title: Hospitals increase satisfaction and reduce costs by redesigning around patients. Workforce reengineering.
authors: Hay Management Consultants, Chicago.
authors: C
authors: C
authors: Boston
mesh_terms: D006754:Hospital Restructuring / Q000458:organization & administration*; D015285:Hospital-Patient Relations; D007587:Job Description; D017060:Patient Satisfaction; D010934:Planning Techniques; D011590:Psychology, Industrial; D014481:United States; D016526:Workload