title: HMO satisfaction slipping: consumers.
authors.affiliation: National Research Corp., Lincoln, NE, USA.
authors.forename: J
authors.initials: J
authors.lastname: Jensen
mesh_terms: D003625:Data Collection; D006279:Health Maintenance Organizations / Q000592:standards* / Q000706:statistics & numerical data; D006297:Health Services Accessibility; D006278:Medicare; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011243:Preferred Provider Organizations; D011787:Quality of Health Care; D014481:United States