Social workers' perceptions of their power and service outcomes.
While social workers are becoming increasingly interested in methods of client empowerment, little attention has yet focused on the links between workers' own power and the services they provide to clients. The authors examine the link between workers' perceptions of their power on the job and perceived service outcomes. Bivariate and multivariate analyses were conducted on survey responses from 591 direct practice social workers in Israel. Results indicate that power perceptions are significantly associated with an array of perceived service outcomes. These findings highlight the relevance of self-efficacy and control theory in understanding social workers' efforts toward effective service delivery. Further, they underscore a need to consider more carefully direct practitioners' own power concerns as they increasingly consider empowerment of their clients.
Guterman
N B
NB
School of Social Work, Columbia University, New York, NY 10025, USA.
Bargal
D
D
D002055:Burnout, Professional; D006302:Health Services Research; D017063:Outcome Assessment, Health Care; D010465:Perception; D011209:Power, Psychological; D017009:Professional Autonomy; D011369:Professional-Patient Relations; D012947:Social Work; D014481:United States