title: Never mind "patient relations." Get ready for "consumer rights".
authors.forename: M
authors.initials: M
authors.lastname: Pretzer
mesh_terms: D003219:Confidentiality; D003254:Consumer Advocacy; D006297:Health Services Accessibility; D007255:Information Services; D008329:Managed Care Programs / Q000592:standards*; D010344:Patient Advocacy; D010358:Patient Participation; D014481:United States