Employee voice and employee retention.
This study investigates the relationship between the extent to which employees have opportunities to voice dissatisfaction and voluntary turnover in 111 short-term, general care hospitals. Results show that, whether or not a union is present, high numbers of mechanisms for employee voice are associated with high retention rates. Implications for theory and research as well as management practice are discussed.
D003142:Communication; D006769:Hospitals, General / Q000458:organization & administration*; D006801:Humans; D007588:Job Satisfaction; D007750:Labor Unions; D010559:Personnel Management; D010563:Personnel Turnover; D010564:Personnel, Hospital / Q000523:psychology*; D012106:Research; D013223:Statistics as Topic; D014481:United States