title: The human side of reengineering.
abstract: This article on the human side of reengineering describes the issues and concerns faced by healthcare executives who are considering or who already are involved in a reengineering project. It offers a practical approach to understanding issues such as the importance of assessing the culture and its readiness for change, the importance of human resource policy development prior to initiating a reengineering project, and how to ensure buy-in and support from the healthcare organization and its community.
authors.affiliation: McFaul & Lyons Inc., Trenton, NJ, USA.
authors.forename: E
authors.initials: E
authors.lastname: Griffin
mesh_terms: D016542:Chief Executive Officers, Hospital / Q000592:standards; D003142:Communication; D003159:Community-Institutional Relations; D003469:Culture; D004496:Education, Continuing; D004649:Employee Incentive Plans; D006801:Humans; D007857:Leadership; D009937:Organizational Objectives; D010557:Personnel Administration, Hospital / Q000592:standards*; D011050:Policy Making; D011590:Psychology, Industrial / Q000458:organization & administration* / Q000592:standards; D014481:United States