Designing a first-line manager development program using organization-appropriate strategies.
First-line managers (head nurses) are increasingly accountable for all aspects of nursing care delivery and resource management on a unit. However, traditional methods of training head nurses may not adequately prepare them to meet their increasing responsibilities. A structured first-line manager development program can help correct this deficiency. However, the successful implementation of such a program requires an understanding of organizational culture as well as substantive knowledge about management. This article describes how a hospital-based first-line manager development program was designed and implemented by using strategies appropriate to the values, norms, and resources within the organization.
D004509:Education, Nursing, Continuing; D006746:Hospital Bed Capacity, 500 and over; D007087:Illinois; D009741:Nursing Staff, Hospital / Q000193:education*; D009745:Nursing, Supervisory; D015279:Organizational Culture; D010559:Personnel Management / Q000458:organization & administration*; D010934:Planning Techniques; D013192:Staff Development / Q000458:organization & administration*