Using a call-processing system to increase productivity.
Armstrong
L A
LA
University Hospitals, Cleveland, OH.
Gladish
M D
MD
D003955:Diagnostic Tests, Routine / Q000592:standards; D017598:Efficiency, Organizational; D005568:Forms and Records Control; D006747:Hospital Communication Systems; D007755:Laboratories, Hospital / Q000458:organization & administration*; D009820:Ohio; D010934:Planning Techniques; D011785:Quality Assurance, Health Care / Q000458:organization & administration; D014218:Triage / Q000458:organization & administration*; D014831:Voice