title: Patient confidence in the health care system.
authors.affiliation: Picker Institute, Boston, MA 02215, USA.
authors.forename: S
authors.initials: S
authors.lastname: Edgman-Levitan
authors.forename: M
authors.initials: M
authors.lastname: Gerteis
mesh_terms: D001294:Attitude to Health; D003258:Consumer Behavior; D003695:Delivery of Health Care / Q000592:standards; D006801:Humans; D011369:Professional-Patient Relations; D011787:Quality of Health Care; D014481:United States