Patient representative program.
In this "Management in Action" article, Mr. Rush presents a patient representative program developed to provide personalized services to patients. He reviews the development and operation of the program, and discusses its results.
D006746:Hospital Bed Capacity, 500 and over; D006748:Hospital Departments / Q000458:organization & administration*; D007587:Job Description; D010344:Patient Advocacy; D011641:Public Relations; D011872:Radiology Department, Hospital / Q000458:organization & administration*; D013022:South Carolina