Managing the quality of managed care delivery systems.
We have developed a quantitative "score card" for measuring the quality of 130 managed care organizations. This tool is currently being used in California as part of a large scale CQI process. When quality data are compared to cost data, we observe a negative correlation between cost and quality, consistent with the industrial model that better quality and lower cost can go hand in hand.
Harris
J M
JM
CaliforniaCare Health Plans, Woodland Hills, CA.
D000553:Ambulatory Care / Q000592:standards; D002140:California; D007255:Information Services; D008329:Managed Care Programs / Q000592:standards*; D008485:Medical Audit / Q000379:methods*; D011787:Quality of Health Care / Q000706:statistics & numerical data*