What works. Dietary IVR (interactive voice recognition) nets a million in savings for NY hospital.
Bukowski
B
B
Mount Sinai Hospital of New York, New York City, USA. bernie_bukowski@smt-plink.mssm.edu
D003199:Computer Systems; D017046:Cost Savings; D004526:Efficiency; D005521:Food Service, Hospital / Q000191:economics*; D006746:Hospital Bed Capacity, 500 and over; D006786:Hospitals, Urban / Q000191:economics; D006801:Humans; D008612:Menu Planning; D009519:New York City; D017060:Patient Satisfaction; D010363:Pattern Recognition, Automated; D014584:User-Computer Interface; D014831:Voice