Breaking through the rhetoric on HMO quality.
"The failure of HMO's and other managed care plans to compete on the basis of demonstrated, documented quality of care," recently deplored by InterStudy Chairman Paul Ellwood, suggests that employers need to assess HMOs' quality--at least for now--from other perspectives. The Manager of Medical Services at Healthplan Management Services details questions employers should ask HMOs about their finances, delivery system structure and processes, data collection and overall service results before they sign contracts.
D003657:Decision Making; D006264:Health Benefit Plans, Employee / Q000592:standards*; D006279:Health Maintenance Organizations / Q000592:standards*; D007348:Insurance, Health / Q000592:standards*; D011787:Quality of Health Care; D014481:United States