Success through organisational audit.
In the April issue of Health Services Management, Tessa Brooks discussed the appropriateness of total quality management to the NHS. Here she describes a means of assessing and monitoring an organisation's ability to deliver quality services: organisational audit.
Brooks
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King's Fund Center.
D000068:Accreditation / Q000458:organization & administration; D006739:Hospital Administration / Q000592:standards*; D008330:Management Audit / Q000592:standards*; D016730:Program Development / Q000379:methods; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D013222:State Medicine / Q000592:standards; D006113:United Kingdom