Tips for effective telephone triage.
With the tight schedules imposed by managed care, physicians find themselves providing more initial care over the phone. These pointers will help your office staff take over the chore of determining which patients need to see you and which don't.
Watson
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D017408:Guidelines as Topic; D008329:Managed Care Programs / Q000706:statistics & numerical data*; D010934:Planning Techniques; D013689:Telephone / Q000706:statistics & numerical data*; D014218:Triage; D014481:United States