Report cards: how relevant are they for patients?
Two advocates for providing consumers the information they need to make informed choices among HMOs point out that the data being gathered for purchasers and others steeped in health plan analyses have little meaning for the end user. Foundation for Accountability President David Lansky, Ph.D., and PacifiCare's Vice President of Health Services Sam Ho, M.D., discuss the outcomes information consumers need, the style they need it in and the steps being having taken to ensure they get it.
O'Malley
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D003625:Data Collection; D006264:Health Benefit Plans, Employee / Q000592:standards; D006279:Health Maintenance Organizations / Q000592:standards*; D007255:Information Services; D010344:Patient Advocacy; D010353:Patient Education as Topic; D011787:Quality of Health Care; D014481:United States