Rehab staff retention.
Despite "extras" such as tuition reimbursement, volume bonuses, and research opportunities, the rehab employees at St Francis come to work each day for good wages and benefits, a clean, modern place to work, nice people to work with, and a supportive management staff. The time and effort that was dedicated to developing, processing, and implementing the employee survey was well spent. We now know what makes our employees tick, and are focusing on these areas in an effort to maintain high employee satisfaction. One year ago, approximately one half of our physical and occupational therapy slots were vacant. Now we are recruiting for only one of each. In fact, we now have only five vacant slots in the entire rehab product line, and two of those are for newly created positions. Employee morale is up, and so are inpatient and out-patient volume.
Munley
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St Francis Hospital, Greenville, SC., USA.
D006801:Humans; D007588:Job Satisfaction; D010563:Personnel Turnover; D012046:Rehabilitation; D011795:Surveys and Questionnaires