title: Is knowledge really power for patients?
authors.forename: A A
authors.initials: AA
authors.lastname: Barnett
mesh_terms: D003195:Computer Communication Networks / Q000706:statistics & numerical data; D017046:Cost Savings; D006279:Health Maintenance Organizations; D006301:Health Services Needs and Demand; D009722:Nurse Practitioners / Q000706:statistics & numerical data*; D010353:Patient Education as Topic; D010358:Patient Participation; D013689:Telephone / Q000706:statistics & numerical data*; D014218:Triage; D014481:United States