Effective or efficient management of health care?
To what extent can general managers really make a difference to the performance of the NHS post-white paper? To what extent is NHS performance, and therefore general managers, performance, to be considered only in efficiency terms, as opposed to effectiveness? What will be the key objectives for health care that managers will be expected to address during the next five years? What are general managers expected to do? asks Hugh Flanagan.
D000288:Administrative Personnel / Q000592:standards*; D004526:Efficiency; D004650:Employee Performance Appraisal; D010559:Personnel Management; D010934:Planning Techniques; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom