Healthy hospital: toward a better tomorrow. A demonstration project to promote culture change through participatory decision making.
The three-year "Healthy Hospital" project was designed to increase participatory decision making, thereby decreasing job stress and increasing job satisfaction. Evaluation methods included employee surveys, focus groups and key informant interviews. Overall stress levels, job satisfaction and self-esteem generally improved. The diverse types of evaluation converge on a conclusion that the project achieved modest but significant gains throughout the organization. Lessons for future research and applications are discussed.
Best
J A
JA
University of British Columbia.
Walsh
G
G
Muzin
F
F
Berkowitz
J
J
D001955:British Columbia; D003659:Decision Making, Organizational; D017144:Focus Groups; D006801:Humans; D007588:Job Satisfaction; D007857:Leadership; D009741:Nursing Staff, Hospital / Q000458:organization & administration / Q000523:psychology*; D019982:Organizational Case Studies; D015279:Organizational Culture; D010557:Personnel Administration, Hospital; D010865:Pilot Projects; D012649:Self Concept; D013315:Stress, Psychological / Q000517:prevention & control