title: But who's driving? A quality manager's look at the role of executive staff in creating a quality-driven organisation.
authors.affiliation: Royal Victorian Eye and Ear Hospital, Australia.
authors.forename: C
authors.initials: C
authors.lastname: Balding
mesh_terms: D001315:Australia; D016542:Chief Executive Officers, Hospital; D003659:Decision Making, Organizational; D006801:Humans; D007857:Leadership; D009936:Organizational Innovation; D011785:Quality Assurance, Health Care; D017749:Total Quality Management / Q000458:organization & administration*