title: How to say no to a managed-care patient.
authors.forename: E E
authors.initials: EE
authors.lastname: Bartlett
mesh_terms: D003142:Communication; D003363:Cost Control; D006301:Health Services Needs and Demand; D006801:Humans; D008329:Managed Care Programs / Q000191:economics* / Q000592:standards; D010342:Patient Acceptance of Health Care; D010817:Physician-Patient Relations; D012017:Referral and Consultation / Q000592:standards*; D014481:United States