title: Service-oriented philosophy epitomizes top executive's style.
authors.forename: L
authors.initials: L
authors.lastname: Gambaiani
mesh_terms: D003258:Consumer Behavior; D006666:History of Medicine; D006746:Hospital Bed Capacity, 500 and over; D006797:Housekeeping, Hospital / Q000458:organization & administration*; D008332:Management Quality Circles; D009820:Ohio