title: First impressions. Good access management gives your patients the welcome they deserve.
authors.affiliation: CHANCE Management Advisors, Philadelphia, PA, USA.
authors.forename: B
authors.initials: B
authors.lastname: Chance
mesh_terms: D001107:Architectural Accessibility / Q000592:standards*; D004636:Emergency Service, Hospital / Q000458:organization & administration; D006749:Hospital Design and Construction / Q000592:standards*; D015285:Hospital-Patient Relations; D010299:Parking Facilities; D014186:Transportation; D014481:United States