title: Patient-focused care: can multi-skilled workers work for you?.
authors.forename: P L
authors.initials: PL
authors.lastname: Blyth
mesh_terms: D017046:Cost Savings; D019538:Health Care Surveys; D006797:Housekeeping, Hospital / Q000458:organization & administration*; D006801:Humans; D007318:Inservice Training; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000191:economics / Q000458:organization & administration* / Q000592:standards; D010414:Pennsylvania; D012308:Risk Management / Q000458:organization & administration; D013714:Tennessee; D017749:Total Quality Management; D000078329:Workforce