title: Patient phone calls driving you crazy? Here's relief.
authors.forename: D
authors.initials: D
authors.lastname: Grandinetti
mesh_terms: D002985:Clinical Protocols; D003284:Contract Services; D004282:Documentation / Q000592:standards; D009551:Night Care; D009722:Nurse Practitioners / Q000706:statistics & numerical data*; D009723:Nurse-Patient Relations; D011216:Practice Management, Medical; D016730:Program Development; D013689:Telephone / Q000706:statistics & numerical data*; D014218:Triage / Q000592:standards*; D014481:United States