title: Systematic approach reduces patient waiting times.
authors.affiliation: Veterans Affairs Hospital, Phoenix, AZ, USA.
authors.forename: R
authors.initials: R
authors.lastname: Buckle
authors.forename: T J
authors.initials: TJ
authors.lastname: Stuart
mesh_terms: D001071:Appointments and Schedules; D001130:Arizona; D006123:Group Practice / Q000458:organization & administration* / Q000592:standards; D010817:Physician-Patient Relations; D017748:Time Management; D013996:Time and Motion Studies