title: The role of health care ADR (alternative dispute resolution) in reducing legal fees.
abstract: An increasingly complex health care system undergoing rapid changes is an ideal set-up for frequent conflicts among the numerous participants. While conflict is inevitable, the manner in which it is handled can markedly affect the outcome of the dispute and the future relationship of the parties, as well as the emotional and financial cost of the dispute. This article presents an overview of the principles and processes of alternative dispute resolution (ADR), and describes how these processes are currently being used to resolve health care disputes.
authors.affiliation: Institute for Medical Conflict Management, Tucson, AZ, USA.
authors.forename: D M
authors.initials: DM
authors.lastname: Joseph
mesh_terms: D003220:Conflict, Psychological; D006801:Humans; D008318:Malpractice / Q000331:legislation & jurisprudence*; D017008:Negotiating; D010817:Physician-Patient Relations; D014481:United States