Enrollment low? Disenrollment high? Just getting started? Focus group may help.
Low enrollment? High disenrollment? Patient complaints? Perhaps it's time to hold a focus group of your Medicaid or Medicare patients. Here are an industry expert's tips on using focus groups, plus a few success stories of providers and plans that have made important changes based on focus group comments.
D002204:Capitation Fee; D017144:Focus Groups; D006279:Health Maintenance Organizations / Q000191:economics / Q000706:statistics & numerical data*; D006297:Health Services Accessibility; D008484:Medicaid / Q000706:statistics & numerical data*; D006278:Medicare / Q000706:statistics & numerical data*; D014481:United States