Assertiveness and the medical administrator.
The ability of a medical record professional to deal successfully with other professionals in the health care system is an important measure of individual success as well as the success of the medical record service he/she manages. Assertion is usually a most successful technique in dealing with difficult interpersonal situations.
D000374:Aggression; D001242:Assertiveness; D006801:Humans; D007398:Interpersonal Relations; D008497:Medical Record Administrators / Q000523:psychology*; D014481:United States