title: Surviving the survey. Zen and the art of earning zero deficiencies.
authors.forename: D
authors.initials: D
authors.lastname: Foltz-Gray
mesh_terms: D000368:Aged; D006707:Homes for the Aged / Q000458:organization & administration / Q000592:standards*; D006801:Humans; D007318:Inservice Training / Q000458:organization & administration; D008004:Licensure; D009042:Motivation; D009519:New York City; D009723:Nurse-Patient Relations; D009728:Nursing Assistants / Q000193:education / Q000592:standards; D011785:Quality Assurance, Health Care; D000078329:Workforce