title: How to attain supplier performance reliability.
abstract: Today's competitive and economic pressures have increased the expectations customers have regarding their suppliers. Increased quality, greater overall value, and excellent on-time delivery performance can only be achieved and sustained through long-term customer-supplier relationships. To support these relationships, operating personnel will be called upon to embrace new behaviors as well as new business processes.
authors.affiliation: Total Business Consulting Group, Inc., Aptos, CA, USA.
authors.forename: M W
authors.initials: MW
authors.lastname: Gozzo
mesh_terms: D003284:Contract Services / Q000191:economics / Q000592:standards*; D004864:Equipment and Supplies / Q000191:economics / Q000600:supply & distribution*; D007221:Industry / Q000592:standards*; D007318:Inservice Training; D007324:Institutional Management Teams; D007400:Interprofessional Relations; D007857:Leadership; D008421:Materials Management, Hospital; D009936:Organizational Innovation; D011786:Quality Control; D017749:Total Quality Management / Q000191:economics; D014481:United States