Continuous improvement for winning in the marketplace: the Granite Rock experience.
Leadership and the employee involvement approach are features of continuous improvement (CI). The experiences of Granite Rock with the strategy and practices for quality improvements are presented. The major factors to be focused on to move quality from the dismal levels that exist today toward world-class quality status are examined.
Ramalingam
P R
PR
California State Polytechnic University, Pomona, USA.
D003258:Consumer Behavior; D004651:Employment; D006801:Humans; D007221:Industry / Q000458:organization & administration* / Q000592:standards; D007318:Inservice Training; D007857:Leadership; D008421:Materials Management, Hospital; D009936:Organizational Innovation; D011590:Psychology, Industrial; D017749:Total Quality Management; D014481:United States