Laboratory automation: a model.
Today's health care providers are keenly aware of the need to do "better with less" in an environment of shrinking resources. This article describes a process for automating laboratory services that is based on expertise, safety, productivity, and a set of guiding principles. The process used to create this model, which integrates people with the flow of information and materials, can be used to re-engineer any knowledge-based process.
Middleton
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MDS Laboratories.
Mountain
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Kemp
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D002170:Canada; D002984:Clinical Laboratory Information Systems / Q000458:organization & administration*; D003199:Computer Systems; D009936:Organizational Innovation; D012984:Software; D013597:Systems Analysis