Year 2000, or could be 1999.
O'Connell
B
B
D002910:Chronology as Topic; D003199:Computer Systems; D003284:Contract Services / Q000592:standards; D019983:Guideline Adherence; D019981:Health Care Sector; D006801:Humans; D007256:Information Systems / Q000458:organization & administration / Q000592:standards*; D011340:Problem Solving; D012984:Software / Q000592:standards; D012985:Software Design; D013995:Time; D006113:United Kingdom