Telephone helplines. Direct enquiries.
A survey of potential users of NHS Direct showed the idea was popular, particularly with parents of children under five, people with long-term illness and carers. Respondents envisaged the main function of the service as providing advice on minor ailments. Most respondents were willing to pay for a local call to ring the service.
Kennelly
C
C
College of Health, Warwick University, UK.
Dale
J
J
D001294:Attitude to Health; D003625:Data Collection; D015277:Hotlines / Q000706:statistics & numerical data*; D009726:Nurses; D010342:Patient Acceptance of Health Care / Q000706:statistics & numerical data*; D010865:Pilot Projects; D012017:Referral and Consultation; D013222:State Medicine / Q000458:organization & administration; D014218:Triage / Q000379:methods*; D006113:United Kingdom