Rehab facility overcomes scarcity of models to make benchmarking pay.
METHODS
Bryn Mawr Rehab, a 141-bed rehabilitation facility in Malvern, PA.


OBJECTIVE
Scarcity of benchmarkable models. The facility wanted to benchmark an integrated caregiving model that melded the disciplines of therapy and nursing into work teams reporting to the same supervisor.


METHODS
It did not find a complete model but did glean valuable information from two facilities that had changed parts of the overall organizational structure.
D017598:Efficiency, Organizational; D006801:Humans; D017146:Models, Organizational; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000592:standards; D015143:Philadelphia; D012047:Rehabilitation Centers / Q000458:organization & administration / Q000592:standards*