title: Becoming customer-driven in a "report card" marketplace.
authors.forename: R C
authors.initials: RC
authors.lastname: Coile
authors.forename: H L
authors.initials: HL
authors.lastname: Menkin
mesh_terms: D003258:Consumer Behavior / Q000706:statistics & numerical data*; D003625:Data Collection; D016208:Databases, Factual; D003710:Demography; D003815:Dentists / Q000592:standards; D019981:Health Care Sector / Q000706:statistics & numerical data / Q000639:trends*; D006279:Health Maintenance Organizations / Q000592:standards; D006761:Hospitals / Q000592:standards / Q000706:statistics & numerical data; D007255:Information Services; D010820:Physicians / Q000592:standards; D011639:Public Opinion; D011787:Quality of Health Care / Q000706:statistics & numerical data*; D014481:United States