Effecting change through programme evaluation.
This paper highlights a children's mental health facility's approach to growing waiting lists and constraints on staffing dollars. The process undertaken to streamline service, develop and market a new model of service delivery, and evaluate its effectiveness is presented. Results of the evaluation of the treatment specialty model were most supportive of its implementation.
Murphy
K
K
CPRI, London, Ontario.
Versnel
J
J
Polatajko
H
H
D002170:Canada; D002648:Child; D003258:Consumer Behavior; D006776:Hospitals, Pediatric / Q000458:organization & administration*; D006778:Hospitals, Psychiatric / Q000458:organization & administration*; D006801:Humans; D009788:Occupational Therapy / Q000458:organization & administration*; D009936:Organizational Innovation; D009937:Organizational Objectives; D010934:Planning Techniques; D015397:Program Evaluation; D014850:Waiting Lists