The dissatisfied medical patient: predictors of intent to change doctors.
A favorable patient-doctor relationship is critical for the maintenance of a stable and productive practice. Most adults are likely to have had experiences in physician's offices that have caused upset or dissatisfaction. Many of these experiences will have resulted in changing doctors. The likelihood of changing doctors is more often related to the physician's behavior than to his or her actual competence or efficacy.
D003258:Consumer Behavior; D003625:Data Collection; D006801:Humans; D010342:Patient Acceptance of Health Care; D010817:Physician-Patient Relations; D010934:Planning Techniques; D014481:United States