title: Regaining lost ground.
authors: M
authors: M
authors: Billingsley
mesh_terms: D001291:Attitude of Health Personnel; D003142:Communication; D006739:Hospital Administration; D015285:Hospital-Patient Relations; D006801:Humans; D015279:Organizational Culture; D009937:Organizational Objectives; D016134:Organizational Policy; D018802:Patient-Centered Care / Q000458:organization & administration*; D011361:Professional Competence