The benefits of business process mapping.
We believe that you should view an organization as an integrated organism. Treating parts of this organism without first understanding the whole and how the parts interrelate leads to suboptimal solutions. "Reinventing" an organization requires fresh, objective, new insights. We believe Business Process Analysis and its associated "mapping" is a superior approach to corporate improvements because of: 1. Its emphasis on business processes. 2. Its organization-wide approach. 3. The discipline of requiring process definitions and building the matrices (mapping) required. 4. The involvement of all decision makers. 5. Its usefulness in so many vital areas of management. We know that, given proper top management support and a proper implementation, valid and acceptable improvements will result.
Hilton
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Systems Planning Institute, Atlanta, GA.
D003659:Decision Making, Organizational; D017598:Efficiency, Organizational; D007256:Information Systems; D015274:Interdepartmental Relations; D009874:Operations Research; D010934:Planning Techniques; D011872:Radiology Department, Hospital / Q000458:organization & administration; D013597:Systems Analysis; D014481:United States