title: Health care can learn a lesson from the airline industry.
authors.affiliation: UCLA Medical Center, USA.
authors.forename: L M
authors.initials: LM
authors.lastname: Krieger
mesh_terms: D002204:Capitation Fee; D002985:Clinical Protocols; D003363:Cost Control; D004496:Education, Continuing; D017598:Efficiency, Organizational; D008329:Managed Care Programs / Q000191:economics* / Q000592:standards; D010344:Patient Advocacy; D010818:Practice Patterns, Physicians' / Q000191:economics*; D017749:Total Quality Management; D014481:United States