Monitoring and improving receivables with TQM.
Total Quality Management (TQM) processes have been effectively implemented in manufacturing, revolutionizing the automotive, electronic, and semiconductor industries. The application of TQM processes in healthcare providers' patient financial services departments can help these departments to improve collections, decrease bad debt write-offs, achieve cost savings, and increase overall efficiency.
Beil
D
D
Solutions, Inc., Honolulu, HI.
Duquette
J
J
D000067:Accounts Payable and Receivable; D005377:Financial Management, Hospital / Q000379:methods / Q000592:standards*; D006254:Hawaii; D009096:Multi-Institutional Systems; D010350:Patient Credit and Collection / Q000592:standards*; D017749:Total Quality Management / Q000458:organization & administration*