Evaluating quality in managed care networks.
If managed care is to succeed, methods for evaluating individual networks are essential. The author outlines crucial areas of the evaluation process, including rights, responsibilities, and ethics; continuum of care; education and communication; network leadership; human resources management; management of information; and performance improvement. Public disclosure of such evaluations is necessary to ensure their efficacy.
O'Leary
D
D
Joint Commission on Accreditation of Healthcare Organizations, Oakwood Terrace, IL 60181, USA.
D019058:Community Networks / Q000592:standards; D003256:Community Participation; D003266:Continuity of Patient Care; D019033:Delivery of Health Care, Integrated / Q000592:standards; D007255:Information Services; D007591:Joint Commission on Accreditation of Healthcare Organizations; D007857:Leadership; D008329:Managed Care Programs / Q000458:organization & administration / Q000592:standards*; D010344:Patient Advocacy; D010353:Patient Education as Topic; D010559:Personnel Management; D011785:Quality Assurance, Health Care / Q000592:standards*; D014481:United States