E-mail medicine: dawn of a new era in physician-patient communication.
Computer-based electronic mail has opened up new opportunities for physician-patient communication. In many ways, electronic communication is more convenient than either the telephone or the postal service. However, it is important to recognize the limitations of electronic mail. In this article, we review important issues and recommend minimal standards for physician-patient communication via electronic mail.
Nettleman
M D
MD
Virginia Commonwealth University, Richmond 23298, USA. mnettlem@hsc.vcu.edu
Olchanski
V
V
Perlin
J B
JB
D003142:Communication; D003195:Computer Communication Networks / Q000458:organization & administration*; D003219:Confidentiality; D017598:Efficiency, Organizational; D009936:Organizational Innovation; D010817:Physician-Patient Relations; D011216:Practice Management, Medical; D014481:United States