Complex, humanitarian emergencies: III. Measures of effectiveness.
Complex humanitarian emergencies lack a mechanism to coordinate, communicate, assess, and evaluate response and outcome for the major participants (United Nations, International Committee of the Red Cross, non-governmental organizations and military forces). Success in these emergencies will depend on the ability to accomplish agreed upon measures of effectiveness (MOEs). A recent civil-military humanitarian exercise demonstrated the ability of participants to develop consensus-driven MOEs. These MOEs combined security measures utilized by the military with humanitarian indicators recognized by relief organizations. Measures of effectiveness have the potential to be a unifying disaster management tool and a partial solution to the communication and coordination problems inherent in these complex emergencies.
Burkle
F M
FM
University of Hawaii, John A. Burns School of Medicine, Honolulu 96826, USA.
McGrady
K A
KA
Newett
S L
SL
Nelson
J J
JJ
Dworken
J T
JT
Lyerly
W H
WH
Natsios
A S
AS
Lillibridge
S R
SR
D004189:Disaster Planning / Q000592:standards*; D004630:Emergencies; D006302:Health Services Research; D006801:Humans; D007391:International Cooperation; D017063:Outcome Assessment, Health Care / Q000458:organization & administration*; D015397:Program Evaluation; D012066:Relief Work / Q000592:standards*