title: Reflections from a Quality Management Award winner.
authors.forename: A S
authors.initials: AS
authors.lastname: Merkley
authors.forename: E H
authors.initials: EH
authors.lastname: Hammond
authors.forename: S K
authors.initials: SK
authors.lastname: Miller
mesh_terms: D001363:Awards and Prizes; D007753:Laboratories / Q000592:standards*; D017749:Total Quality Management; D014589:Utah