title: Innovative ways of responding to change.
authors.affiliation: Union Memorial Hospital, Baltimore, MD, USA.
authors.forename: P
authors.initials: P
authors.lastname: Messick
mesh_terms: D015142:Baltimore; D003195:Computer Communication Networks; D005521:Food Service, Hospital / Q000458:organization & administration* / Q000592:standards; D006754:Hospital Restructuring; D007318:Inservice Training; D009936:Organizational Innovation; D017060:Patient Satisfaction; D017749:Total Quality Management