title: Surveying best practices. Eight health plans offer lessons for other HMOs.
authors.forename: L
authors.initials: L
authors.lastname: Kertesz
mesh_terms: D014487:Centers for Medicare and Medicaid Services, U.S.; D003363:Cost Control; D003625:Data Collection; D017598:Efficiency, Organizational / Q000145:classification; D006279:Health Maintenance Organizations / Q000145:classification / Q000191:economics / Q000592:standards*; D017146:Models, Organizational; D017749:Total Quality Management / Q000145:classification*; D014481:United States