Making total quality a clinical priority.
Outlines the introduction of total quality systems into all clinical services within a community-based NHS Trust in the West Midlands. Provides practical details of each aspect of the quality-planning process. Shows the commitment of clinicians to "managing quality improvement".
Koch
H
H
Koch Consultancy Services, Cheltenham, UK.
Davies
J
J
D003153:Community Health Services / Q000458:organization & administration / Q000592:standards*; D017598:Efficiency, Organizational; D005568:Forms and Records Control; D006292:Health Priorities; D006779:Hospitals, Public / Q000592:standards*; D017146:Models, Organizational; D009788:Occupational Therapy / Q000458:organization & administration / Q000592:standards; D015279:Organizational Culture; D017060:Patient Satisfaction; D013222:State Medicine / Q000592:standards; D017749:Total Quality Management / Q000379:methods*; D006113:United Kingdom