Quality of care: bridging the gap between promise and performance.
A well-organized quality assurance program is the primary mechanism by which hospitals maintain the quality of patient care. However, there are other elements of quality improvement that can be achieved only through the leadership of the board and administration. The author outlines some actions that hospital leadership needs to take to ensure continuing improvement in patient care.
D006075:Governing Board; D006761:Hospitals; D011785:Quality Assurance, Health Care; D014481:United States