CQI by committee: a multidisciplinary approach.
Developing a continuous quality improvement program in preparation for a JCAHO survey can be a perplexing and sometimes redundant talk, especially if you're trying to define and remedy a new problem with old tools. Here's how one laboratory found a fresh approach to CQI by finding out what other hospital departments thought of the laboratory's service.
McCoy
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Russell Regional Hospital, KS, USA.
D002984:Clinical Laboratory Information Systems; D003625:Data Collection; D015274:Interdepartmental Relations; D007591:Joint Commission on Accreditation of Healthcare Organizations; D007615:Kansas; D007755:Laboratories, Hospital / Q000592:standards*; D008332:Management Quality Circles; D017749:Total Quality Management / Q000379:methods*