Home care agencies & the physician customer: effective communication.
As health care moves to the outpatient setting, home care providers are in a critical position to influence physician practice patterns. An effective communication plan that facilitates the exchange of information between the home care provider and its physician customers will bridge the customer service gap and strengthen the relationship between the physician and the provider.
Sampson
E M
EM
Visiting Nurse Association of Chicago.
D003142:Communication; D003152:Community Health Nursing / Q000458:organization & administration*; D003258:Consumer Behavior; D005568:Forms and Records Control; D018574:Home Care Agencies / Q000458:organization & administration* / Q000592:standards; D008389:Marketing of Health Services; D010820:Physicians; D012017:Referral and Consultation; D014481:United States