title: Awkward moments present marketing challenges.
mesh_terms: D002140:California; D006801:Humans; D008389:Marketing of Health Services / Q000379:methods*; D009657:North Carolina; D010350:Patient Credit and Collection; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D011216:Practice Management, Medical / Q000458:organization & administration / Q000592:standards