title: Understanding business processes.
abstract: Presents a background to process understanding which offers potential benefits to the NHS. Considers the various business processes found in health care organizations, noting that the management of cross-functional processes is an area in which improvements can be made. Outlines the kind of problems which can result from mismanagement of such processes and the potential benefits of process improvement.
authors.affiliation: ATP--Achievement Through People, Birstwith, Harrogate UK.
authors.forename: J
authors.initials: J
authors.lastname: Hindle
mesh_terms: D003132:Commerce / Q000379:methods*; D003284:Contract Services; D006126:Group Processes; D017064:Process Assessment, Health Care / Q000379:methods*; D013192:Staff Development; D013222:State Medicine / Q000458:organization & administration*; D013597:Systems Analysis; D006113:United Kingdom