Mad to glad. Smart tips on resolving complaints.
Leebov
W
W
Albert Einstein Healthcare Network, Philadelphia, PA, USA.
Afriat
S
S
Presha
J
J
D003220:Conflict, Psychological; D003258:Consumer Behavior; D017408:Guidelines as Topic; D007398:Interpersonal Relations; D017008:Negotiating; D017749:Total Quality Management / Q000379:methods*; D014481:United States