Applying the Australian Quality Awards criteria to a clinical chemistry department.
National quality award schemes can provide a detailed self-assessment process enabling an organization to assess its current position and to highlight opportunities for further improvement along the road to implementing best practice. This article describes how the Australian Quality Awards were used to guide the intermediate stages of implementation and to integrate some advanced stages of implementation of total quality management within a clinical chemistry department.
Burnett
L
L
Westmead Hospital.
D001315:Australia; D001363:Awards and Prizes; D002624:Chemistry, Clinical / Q000458:organization & administration / Q000592:standards*; D002984:Clinical Laboratory Information Systems / Q000592:standards; D006746:Hospital Bed Capacity, 500 and over; D006801:Humans; D007755:Laboratories, Hospital / Q000458:organization & administration / Q000592:standards*; D007857:Leadership; D009517:New South Wales; D010934:Planning Techniques; D013647:Task Performance and Analysis; D017749:Total Quality Management / Q000458:organization & administration / Q000592:standards*