From whodunit to what happened.
An amnesty on errors? A few hospitals are declaring one, finding that it actually helps reduce mistakes. "This is a very hard sell," acknowledges one nursing executive. "But once people trusted they wouldn't be disciplined for reporting mistakes, we were able to look at systems and solve problems."
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D004647:Employee Discipline; D004650:Employee Performance Appraisal; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D008508:Medication Errors / Q000517:prevention & control*; D008510:Medication Systems, Hospital / Q000458:organization & administration / Q000592:standards*; D009741:Nursing Staff, Hospital; D010557:Personnel Administration, Hospital; D012308:Risk Management / Q000379:methods*; D017749:Total Quality Management; D014481:United States