title: TQM tools strike rich vein.
authors.forename: T
authors.initials: T
authors.lastname: Case
mesh_terms: D000062:Accidents, Occupational / Q000517:prevention & control; D019567:Back Injuries; D006801:Humans; D011340:Problem Solving; D012866:Skilled Nursing Facilities / Q000592:standards*; D017749:Total Quality Management; D014481:United States