Assessing organizational performance.
To achieve unprecedented levels of performance, health care organizations may have to redesign the process by which they generate performance-related information and redefine the content of the information itself. In this article, we suggest several principles for accomplishing these objectives.
Luttman
R J
RJ
Brigham and Women's Hospital, Boston, MA.
Siren
P B
PB
Laffel
G L
GL
D001900:Boston; D003628:Database Management Systems; D017598:Efficiency, Organizational; D005260:Female; D005568:Forms and Records Control; D006751:Hospital Information Systems / Q000191:economics / Q000458:organization & administration* / Q000592:standards; D006784:Hospitals, Teaching; D006801:Humans; D008330:Management Audit / Q000592:standards*; D010934:Planning Techniques; D011785:Quality Assurance, Health Care / Q000191:economics / Q000458:organization & administration / Q000592:standards*; D014481:United States