Customer-focused scheduling for outpatient services.
Kumar
A P
AP
Ernst & Young, Cincinnati, OH.
Greene
M E
ME
D000555:Ambulatory Care Information Systems; D001071:Appointments and Schedules; D003258:Consumer Behavior; D005260:Female; D006801:Humans; D008327:Mammography; D009820:Ohio; D010044:Outpatient Clinics, Hospital / Q000458:organization & administration*; D010934:Planning Techniques; D017749:Total Quality Management / Q000458:organization & administration