Quality management and operational research initiatives in a health service context.
Explores the history of quality management, commenting on the work of many of the quality "gurus". Considers the relationship between quality management and the management science of operational research.
Moores
B
B
Manchester Business School, UK.
D017598:Efficiency, Organizational; D009874:Operations Research; D018024:Peer Review, Health Care; D013222:State Medicine / Q000458:organization & administration / Q000592:standards; D017749:Total Quality Management; D006113:United Kingdom