Experiences in utilizing the quality circle concept.
This article describes an experience with using the quality circle concept in a hospital pharmacy environment. The initial experience was positive in that the staff defined productivity standards for themselves. The staff used their productivity standards to evaluate the perceived problem of understaffing in the department.
D002140:California; D004526:Efficiency; D006126:Group Processes; D006744:Hospital Bed Capacity, 100 to 299; D006801:Humans; D010559:Personnel Management; D010561:Personnel Staffing and Scheduling; D010607:Pharmacy Service, Hospital / Q000458:organization & administration*; D011786:Quality Control