title: When data were scarce, ED managers formed group.
abstract: Emergency department managers in the Midwest formed benchmarking group in 1996, when traditional data sources proved scarce. Group has established protocols and projects and is well on its way to comparing outcomes for initial projects. Internal benchmarking has already left its mark on members.
mesh_terms: D019985:Benchmarking; D003219:Confidentiality; D017598:Efficiency, Organizational; D004636:Emergency Service, Hospital / Q000458:organization & administration / Q000592:standards*; D006801:Humans; D007400:Interprofessional Relations; D009820:Ohio; D010351:Patient Discharge; D017060:Patient Satisfaction; D008486:Physician Executives; D011785:Quality Assurance, Health Care