title: Behavioral call centers help keep a lid on costly mental health claims.
abstract: A california managed care company is applying new technology to Medicare managed care patients with congestive heart failure. The program allows patients to monitor medications and daily vital signs--and it is resulting in fewer hospitalizations and a reduction in the need for other skilled care.
mesh_terms: D003363:Cost Control; D003376:Counseling / Q000379:methods*; D019468:Disease Management; D006333:Heart Failure / Q000517:prevention & control* / Q000523:psychology*; D015277:Hotlines / Q000706:statistics & numerical data*; D006801:Humans; D007344:Insurance Claim Reporting; D007351:Insurance, Liability; D008329:Managed Care Programs; D008605:Mental Health Services / Q000191:economics*; D014218:Triage / Q000379:methods; D014481:United States