[Medicine and industry learning from each other].
This paper presents a comparative review of the quality control methods in the industry and health care system with emphasis placed on hospitals. These standards were applied for the first time in the medical sector in 1995 in German hospital, which then was given the quality certificate. According to experience the application of standards ISO 9000, 9001 and 9002 in the hospital requires certain modification because the quality control in the health care is targeted on the process of production and not only on the outcome of the provided service. Unfortunately in the countries of former Yugoslavia there is no greater interest yet.
D006761:Hospitals / Q000592:standards*; D011785:Quality Assurance, Health Care