title: Managing managed care: a battle for citizens' hearts and minds.
authors.forename: J S
authors.initials: JS
authors.lastname: Scott
mesh_terms: D003258:Consumer Behavior / Q000331:legislation & jurisprudence; D006265:Health Care Coalitions; D006279:Health Maintenance Organizations / Q000331:legislation & jurisprudence* / Q000592:standards; D010344:Patient Advocacy / Q000331:legislation & jurisprudence; D011057:Politics; D014481:United States