title: The CQI process and cultural change: a case example from the SSM system experience.
authors.affiliation: SSM Health Care System, St. Louis, MO, USA.
authors.forename: M J
authors.initials: MJ
authors.lastname: Ryan
authors.forename: W P
authors.initials: WP
authors.lastname: Thompson
mesh_terms: D017146:Models, Organizational; D009096:Multi-Institutional Systems / Q000458:organization & administration / Q000592:standards*; D015279:Organizational Culture; D009937:Organizational Objectives; D017749:Total Quality Management / Q000379:methods*; D014481:United States