Patient-focused care: key principles to restructuring.
Patient-focused care (PFC) is a unique patient care delivery model that is becoming more popular in today's hospitals. Bishop Clarkson Memorial Hospital in Omaha, Nebraska, was one of the first hospitals to implement PFC. Clarkson used four principles to guide its pilot unit implementation--grouping similar patient populations, moving services closer to the patient, broadening staff skills, and simplifying processes. The four principles and their implementation are described; preliminary results are reported.
Bishop Clarkson Memorial Hospital, Omaha, NE 68105.
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Moffitt
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Daly
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Tracey
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Galloway
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Tinstman
D001291:Attitude of Health Personnel; D005069:Evaluation Studies as Topic; D017408:Guidelines as Topic; D006745:Hospital Bed Capacity, 300 to 499; D017721:Hospital Costs / Q000706:statistics & numerical data; D006754:Hospital Restructuring / Q000379:methods*; D015285:Hospital-Patient Relations; D008505:Medical Staff, Hospital / Q000523:psychology; D017146:Models, Organizational; D009329:Nebraska; D010344:Patient Advocacy / Q000592:standards*; D017060:Patient Satisfaction / Q000706:statistics & numerical data; D010865:Pilot Projects; D016730:Program Development / Q000379:methods; D011787:Quality of Health Care