title: The CEO of Canada's high tech powerhouse on leadership, teams and customer service. Interview by Matthew D. Pavelich.
authors.forename: M C
authors.initials: MC
authors.lastname: Cowpland
mesh_terms: D000288:Administrative Personnel; D002170:Canada; D003258:Consumer Behavior; D006739:Hospital Administration; D007221:Industry / Q000458:organization & administration*; D007857:Leadership; D009313:National Health Programs; D012984:Software