Patient satisfaction surveys: which tool is right for you?. Interview by Elaine Zablocki.
Davies
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D003625:Data Collection / Q000379:methods*; D006302:Health Services Research / Q000379:methods; D006801:Humans; D008329:Managed Care Programs / Q000592:standards*; D017060:Patient Satisfaction; D017064:Process Assessment, Health Care; D014481:United States