title: Scaling the quality heights. Portraits in total quality management.
authors.forename: L
authors.initials: L
authors.lastname: Wagner
mesh_terms: D000368:Aged; D003253:Consultants; D003625:Data Collection; D006299:Health Services for the Aged / Q000592:standards; D006707:Homes for the Aged / Q000592:standards*; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D008134:Long-Term Care; D017060:Patient Satisfaction; D011787:Quality of Health Care; D017749:Total Quality Management / Q000458:organization & administration*; D014481:United States