Hospitals.
American hospitals are striving to improve both the quality of medical care and relationships with patients. Many have adopted TQM, an increasingly popular approach to improving the delivery of all services. A growing emphasis on making hospital facilities patient-friendly has resulted, for example, in women having birthing experiences that are far more pleasant they they were for those who gave birth in hospitals only a decade ago. Programs such as these are helping hospitals attract patients and stay competitive.
Shoor
R
R
D003164:Competitive Bidding; D003363:Cost Control; D003695:Delivery of Health Care / Q000639:trends; D006739:Hospital Administration / Q000592:standards* / Q000639:trends; D006751:Hospital Information Systems; D015285:Hospital-Patient Relations; D007373:Interinstitutional Relations; D015279:Organizational Culture; D017063:Outcome Assessment, Health Care / Q000191:economics; D010358:Patient Participation; D017749:Total Quality Management; D014481:United States