title: Components of the costs of controlling quality: a transaction cost economics approach.
abstract: This article identifies the components that contribute to a healthcare organization's costs in controlling quality. A central tenet of our argument is that at its core, quality is the result of a series of transactions among members of a diverse network. Transaction cost economics is applied internally to analyze intraorganizational transactions that contribute to quality control, and questions for future research are posed.
authors.affiliation: Center for Health Outcomes and Evaluation, Michigan Peer Review Organization, Plymouth 48170, USA.
authors.forename: R A
authors.initials: RA
authors.lastname: Stiles
authors.forename: S S
authors.initials: SS
authors.lastname: Mick
mesh_terms: D003361:Cost Allocation / Q000379:methods*; D004650:Employee Performance Appraisal; D017048:Health Care Costs / Q000592:standards; D006282:Health Personnel / Q000592:standards; D006302:Health Services Research / Q000379:methods; D018803:Models, Economic; D017146:Models, Organizational; D016134:Organizational Policy; D017064:Process Assessment, Health Care / Q000191:economics; D013647:Task Performance and Analysis; D017749:Total Quality Management / Q000191:economics*; D014481:United States