title: How managed care redefines quality in consumer terms.
authors.affiliation: PacifiCare Health Systems, Inc., USA.
authors.forename: R S
authors.initials: RS
authors.lastname: Taylor
mesh_terms: D008329:Managed Care Programs / Q000592:standards*; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care; D014481:United States