Service companies: focus or falter.
D002170:Canada; D003258:Consumer Behavior; D006547:Hernia; D015285:Hospital-Patient Relations; D006782:Hospitals, Special / Q000458:organization & administration*; D008389:Marketing of Health Services / Q000379:methods*; D009937:Organizational Objectives; D011357:Product Line Management; D011641:Public Relations; D014481:United States