title: Is the quality of health care changing? GPs' views.
abstract: Examines the debate on quality in health care in light of GP fundholding and the Patients' charter. Focuses on the development of quality issues in General Practice by carrying out research based on two stages: first, an exploratory stage aimed at the understanding of key issues; and second, a questionnaire made up primarily of attitude elements drawn from stage one. Concludes that, in the changing political and public environment, GPs are facing the challenges of managing service quality.
authors.affiliation: University of Bradford Management Center, UK.
authors.forename: S
authors.initials: S
authors.lastname: Hogarth-Scott
authors.forename: G
authors.initials: G
authors.lastname: Wright
mesh_terms: D001291:Attitude of Health Personnel; D005246:Feedback; D019538:Health Care Surveys; D006801:Humans; D017060:Patient Satisfaction; D010819:Physician's Role; D010821:Physicians, Family / Q000523:psychology* / Q000706:statistics & numerical data; D011787:Quality of Health Care / Q000706:statistics & numerical data / Q000639:trends*; D013222:State Medicine / Q000592:standards* / Q000706:statistics & numerical data; D011795:Surveys and Questionnaires; D006113:United Kingdom