Patient-driven indicators for quality.
Measuring quality encompasses many factors, including patients' perceptions of providers' performance. The Joint Commission on Accreditation of Healthcare Organizations now includes questions developed by The Picker Institute in its ORYX initiative as a way of gauging how well providers meet patients' needs for education, self-care and expectations for treatment.
D003625:Data Collection; D019538:Health Care Surveys; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D017060:Patient Satisfaction; D019984:Quality Indicators, Health Care; D012984:Software; D014481:United States