Evaluation of an intervention for staff in a long-term care facility using a retrospective pretest design.
It has been previously established that human service workers often suffer from emotional exhaustion, which has been conceptualized by Maslach and Jackson as burnout. Burnout may be a particularly great risk in workers providing long-term geriatric care. The current study evaluated the effects of a series of three 3-hour sessions designed to address team building, communication skills, self-esteem, and stress management on a random sample of 51 of the 188 long-term care staff who participated. Using a retrospective pretest design, a statistically significant improvement from "then" to "today" was found for the three components of burnout: Depersonalization, Emotional Exhaustion, and Personal Accomplishment. Responses to an open-ended question about workshop effects corroborated the quantitative data, and effects noted were highly related to the defined objectives of the workshops.
Hyman
R B
RB
Albert Einstein College of Medicine.
D000328:Adult; D001291:Attitude of Health Personnel; D002055:Burnout, Professional / Q000517:prevention & control* / Q000523:psychology; D003625:Data Collection; D005260:Female; D006282:Health Personnel / Q000523:psychology*; D006801:Humans; D008875:Middle Aged; D015999:Multivariate Analysis; D015397:Program Evaluation / Q000706:statistics & numerical data; D012112:Residential Facilities; D014481:United States; D000078329:Workforce