title: A database to select and inventory services, measure value, and assist redesign.
abstract: The services of a three-hospital quality resource department (QRD) were redesigned over a 5-year period. The intention was to provide high-level database management services to improve hospital operations and ensure accountability for performance. There were three key components to the redesign efforts: planning, learning, and measuring performance. This article focuses on planning and measuring the QRD's service using a project registry database.
authors.affiliation: Salt Lake Valley Hospitals, Salt Lake City, UT, USA.
authors.forename: D M
authors.initials: DM
authors.lastname: Tracy
authors.forename: J T
authors.initials: JT
authors.lastname: Jacobson
mesh_terms: D015276:Health Care Rationing / Q000458:organization & administration; D006751:Hospital Information Systems / Q000458:organization & administration* / Q000592:standards; D006752:Hospital Planning; D006754:Hospital Restructuring; D006764:Hospitals, Community; D006784:Hospitals, Teaching; D009096:Multi-Institutional Systems / Q000458:organization & administration* / Q000592:standards; D009937:Organizational Objectives; D017749:Total Quality Management; D014589:Utah