Using quality service analysts to streamline record reviews.
By using registered nurse quality service analysts (RN-QSAs), the United States Air Force Medical Center in Wiesbaden, Germany, which closed in 1993, reduced physician reviews of medical records in 1991-1992 to only the records that did not meet the preestablished screening criteria. The authors relate how the screening of records by RN-QSAs increased the number of records reviewed, reduced the number of people reviewing records, established the quality services department as a repository of patient care information, and markedly improved the quantity, quality, and reproducibility of patient care reviews.
Fogg
J T
JT
Eglin Air Force Base, FL.
Ferguson
E W
EW
D003211:Concurrent Review / Q000592:standards*; D005858:Germany; D006772:Hospitals, Military / Q000458:organization & administration / Q000592:standards*; D009741:Nursing Staff, Hospital / Q000706:statistics & numerical data*; D010934:Planning Techniques; D015397:Program Evaluation; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D013996:Time and Motion Studies; D014481:United States / Q000208:ethnology