title: Monitoring and evaluating benefits of an automated patient care.
abstract: "Information Management", is key to the successful reengineering of our health care delivery system. There is a need to change the hospital system, in order to contain costs and find ways to constantly evaluate and improve the services that we provide to our customers. Information systems that support complete, integrated multidisciplinary care management, seem to be the tool that will support decision making in regards to future changes needed in the health care industry. The task of justifying information systems and information technology expenditures is an extremely complex process. At the Welland Hospital, we embarked on a formal benefits realization process with the assistance of an independent consultant company prior to the purchase and acquisition of CareVISION, an integrated electronic patient care record.
authors.affiliation: Nursing Systems Department, Welland County General Hospital, Ontario, Canada.
authors.forename: P
authors.initials: P
authors.lastname: Welychka
mesh_terms: D019090:Case Management / Q000458:organization & administration*; D006801:Humans; D016347:Medical Records Systems, Computerized / Q000458:organization & administration*; D009864:Ontario; D015397:Program Evaluation