Expansion of a hospital-based service systems to support a satellite clinic network.
The activities documented in this case study arose as a result of a decision by hospital administration that it would be more cost effective to provide services with in-house departments rather than through outside vendors. The clinic administrator was charged with coordinating the implementation of these services in the clinics by the hospital support departments. This article will explore service delivery problems and resolutions.
Horton
L K
LK
Providence Medical Center, Seattle, Washington 98124-1008, USA.
D000554:Ambulatory Care Facilities / Q000458:organization & administration*; D003284:Contract Services; D006739:Hospital Administration; D006801:Humans; D008283:Maintenance; D008421:Materials Management, Hospital; D009936:Organizational Innovation; D010044:Outpatient Clinics, Hospital / Q000458:organization & administration*; D011216:Practice Management, Medical / Q000458:organization & administration*; D012308:Risk Management; D014481:United States