Seeing inside with outside eyes.
Hospital visiting by community health councils is usually accompanied, traditionally, by a certain amount of tension and anxiety. Some NHS staff retain the old image of the hospital visitor as a benevolent busybody while the CHC member may view any defensive attitudes of hospital staff as attempts to camouflage. Alison Hyde reports on her talks with CHC secretaries and administrators in Northumberland, Nottingham and Kent.
D003159:Community-Institutional Relations; D003255:Consumer Organizations; D004739:England; D006739:Hospital Administration; D013222:State Medicine