title: Get HMOs to take your complaints seriously.
authors.forename: D A
authors.initials: DA
authors.lastname: Fisher
mesh_terms: D002140:California; D015709:Correspondence as Topic; D003880:Dermatology / Q000458:organization & administration*; D006279:Health Maintenance Organizations / Q000458:organization & administration / Q000592:standards*; D010817:Physician-Patient Relations; D011216:Practice Management, Medical; D011340:Problem Solving; D012017:Referral and Consultation / Q000458:organization & administration*; D017748:Time Management