title: Doctor, are you really listening?
authors.forename: C
authors.initials: C
authors.lastname: Appleby
mesh_terms: D003142:Communication; D004501:Education, Medical / Q000592:standards; D006801:Humans; D007318:Inservice Training; D008329:Managed Care Programs / Q000592:standards*; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D014481:United States