Empowered to do what? Why?
This article reviews an approach to leverage business process reengineering and employee empowerment for not only cycle time and cost reduction opportunities, but also a more exciting and expanded role for the employee. It promotes the reduction of simple, routine tasks, and refocusing the improved skill level of today's employees on higher value adding activities.
Slonina
J
J
Texas Instruments, Inc., Attleboro, MA, USA.
D003659:Decision Making, Organizational; D004651:Employment; D006801:Humans; D007588:Job Satisfaction; D008421:Materials Management, Hospital; D009936:Organizational Innovation; D011209:Power, Psychological; D013647:Task Performance and Analysis; D014481:United States