Enhancing hospital cash flow through improved medical records processing.
This article reviews a team-based effort to improve the performance of a key business process at Christ Hospital in Cincinnati. The quality improvement team reduced the time required to complete medical records following patient discharge. This effort had a major impact on the hospital's cash flow.
Hopkins
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Christ Hospital, Cincinnati.
Doggett
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D000067:Accounts Payable and Receivable; D003625:Data Collection; D005377:Financial Management, Hospital / Q000379:methods*; D005568:Forms and Records Control; D006746:Hospital Bed Capacity, 500 and over; D008330:Management Audit; D008332:Management Quality Circles / Q000458:organization & administration; D008499:Medical Records / Q000145:classification* / Q000592:standards; D008500:Medical Records Department, Hospital / Q000191:economics / Q000592:standards*; D009820:Ohio; D011340:Problem Solving; D016730:Program Development / Q000379:methods; D012107:Research Design; D017749:Total Quality Management / Q000191:economics*