title: An incident reporting system: documented at the point of service.
abstract: Many healthcare organizations maintain two systems for documenting incidents reports: A paper incident report system completed by staff and managers and A computerized system where clerical staff duplicate the same information in a database. This article discusses the way risk managers in hospitals and healthcare organizations can reduce paperwork and more rapidly address the implementation of a point of service computerized system to document incidents. The benefits of such a system include: Real-time information and trending of occurrences. Reduced liability by securing reports earlier. Maintaining a higher level of confidentiality. Earlier problem resolution. Providing a valuable link between the risk, quality, and safety functions of the organization.
authors: Good Samaritan Hospital, Vincennes, IN, USA.
authors: M S
authors: MS
authors: Golden
mesh_terms: D016907:Adverse Drug Reaction Reporting Systems; D003219:Confidentiality; D005568:Forms and Records Control; D006751:Hospital Information Systems; D006801:Humans; D019300:Medical Errors; D017060:Patient Satisfaction; D019095:Point-of-Care Systems; D012308:Risk Management / Q000379:methods*; D012984:Software; D014481:United States