title: Patient service tips the scales.
authors.affiliation: Parkside Associates, Inc., Park Ridge, IL, USA.
authors.forename: J H
authors.initials: JH
authors.lastname: Seiberg
mesh_terms: D006801:Humans; D008722:Methods; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care; D011795:Surveys and Questionnaires; D014481:United States