The human dimension.
There has long been a correlation between the degree of anger of the patient towards his physician or hospital and the filing of a malpractice suit. The following article, reprinted from the Report of the Secretary's Commission on Medical Malpractice. DHEW, presents a comprehensive review of the human factor as it relates to medical malpractice. Providers and their attorneys wishing to obtain the complete two-volume report should write to DHEW in Washington, D.C., referring to publication number OS73-88.
D000786:Anger; D003142:Communication; D003258:Consumer Behavior; D006801:Humans; D008318:Malpractice / Q000331:legislation & jurisprudence*; D008505:Medical Staff, Hospital / Q000331:legislation & jurisprudence*; D010344:Patient Advocacy; D010817:Physician-Patient Relations; D014342:Truth Disclosure; D014481:United States