Banking on strategies from another industry. Interview by John McCormack.
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D002140:California; D003132:Commerce; D006270:Health Facility Administrators; D006279:Health Maintenance Organizations / Q000458:organization & administration*; D007256:Information Systems / Q000458:organization & administration*; D009939:Organizations, Nonprofit / Q000458:organization & administration; D010067:Ownership; D014481:United States