The appointment-keeping habits of managed care patients.
Among the controversies surrounding the provision of health care in a managed care environment is the belief that patients, because they have no particular allegiance to a single physician, are more casual in regard to their keeping appointments. To test this proposition, the authors conducted a study at a California independent practice association, comparing the habits of managed care patients with those of other types of patients. The findings, although based on a limited sample, suggest that managed care patients do indeed have a greater tendency to be appointment no-shows.
Lilja
J
J
University of Pittsburgh School of Medicine.
D001071:Appointments and Schedules; D002140:California; D003625:Data Collection; D006279:Health Maintenance Organizations / Q000706:statistics & numerical data; D006302:Health Services Research; D007193:Independent Practice Associations / Q000706:statistics & numerical data; D016015:Logistic Models; D008329:Managed Care Programs / Q000706:statistics & numerical data*; D010349:Patient Compliance