HMOs outscore both PPOs, traditional indemnity plans in degree of customer satisfaction.
A higher percentage of participants in health maintenance organizations say they are satisfied with their health plans than are those who have traditional indemnity plans or are enrolled in preferred provider organizations. The results, derived from a new study of consumer satisfaction, also show that 85% of Americans who have health insurance coverage say they are satisfied with those plans.
Jensen
J
J
D000367:Age Factors; D003625:Data Collection; D005843:Geography; D006279:Health Maintenance Organizations / Q000592:standards* / Q000706:statistics & numerical data; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011243:Preferred Provider Organizations / Q000592:standards* / Q000706:statistics & numerical data; D014481:United States