title: Security officers' people skills reduce problems at St. Luke's Hospital.
mesh_terms: D004636:Emergency Service, Hospital / Q000592:standards*; D006745:Hospital Bed Capacity, 300 to 499; D015285:Hospital-Patient Relations; D006786:Hospitals, Urban / Q000592:standards; D006801:Humans; D007318:Inservice Training; D007398:Interpersonal Relations; D010414:Pennsylvania; D010564:Personnel, Hospital / Q000193:education; D012637:Security Measures