title: The synergy of quality management & risk management in home care.
abstract: For a number of years the health care risk management industry has been addressing unplanned and unanticipated adverse events. Organizations that are proactive in their approach to risk and quality management will have big payoffs in clinical quality improvement, service quality improvement, employee satisfaction, and customer satisfaction.
authors.affiliation: AIG Healthcare Management Services, Boston, MA, USA.
authors.forename: E
authors.initials: E
authors.lastname: Rhinehart
mesh_terms: D006699:Home Care Services / Q000458:organization & administration* / Q000592:standards*; D007588:Job Satisfaction; D017060:Patient Satisfaction; D012308:Risk Management / Q000458:organization & administration*; D017749:Total Quality Management; D014481:United States