Keep it simple. HMOs' image will improve when the complexity imposed on patients is removed.
Wielawski
I
I
D017598:Efficiency, Organizational; D006279:Health Maintenance Organizations / Q000458:organization & administration* / Q000592:standards; D008330:Management Audit; D010865:Pilot Projects; D017064:Process Assessment, Health Care; D011641:Public Relations; D014481:United States; D014941:Work Simplification