title: On call. Foundation Health Systems' sophisticated telephone triage center gains popularity with patients and physicians.
authors.forename: J
authors.initials: J
authors.lastname: Morrissey
mesh_terms: D001291:Attitude of Health Personnel; D019538:Health Care Surveys; D006279:Health Maintenance Organizations / Q000458:organization & administration* / Q000706:statistics & numerical data; D006297:Health Services Accessibility / Q000458:organization & administration; D015277:Hotlines / Q000706:statistics & numerical data*; D007588:Job Satisfaction; D009722:Nurse Practitioners / Q000706:statistics & numerical data*; D017060:Patient Satisfaction; D015143:Philadelphia; D010821:Physicians, Family; D010865:Pilot Projects; D017009:Professional Autonomy; D012017:Referral and Consultation; D014218:Triage / Q000458:organization & administration*