How to achieve exceptional customer service.
Like any other service industry, home care requires effective customer service. But there are two kinds of customers--internal and external--and it's important to pay attention to both.
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D003258:Consumer Behavior; D006699:Home Care Services / Q000458:organization & administration / Q000592:standards*; D006738:Hospices / Q000458:organization & administration / Q000592:standards*; D007318:Inservice Training; D010348:Patient Care Team; D014481:United States