Dependence of technological routinization on structural variables in human service organizations.
The traditional explanation of the relationship between structure and technology in the design of an organization is developed to include the implementation phase. A model of the implementation phase uses worker discretion as a linking mechanism to explain the impact of structure on human service technologies. A path analysis of data from 30 human service organizations supports the specification of technological routinization in a dependent relationship with four structural variables.
Glisson
C A
CA
D001290:Attitude; D003657:Decision Making; D006801:Humans; D009934:Organization and Administration; D011795:Surveys and Questionnaires; D013672:Technology; D014481:United States