title: US healthcare. America on the line.
abstract: The growth of telephone advice lines has been partly driven by managed care schemes, keen to reduce use of health services. Some managed care companies are considering e-mail advice services, with nurses responding to descriptions of patients' symptoms.
authors.affiliation: New School for Social Research, New York, USA.
authors.forename: H
authors.initials: H
authors.lastname: Berliner
mesh_terms: D003195:Computer Communication Networks; D015277:Hotlines; D006801:Humans; D008329:Managed Care Programs / Q000458:organization & administration*; D009726:Nurses; D005791:Patient Care / Q000639:trends; D011320:Primary Health Care / Q000458:organization & administration*; D014218:Triage; D014481:United States