Quality improvement: achieving excellence in customer service.
North Carolina Baptist Hospitals, Winston-Salem.
S J
SJ
Huebner
D003258:Consumer Behavior; D006746:Hospital Bed Capacity, 500 and over; D006784:Hospitals, Teaching / Q000592:standards; D008421:Materials Management, Hospital / Q000592:standards*; D009657:North Carolina; D016730:Program Development / Q000379:methods; D011786:Quality Control