title: NC hospital successfully integrates care.
abstract: Case managers at Haywood (NC) Regional Medical Center prepared well in advance for the advent of managed care in their market. As early as 1991, they began the process of bringing risk management, utilization review, discharge planning, and patient education under the umbrella of case management. To support this innovative approach to case management, the medical center brought in case managers with strong clinical backgrounds who also understood the financial aspects of modern health care and the implications of managed care. Although physicians resisted initially, positive outcomes, both clinical and financial, helped to secure the support of key members of the medical staff.
mesh_terms: D019090:Case Management / Q000458:organization & administration*; D019091:Critical Pathways; D006764:Hospitals, Community / Q000458:organization & administration* / Q000592:standards; D006278:Medicare; D009657:North Carolina; D010353:Patient Education as Topic / Q000458:organization & administration; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D012308:Risk Management; D014481:United States