title: A new year's revelation: the boss needs training too.
abstract: The managing director of a medical device company has been heard to refer to his manager's efforts to implement a quality system as his quality "sideline." Another device company that lacks a quality system could lose a significant percentage of its turnover because its major clients require their suppliers to operate under a documented quality system. The top executives of too many medical device companies lack the information they need to make informed quality-related decisions. This article will discuss the types of information a top executive needs to make informed decisions concerning the quality status of his/her company.
authors.affiliation: Donawa and Associates Ltd., Rome, Italy.
authors.forename: M E
authors.initials: ME
authors.lastname: Donawa
mesh_terms: D000288:Administrative Personnel / Q000193:education*; D003659:Decision Making, Organizational; D004282:Documentation; D004864:Equipment and Supplies / Q000592:standards* / Q000600:supply & distribution; D005060:Europe; D017408:Guidelines as Topic; D006801:Humans; D007221:Industry / Q000458:organization & administration* / Q000592:standards; D011786:Quality Control