The human side of reengineering.
This article on the human side of reengineering describes the issues and concerns faced by healthcare executives who are considering or who already are involved in a reengineering project. It offers a practical approach to understanding issues such as the importance of assessing the culture and its readiness for change, the importance of human resource policy development prior to initiating a reengineering project, and how to ensure buy-in and support from the healthcare organization and its community.
Griffin
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McFaul & Lyons Inc., Trenton, NJ, USA.
D016542:Chief Executive Officers, Hospital / Q000592:standards; D003142:Communication; D003159:Community-Institutional Relations; D003469:Culture; D004496:Education, Continuing; D004649:Employee Incentive Plans; D006801:Humans; D007857:Leadership; D009937:Organizational Objectives; D010557:Personnel Administration, Hospital / Q000592:standards*; D011050:Policy Making; D011590:Psychology, Industrial / Q000458:organization & administration* / Q000592:standards; D014481:United States