title: Development of a social work case management guideline and model.
abstract: This article describes the process that a team of Department of Veterans Affairs social work service department heads went through as they developed national guidelines for social work case management. Many of the concepts and findings of this team apply to case managers in any profession.
authors.affiliation: Department of Veterans Affairs National Center for Cost Containment, Milwaukee, WI, USA.
authors.forename: B S
authors.initials: BS
authors.lastname: Bialk
authors.forename: E
authors.initials: E
authors.lastname: Van Horn
mesh_terms: D000465:Algorithms; D019090:Case Management / Q000458:organization & administration / Q000592:standards*; D003266:Continuity of Patient Care; D006787:Hospitals, Veterans / Q000458:organization & administration / Q000592:standards; D006801:Humans; D008329:Managed Care Programs / Q000592:standards; D017146:Models, Organizational; D017410:Practice Guidelines as Topic; D019984:Quality Indicators, Health Care; D012948:Social Work Department, Hospital / Q000592:standards*; D014481:United States; D014493:United States Department of Veterans Affairs