title: Health care organizations are listening to the newly-found voice of the consumer.
authors.forename: S
authors.initials: S
authors.lastname: Campbell
mesh_terms: D003256:Community Participation / Q000639:trends*; D003195:Computer Communication Networks; D003695:Delivery of Health Care / Q000458:organization & administration*; D019538:Health Care Surveys; D006266:Health Education; D006297:Health Services Accessibility; D007373:Interinstitutional Relations; D017216:Telemedicine; D014481:United States