title: Establishing the link: relating a 360 degree management assessment and development process to the bottom line.
abstract: The challenges facing hospital management today demand that both medical and nonmedical personnel be as productive as possible, with the ultimate goal of establishing a link between employee growth and return on investment, while maintaining the highest standards of patient care Using two case studies--River Parishes Hospital and Manatee Hospital--this article discusses how 360-degree assessment programs can contribute to individual and team development as well as the bottom line. The article will show how ACUMEN Skills, a 360 degree assessment tool, implemented with appropriate facilitation, helped to increase productivity and efficiency, improve relationships among staff at all levels, reduces expenses, and strengthen the bottom line.
authors: Delta Consultants, Inc., Wayne, PA, USA.
authors: R
authors: R
authors: DeSimone
mesh_terms: D017598:Efficiency, Organizational; D005431:Florida; D006740:Hospital Administrators / Q000193:education*; D006764:Hospitals, Community / Q000191:economics / Q000458:organization & administration* / Q000592:standards; D007324:Institutional Management Teams; D008145:Louisiana; D019982:Organizational Case Studies; D009936:Organizational Innovation; D009937:Organizational Objectives; D011361:Professional Competence; D016730:Program Development; D013192:Staff Development / Q000191:economics*; D017749:Total Quality Management