Spanning the boundary between agency and community: a study of health planning staff and board interaction.
This paper suggests that planning staff and board members function as boundary spanners between the agency and various interests which must be considered in health planning. The study outlines communication behaviors which, in the view of board members, appear to influence decision making and effective performance as boundary spanners collaborate in planning.
D003142:Communication; D003256:Community Participation; D003657:Decision Making; D006075:Governing Board; D006285:Health Planning / Q000458:organization & administration*; D006307:Health Systems Agencies / Q000458:organization & administration; D006801:Humans; D009519:New York City; D011795:Surveys and Questionnaires; D014481:United States