title: Don't leave a single patient on hold.
authors.forename: A L
authors.initials: AL
authors.lastname: Finger
mesh_terms: D003253:Consultants; D008329:Managed Care Programs / Q000458:organization & administration*; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D013689:Telephone / Q000706:statistics & numerical data*; D014481:United States