How to achieve customer service through short-cycle paperwork.
The ultimate goal of short-cycle paperwork is to satisfy customers by filling their orders as quickly as possible. Tools and techniques that can help achieve this goal include Just-in-Time paperwork elimination, process mapping, paper flow mapping, function/process mapping, work cells, and electronic kanban. Each of these is described briefly in the article.
Hunter
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Hunter Consultants, Asheville, NC, USA.
D001331:Automation; D003258:Consumer Behavior; D003284:Contract Services / Q000458:organization & administration* / Q000592:standards; D005568:Forms and Records Control; D007221:Industry / Q000458:organization & administration* / Q000592:standards; D008421:Materials Management, Hospital; D011786:Quality Control; D012985:Software Design; D013647:Task Performance and Analysis; D017749:Total Quality Management; D014481:United States