title: One-stop shopping: the rest of the story.
abstract: The premise of home care one-stop shopping is that one company with an array of services will be more efficient, and therefore, cost-effective, for a managed care organization than several different companies providing services. As home care companies race to become one-stop shops, there are advantages and disadvantages to entering alliances, developing in-house expertise, or acquiring other companies. This article takes a realistic look at one-stop shopping and argues that it may not always be the best way to serve managed care organizations and their patients and should not be the only long-term solution for the home care industry.
authors.affiliation: DependiCare, Chicago, IL, USA.
authors.forename: R
authors.initials: R
authors.lastname: Miller
mesh_terms: D003659:Decision Making, Organizational; D018574:Home Care Agencies / Q000458:organization & administration*; D008329:Managed Care Programs / Q000458:organization & administration*; D014481:United States