Standards on management of patient complaints--AMH (Accreditation Manual for Hospitals), AHCSM (Ambulatory Health Care Standards Manual), LTCSM (Long Term Care Standards Manual).
D000068:Accreditation; D000553:Ambulatory Care / Q000592:standards*; D015285:Hospital-Patient Relations; D007591:Joint Commission on Accreditation of Healthcare Organizations; D008134:Long-Term Care / Q000592:standards*; D010344:Patient Advocacy / Q000592:standards*; D011641:Public Relations; D014481:United States