The competitive edge--group or solo practice?
Although the general public has viewed the introduction of automation into business activities as depersonalizing, the Laconia Clinic addressed the issue of the patient/clinic relationship with a program of personalization through automation. In answer to competition from solo practitioners, the clinic developed an automated information traffic system combined with personal interaction.
D003201:Computers; D006123:Group Practice / Q000458:organization & administration*; D006801:Humans; D009513:New Hampshire; D010817:Physician-Patient Relations