title: Managers. Bureaucracy: hit and myth.
abstract: The poor image of NHS management is largely undeserved. The greatest expansion in the number of managers took place before the introduction of the internal market. Many of the white paper proposals, including the establishment of primary care groups, suggest a substantial bureaucracy.
authors.affiliation: Royal Infirmary, Edinburgh Trust.
authors.forename: N
authors.initials: N
authors.lastname: Pettinger
mesh_terms: D000288:Administrative Personnel; D003284:Contract Services / Q000458:organization & administration; D017598:Efficiency, Organizational; D006801:Humans; D009042:Motivation; D011320:Primary Health Care / Q000458:organization & administration; D011639:Public Opinion; D013222:State Medicine / Q000191:economics / Q000458:organization & administration*; D006113:United Kingdom