Is the customer always right?
L J
LJ
Weber
M G
MG
Bissell
D003258:Consumer Behavior; D003657:Decision Making; D004995:Ethics, Professional; D006801:Humans; D007398:Interpersonal Relations; D007755:Laboratories, Hospital / Q000458:organization & administration / Q000592:standards*; D011361:Professional Competence; D011787:Quality of Health Care; D014481:United States