Cultivating loyal patients.
Bendall
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Powers
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D003142:Communication; D006279:Health Maintenance Organizations / Q000592:standards; D015285:Hospital-Patient Relations; D006801:Humans; D008389:Marketing of Health Services; D008960:Models, Psychological; D010342:Patient Acceptance of Health Care / Q000523:psychology; D017060:Patient Satisfaction; D014481:United States