Comprehensive case management: implications for program managers.
Management of comprehensive case management programs could be improved with an understanding of work issues facing case managers. Interviews with case managers from health departments revealed these issues to be types of client, case manager, program, and community problems in doing the work of case management, as well as solutions and perceptions about case management. Implications for having and managing case management programs are organized and discussed using a Model of Comprehensive Case Management.
Issel
L M
LM
University of Texas, School of Nursing, Austin, USA.
D000488:Allied Health Personnel / Q000523:psychology; D001291:Attitude of Health Personnel; D019090:Case Management / Q000458:organization & administration*; D003144:Communication Barriers; D003625:Data Collection; D005260:Female; D006801:Humans; D008484:Medicaid / Q000458:organization & administration; D017146:Models, Organizational; D011295:Prenatal Care / Q000458:organization & administration; D011369:Professional-Patient Relations; D013781:Texas; D014481:United States; D016526:Workload