How we survived an operational review.
One year ago, North Bay Civic was told to open its doors to an operational review. In this personal account, the hospital's executive director explains how an initially stressful process had a happy ending.
D003253:Consultants; D006739:Hospital Administration / Q000592:standards*; D006744:Hospital Bed Capacity, 100 to 299; D006801:Humans; D008330:Management Audit; D009864:Ontario; D009934:Organization and Administration