Rational people and why they do irrational things: the theory of psychological reversals.
The theory of psychological reversals developed by Michael Apter, a British psychologist, is used to explain behavior and motivation in employees. The article explains that such behaviors are neither haphazard nor necessarily undesirable. Reversal theory provides a structured way of analyzing employee behaviors through the use of four pairs of exclusive, opposite states. An employee may reverse back and forth between these states.
Colmery-O'Neil VA Medical Center, Topeka, KS, USA.
W L
WL
Hall
D001291:Attitude of Health Personnel; D001519:Behavior; D006282:Health Personnel / Q000145:classification / Q000523:psychology*; D006801:Humans; D007588:Job Satisfaction; D009042:Motivation; D010558:Personnel Loyalty; D010559:Personnel Management / Q000592:standards; D011582:Psychological Theory; D017749:Total Quality Management; D014481:United States