Empowering staff through audit.
Describes the use of multidisciplinary project teams in audit planning, process and outcome. Discusses the motivation and need for reward in personal/professional settings and patient satisfaction surveys in the contractual arena into which they have been drawn.
Fleming
L M
LM
D003626:Data Display; D006779:Hospitals, Public / Q000458:organization & administration / Q000592:standards*; D006801:Humans; D008330:Management Audit / Q000458:organization & administration*; D008332:Management Quality Circles; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration*; D010344:Patient Advocacy; D010934:Planning Techniques; D012984:Software; D013192:Staff Development / Q000379:methods*; D013222:State Medicine / Q000592:standards; D011795:Surveys and Questionnaires; D006113:United Kingdom