Patient satisfaction surveys can improve your bottom line.
Press
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Press, Ganey Associates, South Bend, IN, USA.
Pollock
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D006761:Hospitals / Q000592:standards*; D007255:Information Services; D016347:Medical Records Systems, Computerized; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011787:Quality of Health Care; D011795:Surveys and Questionnaires; D014481:United States