title: Improving the referral process: one group's experience with CQI.
authors.affiliation: Sioux Center, Iowa, USA.
authors.forename: G L
authors.initials: GL
authors.lastname: Van Es
mesh_terms: D005194:Family Practice / Q000458:organization & administration* / Q000592:standards; D005544:Forecasting; D006123:Group Practice / Q000458:organization & administration / Q000592:standards* / Q000639:trends; D006801:Humans; D007484:Iowa; D011786:Quality Control; D011787:Quality of Health Care / Q000639:trends; D012017:Referral and Consultation / Q000458:organization & administration / Q000592:standards*; D017749:Total Quality Management