New York City's approach to problem-employee counseling.
Employee problems such as alcohol and drugs (and the emotional turmoil that leads to them) continue to slow productivity and increase turnover. For nine years, New York City has been an innovator in this area of personnel concern, abandoning the traditional warn-and-terminate method for the centralized and cost-effective outreach program that is outlined here.
D000288:Administrative Personnel; D000437:Alcoholism / Q000517:prevention & control / Q000534:rehabilitation*; D001290:Attitude; D003376:Counseling; D006077:Government Agencies; D006801:Humans; D001523:Mental Disorders / Q000628:therapy; D009519:New York City; D009786:Occupational Health Services / Q000458:organization & administration*; D012017:Referral and Consultation