title: Patient satisfaction: what you see is what you get. You can't improve it unless you know what patients think.
authors: Press Ganey Associates, South Bend, IN, USA.
authors: R F
authors: RF
authors: Ganey
authors: M
authors: M
authors: Drain
mesh_terms: D003627:Data Interpretation, Statistical; D019538:Health Care Surveys; D006788:Hospitals, Voluntary / Q000592:standards*; D006801:Humans; D007255:Information Services; D009937:Organizational Objectives; D017060:Patient Satisfaction; D019984:Quality Indicators, Health Care; D014341:Trustees; D014481:United States