title: A personal touch. When it comes to serving Medicare members, a high-touch approach pays off.
authors: E
authors: E
authors: Zablocki
mesh_terms: D000368:Aged; D006279:Health Maintenance Organizations / Q000458:organization & administration* / Q000592:standards / Q000706:statistics & numerical data; D006299:Health Services for the Aged / Q000458:organization & administration; D006801:Humans; D008389:Marketing of Health Services / Q000379:methods*; D006278:Medicare / Q000458:organization & administration*; D010353:Patient Education as Topic; D017060:Patient Satisfaction; D011369:Professional-Patient Relations; D014481:United States