title: Key performance indicators to assess laboratory operations. Gauging the past ... pointing the way.
authors.forename: S S
authors.initials: SS
authors.lastname: Heatherley
mesh_terms: D002170:Canada; D003362:Cost-Benefit Analysis; D016208:Databases, Factual; D017598:Efficiency, Organizational; D007755:Laboratories, Hospital / Q000592:standards* / Q000639:trends; D009938:Organizations; D011787:Quality of Health Care / Q000145:classification / Q000592:standards*; D006113:United Kingdom; D014481:United States; D016526:Workload