title: Hard lessons and tough problems.
authors.forename: S J
authors.initials: SJ
authors.lastname: Hage
mesh_terms: D019981:Health Care Sector; D006279:Health Maintenance Organizations / Q000191:economics / Q000458:organization & administration / Q000592:standards*; D007449:Investments; D010344:Patient Advocacy; D017060:Patient Satisfaction; D014481:United States