title: Productive use of IT in support of FM (facilities management) solutions.
abstract: Drawing on the author's personal experience within the UK National Health Service, outlines at the macro level what information is needed, and why, in facilities management. Suggests that top-level data gathering is a priority, describes the processes required, and finally considers the advantages of sharing information with competitors and others.
authors.affiliation: NHS Estates, Aylesbury, UK.
authors.forename: T
authors.initials: T
authors.lastname: Wagstaff
mesh_terms: D019985:Benchmarking; D003132:Commerce; D003201:Computers; D003365:Costs and Cost Analysis; D003625:Data Collection; D003660:Decision Support Systems, Management; D006779:Hospitals, Public / Q000458:organization & administration*; D008331:Management Information Systems / Q000592:standards*; D012984:Software; D013222:State Medicine / Q000458:organization & administration; D006113:United Kingdom