Benchmarking critical pathways--a method for achieving best practice.
This article outlines the processes for the development and implementation of critical pathways to achieve best practice by two health organisations funded under the Commonwealth Government's Best Practice in the Health Sector Program. Each organisation is using a slightly different approach to using benchmarking as a tool to ensure best practice is achieved, however, they are similar in that they each demonstrate customer focus and a multidisciplinary, participative change management style.
Compton
J
J
Alfred Healthcare Group.
Robinson
M
M
O'Hara
C
C
D001315:Australia; D002561:Cerebrovascular Disorders / Q000534:rehabilitation; D002985:Clinical Protocols; D017144:Focus Groups; D016304:Hospitals, Private / Q000592:standards*; D006779:Hospitals, Public / Q000592:standards*; D006801:Humans; D008332:Management Quality Circles; D017146:Models, Organizational; D009517:New South Wales; D026741:Physical Therapy Modalities / Q000592:standards; D013514:Surgical Procedures, Operative / Q000592:standards; D014739:Victoria