title: Using SPC (statistical process control) to analyze quality indicators in a healthcare organization.
abstract: A tool of statistical process control (SPC) called a P Chart is introduced as a process-based approach for analyzing quality indicators in healthcare. The underlying methodology of a P Chart is described using card-playing examples. A discussion on the implementation of SPC in healthcare follows, along with examples using Maryland Project quality indicators.
authors.affiliation: Productivity Sciences, Inc., Greenfield, MA, USA.
authors.forename: F C
authors.initials: FC
authors.lastname: Kaminsky
authors.forename: J
authors.initials: J
authors.lastname: Maleyeff
authors.forename: S
authors.initials: S
authors.lastname: Providence
authors.forename: E
authors.initials: E
authors.lastname: Purinton
authors.forename: M
authors.initials: M
authors.lastname: Waryasz
mesh_terms: D003196:Computer Graphics; D003627:Data Interpretation, Statistical; D019033:Delivery of Health Care, Integrated / Q000458:organization & administration / Q000592:standards; D006801:Humans; D008396:Maryland; D017146:Models, Organizational; D010043:Outcome and Process Assessment, Health Care; D011785:Quality Assurance, Health Care