Using SPC (statistical process control) to analyze quality indicators in a healthcare organization.
A tool of statistical process control (SPC) called a P Chart is introduced as a process-based approach for analyzing quality indicators in healthcare. The underlying methodology of a P Chart is described using card-playing examples. A discussion on the implementation of SPC in healthcare follows, along with examples using Maryland Project quality indicators.
Kaminsky
F C
FC
Productivity Sciences, Inc., Greenfield, MA, USA.
Maleyeff
J
J
Providence
S
S
Purinton
E
E
Waryasz
M
M
D003196:Computer Graphics; D003627:Data Interpretation, Statistical; D019033:Delivery of Health Care, Integrated / Q000458:organization & administration / Q000592:standards; D006801:Humans; D008396:Maryland; D017146:Models, Organizational; D010043:Outcome and Process Assessment, Health Care; D011785:Quality Assurance, Health Care