HMO makeover. Are managed care's efforts to overhaul its image too little, too late?
The HMO industry is on a mission to repair its battered image. Led by the America Association of Health Plans, the campaign includes patient-centered policy statements and an emphasis on involving doctors in quality programs. Some observers detect signs of improvement, but many industry insiders are wondering if the effort is too little, too late.
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D014487:Centers for Medicare and Medicaid Services, U.S.; D005161:Facility Regulation and Control; D006279:Health Maintenance Organizations / Q000331:legislation & jurisprudence / Q000458:organization & administration / Q000592:standards*; D008402:Mass Media; D009937:Organizational Objectives; D010817:Physician-Patient Relations; D011641:Public Relations; D011785:Quality Assurance, Health Care; D014481:United States