Managing conflicts in systems development.
Conflict in systems development is nothing new. It can vary in intensity, but there will always be two possible outcomes--one constructive and the other destructive. The common approach to conflict management is to draw the battle lines and apply brute force. However, there are other ways to deal with conflict that are more effective and more people oriented.
Barnett
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CECO, Inc., Wichita, KS, USA.
D003142:Communication; D003220:Conflict, Psychological; D003659:Decision Making, Organizational; D006801:Humans; D015274:Interdepartmental Relations; D007400:Interprofessional Relations; D008421:Materials Management, Hospital; D017146:Models, Organizational; D011357:Product Line Management; D013597:Systems Analysis; D014481:United States