Productive criticism. Part 1: Criticism that works.
Criticism affects almost all aspects of your job: the quality of work you do, how you feel about your performance, and your relationships with your boss, coworkers, and subordinates. Used productively, criticism is a powerful tool that helps you improve your work, enhance your working relationships, increase your job satisfaction, and achieve better overall results. Improperly used, it impedes performance, demoralizes you, discourages you from wanting to try again, and creates friction in the workplace. In short, the ability to give and take criticism significantly determines how well you do on the job. In Part I, we will examine the traditional negative approach to criticism and develop new management tools to turn criticism into an opportunity for growth and education. By explaining new evaluation and communication techniques, we will show the reader how to use productive criticism to increase job performance and satisfaction.
Weisinger
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D001290:Attitude; D003142:Communication; D006801:Humans; D007398:Interpersonal Relations; D007400:Interprofessional Relations; D009341:Negativism; D010559:Personnel Management / Q000379:methods*; D012649:Self Concept; D014481:United States