US healthcare. America on the line.
The growth of telephone advice lines has been partly driven by managed care schemes, keen to reduce use of health services. Some managed care companies are considering e-mail advice services, with nurses responding to descriptions of patients' symptoms.
Berliner
H
H
New School for Social Research, New York, USA.
D003195:Computer Communication Networks; D015277:Hotlines; D006801:Humans; D008329:Managed Care Programs / Q000458:organization & administration*; D009726:Nurses; D005791:Patient Care / Q000639:trends; D011320:Primary Health Care / Q000458:organization & administration*; D014218:Triage; D014481:United States