title: Dependence of technological routinization on structural variables in human service organizations.
abstract: The traditional explanation of the relationship between structure and technology in the design of an organization is developed to include the implementation phase. A model of the implementation phase uses worker discretion as a linking mechanism to explain the impact of structure on human service technologies. A path analysis of data from 30 human service organizations supports the specification of technological routinization in a dependent relationship with four structural variables.
authors.forename: C A
authors.initials: CA
authors.lastname: Glisson
mesh_terms: D001290:Attitude; D003657:Decision Making; D006801:Humans; D009934:Organization and Administration; D011795:Surveys and Questionnaires; D013672:Technology; D014481:United States