title: Quality management and operational research initiatives in a health service context.
abstract: Explores the history of quality management, commenting on the work of many of the quality "gurus". Considers the relationship between quality management and the management science of operational research.
authors.affiliation: Manchester Business School, UK.
authors.forename: B
authors.initials: B
authors.lastname: Moores
mesh_terms: D017598:Efficiency, Organizational; D009874:Operations Research; D018024:Peer Review, Health Care; D013222:State Medicine / Q000458:organization & administration / Q000592:standards; D017749:Total Quality Management; D006113:United Kingdom