title: Thinking beyond the box.
abstract: Contends that as techniques to motivate, empower and reward staff become ever more sophisticated and expensive, one of the most obvious, though overlooked, ways of tapping the creativity of employees is the suggestion scheme. A staff suggestion scheme may well be dismissed as a simplistic and outdated vehicle by proponents of modern management methods, but to its owners it can be like a classic model--needing just a little care and attention in order for it to run smoothly and at a very low cost. Proposes that readers should spare some time to consider introducing a suggestion scheme as an entry level initiative and a precursor to more sophisticated, elaborate and costly change management mechanisms.
authors.affiliation: British Gas, plc.
authors.forename: G C
authors.initials: GC
authors.lastname: Lloyd
mesh_terms: D003405:Creativity; D003695:Delivery of Health Care / Q000458:organization & administration*; D004651:Employment; D007857:Leadership; D015279:Organizational Culture; D009936:Organizational Innovation; D006113:United Kingdom