The crisis plan. Nearly every hospital has one; not all are ready to follow it.
It is not enough that a healthcare facility have a "crisis plan" somewhere in its file cabinets. Indeed, unless the facility's executives have made thorough preparations for putting it into action, their plan could make a crisis even worse. Shortcomings commonly found in crisis plans include: Failing to make sure that the people designated to implement the plan are actually present when a crisis occurs Having a crisis team that is too large and unwieldy to be effective in a real crisis Forgetting that, while the crisis team acts, others must keep normal operations running Failing to designate a single, trained spokesperson to deal with the media Being unprepared for a long siege-the crisis that goes on for hours, days, or even weeks Forgetting during a crisis to inform, not only the general public, but also one's own staff, patients, and others Failing to have an understanding with staff and their unions that, in a crisis, some persons may be expected to perform duties other than their normal ones
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D018672:Community Health Planning / Q000458:organization & administration; D004189:Disaster Planning / Q000458:organization & administration*; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006752:Hospital Planning / Q000458:organization & administration*; D010348:Patient Care Team / Q000458:organization & administration; D014481:United States