title: Improving patient care and reducing risk through effective communication.
abstract: Effective communication with patients results in better treatment outcomes, and may be the best tool in managing risk. Providers must appreciate the barriers to effective communication, identify what and how information is to be communicated, and develop the necessary skills.
authors.affiliation: McKerrow & Associates Management Services Inc.
authors.forename: W
authors.initials: W
authors.lastname: McKerrow
mesh_terms: D002170:Canada; D002983:Clinical Competence; D003142:Communication; D003144:Communication Barriers; D006282:Health Personnel / Q000523:psychology; D006801:Humans; D010353:Patient Education as Topic; D011369:Professional-Patient Relations; D011785:Quality Assurance, Health Care / Q000379:methods*; D014342:Truth Disclosure