Hospital middle management experience and peer interpersonal conflict.
Each manager brings a unique decision style to the problem-solving process. This decision style may be quite different from the decision style of other managers and a potential source of interpersonal conflict. A study was undertaken to determine which decision styles were potential sources of interpersonal conflict for hospital middle managers and to determine whether years of management experience had any bearing on the sources of conflict. Study results reported interpersonal conflict with decision styles that were impersonal, logical, and factual. Results were consistent regardless of years of management experience.
Lynch
J J
JJ
Health Information Administration Program, University of Wisconsin-Milwaukee.
D003220:Conflict, Psychological; D003659:Decision Making, Organizational; D006740:Hospital Administrators / Q000523:psychology* / Q000706:statistics & numerical data; D006801:Humans; D007398:Interpersonal Relations; D015146:Midwestern United States; D011340:Problem Solving; D011361:Professional Competence