title: Why a call center? And why now?
authors: Novant Health, Winston-Salem, NC, USA.
authors: B K
authors: BK
authors: Honeycutt
authors: S
authors: S
authors: Burke
mesh_terms: D003144:Communication Barriers; D003195:Computer Communication Networks / Q000639:trends; D006301:Health Services Needs and Demand / Q000458:organization & administration; D006801:Humans; D007253:Information Centers / Q000639:trends*; D009722:Nurse Practitioners; D010817:Physician-Patient Relations; D011216:Practice Management, Medical / Q000639:trends; D013685:Telecommunications / Q000639:trends*; D013689:Telephone / Q000639:trends; D014218:Triage / Q000379:methods*; D014481:United States