Evaluating health care team performance: assessment of joint problem-solving action.
A method for evaluating health care team performance from a problem-solving perspective is described. The effectiveness of team collaboration is measured by the extent to which teams resolve or improve problems in interdisciplinary processes. A summary indicator of team performance is illustrated, and application of the approach to other health and human service problems is discussed.
Whorley
L W
LW
Veterans Affairs Medical Center, Lexington, KY, USA.
D004650:Employee Performance Appraisal; D005069:Evaluation Studies as Topic; D006801:Humans; D007324:Institutional Management Teams / Q000592:standards*; D007591:Joint Commission on Accreditation of Healthcare Organizations; D011340:Problem Solving; D014481:United States