Diagnosing organizational decision making through responsibility charting.
Decision making within many organizations is becoming increasingly complex and difficult to manage. This article describes a technique called "Responsibility Charting" which can be used as a basis for understanding and improving decision making, and for enhancing the quality of communication within an organization. The authors present a case study to illustrate the types of analyses possible with this technique.
D000288:Administrative Personnel; D003657:Decision Making; D006126:Group Processes; D006801:Humans; D009934:Organization and Administration; D012380:Role