Total quality management: defining a process for quality improvement.
An effective total quality management system is the outcome of a well-defined process for QI. The Toledo Hospital seven-step QI process provides a systematized, databased approach to problem solving. The process has been shown to work for all types of QI teams throughout the hospital.
Toledo Hospital, OH.
J C
JC
Klepcyk
D006739:Hospital Administration / Q000458:organization & administration / Q000592:standards*; D006746:Hospital Bed Capacity, 500 and over; D007324:Institutional Management Teams; D015274:Interdepartmental Relations; D008332:Management Quality Circles; D009820:Ohio; D011340:Problem Solving; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D012107:Research Design