title: Challenges for disease management: balancing technology and touch.
authors.forename: C M
authors.initials: CM
authors.lastname: Kozma
mesh_terms: D003142:Communication; D003362:Cost-Benefit Analysis; D019468:Disease Management; D006801:Humans; D008329:Managed Care Programs / Q000592:standards* / Q000639:trends; D010817:Physician-Patient Relations; D019124:Therapeutic Touch; D017749:Total Quality Management; D014481:United States; D014584:User-Computer Interface