title: Communicating with health care consumers.
authors.forename: D M
authors.initials: DM
authors.lastname: Hai
authors.forename: C H
authors.initials: CH
authors.lastname: Patti
mesh_terms: D003142:Communication; D003159:Community-Institutional Relations; D006295:Health Resources; D006739:Hospital Administration; D008389:Marketing of Health Services