Customer service contributes to hospital revenues.
By evaluating the costs and value of handling complaints and providing information, guest relations professionals can prove that customer service contributes directly and indirectly to hospitals' revenues.
D003258:Consumer Behavior / Q000191:economics*; D003365:Costs and Cost Analysis; D015285:Hospital-Patient Relations / Q000191:economics*; D011641:Public Relations / Q000191:economics*; D014481:United States