Healing angry wounds: the roles of apology and mediation in disputes between physicians and patients.
D003142:Communication; D003220:Conflict, Psychological; D006801:Humans; D008318:Malpractice / Q000331:legislation & jurisprudence*; D010817:Physician-Patient Relations; D011209:Power, Psychological; D012803:Sick Role; D012962:Sociology, Medical; D014481:United States