Reducing appointment no-shows and same-day cancellations.
Miller
P L
PL
Cleveland Clinic Foundation, Cleveland, OH, USA.
McConnell
C
C
D000289:Admitting Department, Hospital / Q000458:organization & administration*; D001071:Appointments and Schedules; D005128:Eye Diseases / Q000628:therapy; D006770:Hospitals, Group Practice; D006801:Humans; D017146:Models, Organizational; D009820:Ohio; D010044:Outpatient Clinics, Hospital / Q000191:economics / Q000458:organization & administration* / Q000706:statistics & numerical data; D017060:Patient Satisfaction; D017010:Reminder Systems; D013689:Telephone; D017748:Time Management