title: The role of the human resources department in hospital reengineering.
abstract: The ¿people part¿ of reengineering is the most difficult to implement or even predict. In this context, active involvement by the Human Resources (HR) Department is a necessity, not an option, for the success of reengineering initiatives. Reengineering requires a changed environment and methods that HR must facilitate; creates extraordinary demands for leadership and communication, which HR is uniquely qualified to support; and represents an extraordinary opportunity for HR to reinvent its own processes and create a sustained competitive advantage for the organization. Exploiting these opportunities will require HR to proactively engage the organization.
authors.affiliation: Overlook Health System, Summit, NJ, USA.
authors.forename: D H
authors.initials: DH
authors.lastname: Freed
mesh_terms: D003142:Communication; D006754:Hospital Restructuring; D006801:Humans; D007857:Leadership; D009936:Organizational Innovation; D010557:Personnel Administration, Hospital / Q000379:methods*; D011590:Psychology, Industrial; D017749:Total Quality Management; D014481:United States; D000078329:Workforce