title: 10 ways to defuse tense situations before they explode.
authors.forename: I
authors.initials: I
authors.lastname: Maany
authors.forename: J M
authors.initials: JM
authors.lastname: Rivard
mesh_terms: D000374:Aggression / Q000523:psychology; D001291:Attitude of Health Personnel; D017408:Guidelines as Topic; D006801:Humans; D007398:Interpersonal Relations; D016272:Occupational Health; D010564:Personnel, Hospital / Q000193:education* / Q000523:psychology; D019966:Substance-Related Disorders / Q000523:psychology*; D014481:United States; D014754:Violence / Q000517:prevention & control / Q000523:psychology*