title: How do risk managers really learn about potential claims?
authors.affiliation: Western Reserve Care System, Youngstown, OH, USA.
authors.forename: W C
authors.initials: WC
authors.lastname: Quinlan
mesh_terms: D019033:Delivery of Health Care, Integrated / Q000331:legislation & jurisprudence*; D006746:Hospital Bed Capacity, 500 and over; D016365:Liability, Legal; D009820:Ohio; D009937:Organizational Objectives; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care; D011787:Quality of Health Care; D012308:Risk Management / Q000331:legislation & jurisprudence*