title: Building the road map for a performance-driven organization.
abstract: The strategic importance of performance improvement (PI) in healthcare is being recognized across the country. Organizations that recognize PI's importance and support PI will be better prepared for a healthcare future that mandates measurable value. Building the foundation for success is neither a simple task nor a cheap one. It requires a total systems perspective on improving processes and systems, a commitment to continual learning, and recognition of what other industries have already learned--to succeed, you must constantly innovate and improve. This article discusses one organization's approach to building the foundation for a performance-driven 21st-century healthcare system.
authors.forename: C
authors.initials: C
authors.lastname: Lima
authors.forename: E
authors.initials: E
authors.lastname: Huey
mesh_terms: D019985:Benchmarking; D003659:Decision Making, Organizational; D019468:Disease Management; D006254:Hawaii; D006739:Hospital Administration / Q000592:standards*; D006746:Hospital Bed Capacity, 500 and over; D006801:Humans; D007857:Leadership; D019982:Organizational Case Studies; D009936:Organizational Innovation; D017749:Total Quality Management / Q000379:methods*