Customer satisfaction--key to quality. Survey measures what's important to customers.
Wagner
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D000368:Aged; D003258:Consumer Behavior; D003625:Data Collection; D003704:Dementia / Q000451:nursing; D005190:Family; D006801:Humans; D008134:Long-Term Care / Q000592:standards*; D011787:Quality of Health Care; D014481:United States