title: Automaker's fast-track process shows hospitals how to improve.
abstract: WHERE: Cleveland Clinic Foundation.
  
  
  OBJECTIVE
  Discharge of patients took up to eight hours. Satisfaction scores reflected patients' ire.
  
  
  METHODS
  Quality Choice Project for best discharge practices, plus a fast-track improvement process borrowed from General Motors.
mesh_terms: D001336:Automobiles; D003625:Data Collection; D017598:Efficiency, Organizational; D006739:Hospital Administration / Q000592:standards*; D006746:Hospital Bed Capacity, 500 and over; D006801:Humans; D007221:Industry; D007324:Institutional Management Teams; D009820:Ohio; D010351:Patient Discharge / Q000592:standards*; D017060:Patient Satisfaction