Role of referent selection in primary care provider choice and satisfaction.
This study reports the results of a large scale mail survey designed to identify and assess the sources of influence used in choosing primary medical care providers. Distinctive referent utilization patterns were identified for particular demographically defined market segments. Additionally, patient satisfaction with primary care providers was shown to be related to referent selection preferences.
D000704:Analysis of Variance; D003258:Consumer Behavior; D010342:Patient Acceptance of Health Care; D011320:Primary Health Care / Q000706:statistics & numerical data; D012017:Referral and Consultation / Q000706:statistics & numerical data; D011795:Surveys and Questionnaires; D014481:United States