An assessment of human services program outcome measures: are they credible, feasible, useful?
The authors present the results of an assessment of human service program outcome measures included in a county department's formative evaluation system. The criteria of credibility, feasibility, and utility provided the framework for examining measures in the context of the field environment within which programs operate and are evaluated. Recommendations address findings regarding three categories of evaluation measure and their potential application in other agency settings.
D003156:Community Mental Health Services / Q000458:organization & administration*; D008910:Minnesota; D009937:Organizational Objectives; D010043:Outcome and Process Assessment, Health Care / Q000379:methods*; D015397:Program Evaluation; D012949:Social Work, Psychiatric / Q000458:organization & administration*