title: Interdisciplinary patient and family education.
abstract: The education of patients and their families can support positive patient healthcare outcomes. Patient and family education is an essential component of the healthcare delivery process, but it often is fragmented, with individual disciplines providing information without coordination. At the Carl T. Hayden VA Medical Center in Phoenix, AZ, a team reviewed the facility's process for providing patient education. As a result of this review, interdisciplinary process and documentation forms that improved both the quality of education provided and the documentation of that education in the medical record were developed.
authors.affiliation: Carl T. Hayden VA Medical Center, Phoenix, AZ, USA.
authors.forename: N
authors.initials: N
authors.lastname: Claflin
mesh_terms: D001130:Arizona; D004282:Documentation; D004522:Educational Status; D005190:Family; D005568:Forms and Records Control; D006266:Health Education / Q000458:organization & administration / Q000592:standards*; D006787:Hospitals, Veterans / Q000592:standards*; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D008332:Management Quality Circles; D008499:Medical Records; D010353:Patient Education as Topic / Q000458:organization & administration / Q000592:standards*; D015397:Program Evaluation; D011785:Quality Assurance, Health Care / Q000458:organization & administration*