title: Defining cost of quality in the materiel department.
abstract: The first step in reducing the cost of poor quality is to identify the defects controlled by materiel management. This article discusses the defects the authors have identified and measured in their efforts to reduce quality costs.
authors.affiliation: J.I. Case Company, Racine, WI, USA.
authors.forename: M S
authors.initials: MS
authors.lastname: Miller
authors.forename: T M
authors.initials: TM
authors.lastname: Graddy
mesh_terms: D003132:Commerce / Q000191:economics / Q000458:organization & administration*; D003258:Consumer Behavior; D003362:Cost-Benefit Analysis; D005544:Forecasting; D007445:Inventories, Hospital / Q000191:economics / Q000458:organization & administration; D008421:Materials Management, Hospital / Q000191:economics*; D009937:Organizational Objectives; D011357:Product Line Management / Q000191:economics / Q000592:standards; D011785:Quality Assurance, Health Care / Q000191:economics*; D014481:United States