What makes for successful TQM in the NHS?
A three-year evaluation of total quality management (TQM) at NHS demonstration sites shows there are clear factors which predict successful implementation of TQM. The intention is to raise awareness at both TQM and non-TQM sites of the need to have a structured, pre-planned approach to TQM, based on a thorough understanding of alternative approaches.
IRM International.
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D003362:Cost-Benefit Analysis; D003625:Data Collection; D006302:Health Services Research; D007221:Industry / Q000592:standards; D010819:Physician's Role; D010865:Pilot Projects; D010934:Planning Techniques; D015397:Program Evaluation; D013222:State Medicine / Q000458:organization & administration / Q000592:standards*; D017749:Total Quality Management / Q000458:organization & administration*; D006113:United Kingdom