title: How can IDSs integrate conflicting cultures?
abstract: Many integrated delivery systems (IDSs) perform poorly because of cultural differences of their constituents. To reconcile such differences and start to develop one unifying culture, IDSs need to promote a set of cultural values and expectations that support the entire enterprise. Creating a unified, functional culture is a complex process that ranges from identifying the organization's strategic aims and assessing current cultures in light of those aims, to being courageous and consistent in demonstrating the organization's values.
authors.affiliation: Amicus, Practice Building through Human Relations, Inc., Cambridge, MA, USA.
authors.forename: M J
authors.initials: MJ
authors.lastname: Kornacki
authors.forename: J
authors.initials: J
authors.lastname: Silversin
mesh_terms: D019033:Delivery of Health Care, Integrated / Q000458:organization & administration*; D006801:Humans; D007857:Leadership; D015279:Organizational Culture; D009937:Organizational Objectives; D011590:Psychology, Industrial; D014481:United States