title: Improving satisfaction through action research.
authors.forename: R T
authors.initials: RT
authors.lastname: Harris
mesh_terms: D003258:Consumer Behavior; D006772:Hospitals, Military / Q000458:organization & administration; D006801:Humans; D010044:Outpatient Clinics, Hospital / Q000592:standards; D010344:Patient Advocacy; D010564:Personnel, Hospital / Q000193:education; D012106:Research; D011795:Surveys and Questionnaires; D014481:United States