HMO's doctors teach each other to improve communication skills.
Do you really communicate effectively with your patients--and if so, how does this communication influence outcomes and adherence to therapy? A California health plan has trained physicians to become communication consultants to each other as part of a larger program of service to patients. It is winning praise from members and doctors alike.
D002140:California; D003142:Communication; D004502:Education, Medical, Continuing / Q000379:methods*; D006279:Health Maintenance Organizations / Q000458:organization & administration; D006801:Humans; D010379:Peer Group; D010817:Physician-Patient Relations; D000078329:Workforce