standards*; D010934:Planning Techniques; D017064:Process Assessment, Health Care; D013222:State Medicine / Q000458:organization & administration / Q000592:standards*; D017749:Total Quality Management / Q000458:organization & administration*; D006113:United Kingdom