title: A chemistry department in transition. How we became a reference laboratory.
abstract: By analyzing the arrival times of specimens and reorganizing laboratory instruments to accommodate a higher volume of tests, the author's chemistry department was able to profit from the additional reference testing it was able to handle.
authors.affiliation: Swedish American Hospital, Rockford, IL, USA.
authors.forename: D S
authors.initials: DS
authors.lastname: Tiffany
mesh_terms: D003625:Data Collection; D003955:Diagnostic Tests, Routine; D007087:Illinois; D007755:Laboratories, Hospital / Q000191:economics / Q000458:organization & administration* / Q000706:statistics & numerical data; D009936:Organizational Innovation; D009937:Organizational Objectives; D012016:Reference Values; D013996:Time and Motion Studies; D016526:Workload