Innovative ways of responding to change.
Messick
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Union Memorial Hospital, Baltimore, MD, USA.
D015142:Baltimore; D003195:Computer Communication Networks; D005521:Food Service, Hospital / Q000458:organization & administration* / Q000592:standards; D006754:Hospital Restructuring; D007318:Inservice Training; D009936:Organizational Innovation; D017060:Patient Satisfaction; D017749:Total Quality Management