title: Marking progress through data tracking.
abstract: In July 1997, Provider ran an overview of the foundation for continuous quality improvement (CQI). The following CQI principles were discussed: listening to customers; focusing on the processes that produce outcomes for customers; and using data to make decisions. The July article covered the first two aspects of CQI. In this article, the third principle, using data to make decisions, will be explored in further detail.
authors.affiliation: Advocate Health Care, Oak Brook, IL, USA.
authors.forename: R C
authors.initials: RC
authors.lastname: Lloyd
authors.forename: D E
authors.initials: DE
authors.lastname: Calcagno
mesh_terms: D003625:Data Collection; D003627:Data Interpretation, Statistical; D003659:Decision Making, Organizational; D006801:Humans; D007256:Information Systems; D008134:Long-Term Care / Q000592:standards*; D010043:Outcome and Process Assessment, Health Care / Q000379:methods; D017749:Total Quality Management / Q000379:methods* / Q000706:statistics & numerical data; D014481:United States