Translating health information across cultures.
Patient education materials can't simply be translated from one language to another. To make sure patients get the whole message, one California health plan works with a team of education specialists, bilingual staff and customer service representatives to tailor each document to the needs of its Hispanic and Vietnamese patients.
D001294:Attitude to Health; D002140:California; D018864:Cultural Diversity; D007255:Information Services; D010353:Patient Education as Topic / Q000379:methods*; D013664:Teaching Materials