title: Managing patient demand on-line.
abstract: Patient self-management, or demand management, has found a fertile field on the Internet. Web sites containing both good and bad health care information are budding throughout the world. The author describes two attempts to harvest the relevant, credible information for a rapidly growing population of on-line health care consumers.
authors.forename: A
authors.initials: A
authors.lastname: Warson
mesh_terms: D003256:Community Participation; D000529:Complementary Therapies; D003195:Computer Communication Networks / Q000706:statistics & numerical data*; D006266:Health Education / Q000379:methods* / Q000592:standards; D006279:Health Maintenance Organizations / Q000458:organization & administration; D009862:Online Systems; D010817:Physician-Patient Relations; D014481:United States; D014584:User-Computer Interface