title: Doing lunch. Small talk sparks big savings.
authors.forename: R
authors.initials: R
authors.lastname: Asa
mesh_terms: D017046:Cost Savings; D006744:Hospital Bed Capacity, 100 to 299; D006801:Humans; D008332:Management Quality Circles; D008421:Materials Management, Hospital / Q000191:economics*; D010414:Pennsylvania; D017749:Total Quality Management