title: Monitoring quality: the front office versus the front line. Interview by Elaine Zablocki.
authors.affiliation: Center for the Evaluative Clinical Sciences, Dartmouth Medical School, Hanover, NH, USA.
authors.forename: P
authors.initials: P
authors.lastname: Batalden
mesh_terms: D003142:Communication; D019033:Delivery of Health Care, Integrated / Q000592:standards*; D006075:Governing Board; D006801:Humans; D007255:Information Services; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D014481:United States