A tool for evaluating the product line approach.
Following through on a promise to employees unconvinced of the value of reorganizing, Henry Ford Wyandotte (Mich.) Hospital built evaluation into the process. The major tool: a questionnaire sent to 120 staff member asking their opinion. The results will be used to determine priorities for continuing improvement.
D003710:Demography; D005069:Evaluation Studies as Topic; D006764:Hospitals, Community / Q000458:organization & administration* / Q000592:standards; D006801:Humans; D007588:Job Satisfaction; D008824:Michigan; D009937:Organizational Objectives; D017060:Patient Satisfaction; D011357:Product Line Management / Q000592:standards*; D015397:Program Evaluation / Q000379:methods*; D011795:Surveys and Questionnaires; D017749:Total Quality Management