New supervisors tackle employee relations.
By Alan G. Cotzin, director, Office of Human Resources Development, University of Michigan Hospital, Ann Arbor. The University of Michigan Hospital has developed an employee relations training program for newly appointed managers and supervisors. During the 2 1/2-day series, participants learn the hospital's management philosophy and how to apply it in a positive manner to various employee relations problems. Some of the specific topics covered include coaching and counseling, value differences, grievance procedures, and affirmative action.
D000288:Administrative Personnel / Q000193:education*; D008824:Michigan; D010557:Personnel Administration, Hospital