Performance measurements for a continuous improvement strategy.
In many organizations, performance measurement systems have not appreciably changed to reflect organizational and environmental changes. The objective of this article is to analyze the results of an inappropriate performance measurement system, define the characteristics required of a performance measurement system in a continuous improvement (CI) organization, and give some examples of more appropriate performance measures in a CI company.
Tarr
J D
JD
J.D. Tarr Associates, Los Angeles, CA. USA.
D007221:Industry / Q000458:organization & administration* / Q000592:standards; D008330:Management Audit / Q000379:methods*; D008421:Materials Management, Hospital; D017146:Models, Organizational; D010934:Planning Techniques; D017749:Total Quality Management / Q000379:methods*; D014481:United States