title: Business approaches to quality improvement: why they are hard for the NHS to swallow.
authors.affiliation: Centre for the Evaluation of Public Policy and Practice, Faculty of Social Sciences, Brunel University, Uxbridge, Middlesex, UK.
authors.forename: C
authors.initials: C
authors.lastname: Pollitt
mesh_terms: D001291:Attitude of Health Personnel; D003132:Commerce / Q000458:organization & administration / Q000592:standards*; D004282:Documentation / Q000592:standards; D017598:Efficiency, Organizational; D006754:Hospital Restructuring; D006779:Hospitals, Public / Q000458:organization & administration / Q000592:standards; D007324:Institutional Management Teams; D013222:State Medicine / Q000592:standards*; D017749:Total Quality Management / Q000458:organization & administration*; D006113:United Kingdom