title: World class customer service: do you have what it takes?
authors.forename: M
authors.initials: M
authors.lastname: Schechter
mesh_terms: D003258:Consumer Behavior; D005521:Food Service, Hospital / Q000592:standards; D005522:Food Services / Q000592:standards*; D012147:Restaurants / Q000592:standards*; D014481:United States