Critical service encounter models and dentistry.
Hartman
M G
MG
D003812:Dentist-Patient Relations; D003813:Dentistry / Q000592:standards*; D019538:Health Care Surveys; D006801:Humans; D008389:Marketing of Health Services; D017060:Patient Satisfaction; D019984:Quality Indicators, Health Care; D012308:Risk Management; D014481:United States