Confront TQM resisters head-on.
Holmes
R L
RL
St. Peter's Medical Center, New Brunswick, NJ, USA.
D001291:Attitude of Health Personnel; D001519:Behavior; D006801:Humans; D007755:Laboratories, Hospital / Q000592:standards*; D017056:Medical Laboratory Personnel / Q000523:psychology*; D009936:Organizational Innovation; D017749:Total Quality Management; D014481:United States