title: Cross-cultural healthcare challenges: an insight into small American community hospitals.
abstract: The healthcare industry in the United States is faced with many strategic challenges, because of the nation's growing culturally diverse population. Growing cultural diversity now calls for better trained medical staff that is capable of handling language, religious and cultural differences. In the rural communities, where cultural diversity is rapidly becoming a demographic fact, small hospitals with limited resources are especially confronted with medical challenges for which they seem to be least prepared. Based on an exploratory research that includes a study of small town hospitals, this paper provides insights into cross-cultural problems facing healthcare professionals in small communities. The paper highlights also the ways in which hospitals are responding to such challenges.
authors.affiliation: Duke University, Durham, NC, USA.
authors.forename: M P
authors.initials: MP
authors.lastname: Kothari
authors.forename: V
authors.initials: V
authors.lastname: Kothari
mesh_terms: D018864:Cultural Diversity; D005377:Financial Management, Hospital; D006743:Hospital Bed Capacity, under 100; D015285:Hospital-Patient Relations; D006764:Hospitals, Community / Q000706:statistics & numerical data / Q000639:trends*; D006780:Hospitals, Rural / Q000706:statistics & numerical data / Q000639:trends*; D006801:Humans; D008389:Marketing of Health Services; D009936:Organizational Innovation; D017060:Patient Satisfaction; D010559:Personnel Management; D012424:Rural Population; D014481:United States