title: Generating a culture focused on continuous improvement.
abstract: Describes the principles and values on which the North Ayrshire & Arran NHS Trust was established. Presents the reasons for choosing a culture focused on quality together with the clinical and service development generated by continuous improvement.
authors.affiliation: North Ayrshire & Arran NHS Trust, UK.
authors.forename: D
authors.initials: D
authors.lastname: Fraser
mesh_terms: D003142:Communication; D003659:Decision Making, Organizational; D006779:Hospitals, Public / Q000458:organization & administration / Q000592:standards*; D006801:Humans; D015279:Organizational Culture; D009937:Organizational Objectives; D010344:Patient Advocacy; D016730:Program Development; D012606:Scotland; D013222:State Medicine / Q000458:organization & administration / Q000592:standards*; D017749:Total Quality Management / Q000458:organization & administration*