Quality & access in the managed behavioral healthcare industry.
Building on a study of the costs of behavioral healthcare under managed care first released in the March/April, 1994 issue of this journal, the American Managed Behavioral Healthcare Association has now turned its attention to two other fundamental issues in healthcare reform: access and quality. The following study presents data indicating how managed behavioral healthcare plans assure quality and access in such areas as response time, accreditation, provider credentialing, patient satisfaction and outcomes measurement.
Marques
C
C
Green Spring Health Services, Inc., USA.
Geraty
R
R
Harbin
H
H
Hoover
K
K
Theis
J
J
D003266:Continuity of Patient Care; D017046:Cost Savings; D003406:Credentialing; D003625:Data Collection; D006264:Health Benefit Plans, Employee; D006297:Health Services Accessibility / Q000706:statistics & numerical data*; D008329:Managed Care Programs / Q000191:economics / Q000592:standards*; D008605:Mental Health Services / Q000191:economics / Q000592:standards*; D017063:Outcome Assessment, Health Care; D017060:Patient Satisfaction; D011320:Primary Health Care; D011785:Quality Assurance, Health Care; D011787:Quality of Health Care / Q000706:statistics & numerical data*; D014481:United States