title: Disappointed by reengineering alone, Rush-Copley fast-tracks performance improvement efforts.
authors.affiliation: Arthur Andersen, Chicago, IL, USA.
authors.forename: L J
authors.initials: LJ
authors.lastname: Bogolin
mesh_terms: D019090:Case Management / Q000458:organization & administration; D002641:Chicago; D017046:Cost Savings; D004649:Employee Incentive Plans; D005377:Financial Management, Hospital; D006754:Hospital Restructuring / Q000191:economics / Q000592:standards*; D006801:Humans; D007182:Income; D019982:Organizational Case Studies; D017063:Outcome Assessment, Health Care; D010350:Patient Credit and Collection; D017060:Patient Satisfaction; D017749:Total Quality Management