Tailoring home care services to meet physician and patient needs: a market-based approach.
The services offered by the home care division of a medical center should correspond to the needs of both physicians and patients who are to be served. This study addresses the physician segment, the primary referral source for home care. It measures both the absolute and the relative importance of a range of offerings which a home care services division provides in a mid-sized, full service, medical center.
Wise
S A
SA
Upper Valley Medical Center, USA.
Herman
R L
RL
Wise
G L
GL
Frantz
J K
JK
D001291:Attitude of Health Personnel; D019538:Health Care Surveys / Q000379:methods; D006292:Health Priorities; D006301:Health Services Needs and Demand; D018575:Home Care Services, Hospital-Based / Q000191:economics / Q000458:organization & administration*; D006801:Humans; D008389:Marketing of Health Services; D009820:Ohio; D017060:Patient Satisfaction; D010820:Physicians; D012017:Referral and Consultation; D011795:Surveys and Questionnaires