Break-it thinking--the key to quality management for health care institutions.
Thinking outside the mold is the key to creating a truly high quality health care delivery system, states author Andrew J. Kasarda, Ph.D., of Quantum Technologies International. He takes a look at Deming's 14 points of total quality management and offers his own version of how to deal with change.
Quantum Technologies International, Bethlehem, PA 18018, USA.
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D017408:Guidelines as Topic; D007318:Inservice Training; D007857:Leadership; D015279:Organizational Culture; D009936:Organizational Innovation; D010564:Personnel, Hospital; D010934:Planning Techniques; D011787:Quality of Health Care; D017749:Total Quality Management / Q000592:standards*; D014481:United States