Improving service to patients.
Kaiser Permanente is testing an intranet that enables patients to get quicker answers. If all goes well, the project could spread nationally.
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D002140:California; D003195:Computer Communication Networks; D016494:Computer Security; D003219:Confidentiality; D017046:Cost Savings; D006279:Health Maintenance Organizations / Q000458:organization & administration*; D006297:Health Services Accessibility; D006801:Humans; D011369:Professional-Patient Relations; D012984:Software