title: The basic rules of questions and answers.
abstract: Our world is full of basic rules. And life is loaded with questions. The physician executive's life is certainly governed by both items. With a mountain of information, separation of fact from nonfact involves methodical processing. The physician executive must spend vast amounts of time in the pursuit of factual, pertinent information. Equally time-consuming is the application and dissemination of this information. This article offers a physiologic model for understanding the acquisition and dissemination of information and applies the model to the specifics of handling questions from a broad range of people--subordinates, superiors, constituents, customers, etc.
authors.forename: J L
authors.initials: JL
authors.lastname: Hammon
authors.forename: W W
authors.initials: WW
authors.lastname: Kaebnick
mesh_terms: D003142:Communication; D006801:Humans; D007255:Information Services; D007257:Information Theory; D007858:Learning; D008962:Models, Theoretical