title: Creating a service culture has improved patient satisfaction at east Texas's 165-bed Brazosport Memorial Hospital.
mesh_terms: D017408:Guidelines as Topic; D006744:Hospital Bed Capacity, 100 to 299; D006754:Hospital Restructuring; D006764:Hospitals, Community / Q000458:organization & administration* / Q000592:standards; D006801:Humans; D007857:Leadership; D019982:Organizational Case Studies; D015279:Organizational Culture; D017060:Patient Satisfaction; D011787:Quality of Health Care / Q000458:organization & administration*; D013781:Texas