Patient satisfaction report paves way to improved care.
In this article, the second in a two-part series, we show how a data-driven clinical model was implemented to improve care using patient satisfaction reports. Last month, we outlined the essential components of a data-driven clinical model and summarized two research paradigms that provide the theoretical foundation for such a model.
Turnbull
J E
JE
University of Texas Health Sciences Center, Houston, USA.
Luther
K M
KM
D003625:Data Collection; D006301:Health Services Needs and Demand; D006302:Health Services Research; D006801:Humans; D017146:Models, Organizational; D017060:Patient Satisfaction; D011369:Professional-Patient Relations; D011787:Quality of Health Care / Q000458:organization & administration*; D014481:United States