Redesign calls for rethinking processes and revamping organizational culture.
The very nature of redesign challenges traditional work roles and organizational hierarchies. Even facilities with stellar reputations for clinical quality are not immune to its challenges. Here's the story of the Cleveland Clinic Foundation, where staff have experienced some of the same basic redesign problems that have challenged lesser-known facilities.
D006754:Hospital Restructuring / Q000458:organization & administration*; D006770:Hospitals, Group Practice / Q000191:economics / Q000458:organization & administration*; D006801:Humans; D007588:Job Satisfaction; D007857:Leadership; D008332:Management Quality Circles; D009738:Nursing Service, Hospital / Q000458:organization & administration; D009820:Ohio; D015279:Organizational Culture; D009936:Organizational Innovation; D010934:Planning Techniques; D011590:Psychology, Industrial