Redesigning patient care roles: a case study.
Many hospitals and health care systems have reacted to changes in health care over the last 10 years through operational redesign. This article provides a graphic and detailed discussion of how one institution dealt with a core redesign issue--changing provider roles and how they affect service, quality, and cost.
Rabinowitz
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Monmouth Medical Center, Long Branch, NJ, USA.
Davis
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CT
Litwin
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R
D003659:Decision Making, Organizational; D006746:Hospital Bed Capacity, 500 and over; D006754:Hospital Restructuring / Q000191:economics / Q000458:organization & administration* / Q000592:standards; D006764:Hospitals, Community / Q000458:organization & administration; D006784:Hospitals, Teaching / Q000458:organization & administration; D006801:Humans; D007587:Job Description; D008332:Management Quality Circles / Q000458:organization & administration / Q000592:standards; D017146:Models, Organizational; D009515:New Jersey; D015279:Organizational Culture; D018802:Patient-Centered Care / Q000191:economics / Q000458:organization & administration* / Q000592:standards; D013647:Task Performance and Analysis; D017749:Total Quality Management / Q000458:organization & administration*