Characteristics of clients, staff interventions, and the continuum of care.
In two samples of over 200 consecutive referrals each from a psychiatric hospital to community agencies, client characteristics were generally unrelated to referral success but three staff interventions were related to completing referrals. It was concluded that known interventions are stronger predictors of successful referrals than patient characteristics. Staff telephone contacts with ethnic minorities were more successful in effecting referrals than with majority patients.
D003266:Continuity of Patient Care; D006778:Hospitals, Psychiatric; D006801:Humans; D001523:Mental Disorders / Q000628:therapy*; D008913:Minority Groups; D010349:Patient Compliance; D010351:Patient Discharge; D011320:Primary Health Care; D012017:Referral and Consultation; D044465:White People