title: Achieving excellence in health information management.
authors.affiliation: Ernst & Young, Cleveland, OH, USA.
authors.forename: B S
authors.initials: BS
authors.lastname: Cassidy
mesh_terms: D003258:Consumer Behavior; D005568:Forms and Records Control; D006748:Hospital Departments / Q000458:organization & administration / Q000592:standards; D006751:Hospital Information Systems / Q000458:organization & administration / Q000592:standards*; D008332:Management Quality Circles; D017146:Models, Organizational; D009936:Organizational Innovation; D009937:Organizational Objectives; D017064:Process Assessment, Health Care; D017749:Total Quality Management; D014481:United States