title: Smooth operators. Medical call centers are bringing quality of healthcare home.
authors.affiliation: Bolder Heuristics, Boulder, CO, USA.
authors.forename: M S
authors.initials: MS
authors.lastname: Register
authors.forename: J
authors.initials: J
authors.lastname: Bein
authors.forename: G S
authors.initials: GS
authors.lastname: Gordon
mesh_terms: D000488:Allied Health Personnel; D001331:Automation; D003362:Cost-Benefit Analysis; D003376:Counseling; D020000:Decision Support Systems, Clinical; D004630:Emergencies; D015277:Hotlines / Q000191:economics / Q000458:organization & administration*; D009726:Nurses; D011787:Quality of Health Care; D012017:Referral and Consultation; D014218:Triage / Q000191:economics / Q000458:organization & administration*; D014481:United States