Security + service = total quality management.
Pennsylvania Hospital, Philadelphia.
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Jones
D003258:Consumer Behavior; D017408:Guidelines as Topic; D006748:Hospital Departments / Q000592:standards*; D007318:Inservice Training / Q000592:standards; D009937:Organizational Objectives; D017751:Safety Management / Q000592:standards; D012637:Security Measures / Q000592:standards*; D017749:Total Quality Management / Q000458:organization & administration*; D014481:United States