Involving users in health care.
The publication of Caring for People, The NHS and Community Care Act 1990, and The Patient's Charter, placed involving users at the forefront of discussions concerning the future organisation and management of health and social care services. Ray Higgins describes the evaluation of an advocacy project and the challenges for managers it presented.
Higgins
R
R
Nuffield Institute for Health.
D015285:Hospital-Patient Relations; D006778:Hospitals, Psychiatric / Q000458:organization & administration*; D009738:Nursing Service, Hospital; D010344:Patient Advocacy; D015397:Program Evaluation; D011787:Quality of Health Care / Q000592:standards; D012948:Social Work Department, Hospital; D013222:State Medicine / Q000592:standards; D006113:United Kingdom