The patient satisfaction process: moving toward a comprehensive model.
College of Medicine, Ohio State University, Columbus 43210.
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Strasser
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Aharony
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Greenberger
D001519:Behavior; D005246:Feedback; D007722:Health Knowledge, Attitudes, Practice; D006302:Health Services Research; D006801:Humans; D007600:Judgment; D008960:Models, Psychological; D017060:Patient Satisfaction; D011787:Quality of Health Care; D014481:United States