Quality planning for mental health.
This article describes quality improvement theory and its application in planning a major clinical initiative. The experience of the Harvard Community Health Plan in redesigning its mental health program is used to describe how theory can be translated into practice. A formal process is involved which relies heavily on the use of data in designing the program as well as evaluating its success.
Ludden
J M
JM
Harvard Community Health Plan, Brookline, MA 02146.
Mandell
L J
LJ
D008329:Managed Care Programs / Q000458:organization & administration / Q000592:standards*; D008404:Massachusetts; D008605:Mental Health Services / Q000458:organization & administration / Q000592:standards*; D009937:Organizational Objectives; D010934:Planning Techniques; D016730:Program Development / Q000379:methods; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D014495:Universities