Europe supports UK government in putting quality at the heart of health care.
The new government drive for quality to be at the heart of health care is discussed, following which an insight into the membership and remit of the new European Health-Care Working Group is given. The article also provides a brief description of the European Foundation for Quality Management model and the benefits associated with applying self-assessment as a tool for attaining business excellence. Finally, the first stages of the work proposed by the European Health-Care Working Group is highlighted along with the potential effect on health care within the UK.
Jackson
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European Centre for TQM, Bradford Management Centre, University of Bradford, UK.
D003695:Delivery of Health Care / Q000458:organization & administration / Q000592:standards; D005060:Europe; D019981:Health Care Sector; D017146:Models, Organizational; D017063:Outcome Assessment, Health Care; D010559:Personnel Management / Q000379:methods / Q000592:standards*; D013222:State Medicine / Q000458:organization & administration* / Q000592:standards; D017749:Total Quality Management; D006113:United Kingdom