title: The three components of a patient-friendly scheduling system.
abstract: Carle Clinic, which serves the Champaign-Urbana, Ill., area, has built a reputation for making efficient use of patients' time at the facility. How does it do it? With state-of-the-art scheduling software, established rules for setting up appointments, and a trained and knowledgeable staff.
mesh_terms: D001071:Appointments and Schedules; D006123:Group Practice / Q000458:organization & administration* / Q000592:standards; D006801:Humans; D007087:Illinois; D008503:Medical Staff / Q000193:education; D017060:Patient Satisfaction; D011786:Quality Control; D012984:Software; D017748:Time Management