title: The skills of the change master.
abstract: What are the fundamental skills for dealing with change? Presented here are nine skills that can help you become a change master in an uncertain and turbulent health care environment. These skills range from active listening to seeing the big picture. Managing change--whether solving a problem immediately or knowing that the best decision is to wait--will be fundamental for success.
authors.forename: J
authors.initials: J
authors.lastname: Flower
mesh_terms: D006801:Humans; D009936:Organizational Innovation; D008486:Physician Executives / Q000592:standards; D011361:Professional Competence; D014481:United States