Work group design in pharmacy: the pharmacist-technician team.
The contemporary pharmacy practice manager faces the challenge of designing pharmacy service programs that not only satisfy the needs of the patient, but at the same time satisfy and motivate the pharmacists and technicians who sustain the programs. This research examined the team design, which has been recommended but not fully described in the literature. This application did not explore the full potential of the team design in the hospital pharmacy setting. More study is needed in this area to assess the impact of work group design on the expansion of clinical programs, employee turnover rates, quality and quantity of work produced, and, most important, the impact on job satisfaction enjoyed by pharmacists and technicians.
D003625:Data Collection; D006127:Group Structure; D006801:Humans; D007588:Job Satisfaction; D008962:Models, Theoretical; D010348:Patient Care Team / Q000458:organization & administration*; D010595:Pharmacists; D010607:Pharmacy Service, Hospital; D014481:United States; D000078329:Workforce