title: Patient satisfaction surveys can improve your bottom line.
authors.affiliation: Press, Ganey Associates, South Bend, IN, USA.
authors.forename: I
authors.initials: I
authors.lastname: Press
authors.forename: E L
authors.initials: EL
authors.lastname: Pollock
mesh_terms: D006761:Hospitals / Q000592:standards*; D007255:Information Services; D016347:Medical Records Systems, Computerized; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011787:Quality of Health Care; D011795:Surveys and Questionnaires; D014481:United States