title: Knowing the score. Mass. hospitals find out how patients rated them.
authors: J D
authors: JD
authors: Moore
mesh_terms: D019538:Health Care Surveys; D006761:Hospitals / Q000145:classification / Q000592:standards*; D007255:Information Services; D008404:Massachusetts; D009524:Newspapers as Topic; D017060:Patient Satisfaction; D011787:Quality of Health Care