title: Building better team charters: an example from reengineering the preoperative system.
abstract: This article illustrates a six-step chartering method using a successful project at the West Los Angeles VA Medical Center. The annual savings generated from this project were estimated at $13 million.
authors.affiliation: West Los Angeles Veteran Affairs Medical Center, CA, USA.
authors.forename: H T
authors.initials: HT
authors.lastname: Lam
authors.forename: S
authors.initials: S
authors.lastname: Cretin
authors.forename: D
authors.initials: D
authors.lastname: Norman
mesh_terms: D000758:Anesthesia / Q000009:adverse effects; D001071:Appointments and Schedules; D019985:Benchmarking; D017046:Cost Savings; D006787:Hospitals, Veterans; D006801:Humans; D015141:Los Angeles; D009936:Organizational Innovation; D016134:Organizational Policy; D010347:Patient Care Planning; D011300:Preoperative Care / Q000191:economics / Q000592:standards*; D016730:Program Development; D018570:Risk Assessment; D012985:Software Design; D013503:Surgery Department, Hospital / Q000191:economics / Q000458:organization & administration*; D017749:Total Quality Management / Q000379:methods*