title: Patient surveys motivate unit staff to improve service.
authors.affiliation: Saint Margaret Mercy Healthcare Centers, South Campus, Dyer, IN, USA.
authors.forename: K A
authors.initials: KA
authors.lastname: Bogdan
mesh_terms: D005521:Food Service, Hospital / Q000592:standards; D019538:Health Care Surveys / Q000379:methods*; D018575:Home Care Services, Hospital-Based / Q000592:standards; D006757:Hospital Units / Q000592:standards*; D006801:Humans; D009623:Noise, Occupational / Q000009:adverse effects; D009723:Nurse-Patient Relations; D009936:Organizational Innovation; D010351:Patient Discharge / Q000592:standards; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D017064:Process Assessment, Health Care / Q000458:organization & administration*; D019467:Subacute Care / Q000592:standards; D014481:United States