Continually improving the health and value of health care for a population of patients: the panel management process.
Today's primary care provider faces the challenge of caring for individual patients as well as caring for populations of patients. This article offers a model--the panel management process--for understanding and managing these activities and relationships. The model integrates some of the lessons learned during the past decade as we have worked to gain an understanding of the continual improvement of health care after we have understood that care as a process and system.
Batalden
P B
PB
Center for the Evaluative Clinical Sciences, Dartmouth Medical School, Hanover, NH, USA.
Mohr
J J
JJ
Nelson
E C
EC
Plume
S K
SK
Baker
G R
GR
Wasson
J H
JH
Stoltz
P K
PK
Splaine
M E
ME
Wisniewski
J J
JJ
D018672:Community Health Planning / Q000458:organization & administration*; D006123:Group Practice / Q000592:standards; D006801:Humans; D008329:Managed Care Programs / Q000592:standards*; D017146:Models, Organizational; D009513:New Hampshire; D009936:Organizational Innovation; D011320:Primary Health Care / Q000592:standards; D017064:Process Assessment, Health Care; D011785:Quality Assurance, Health Care; D017749:Total Quality Management / Q000379:methods*; D014481:United States