title: Stand by me. To thrive as the new American health care system managed care will have to go beyond consumer satisfaction and once again earn the public's trust.
authors.forename: M L
authors.initials: ML
authors.lastname: Millenson
mesh_terms: D018672:Community Health Planning; D003258:Consumer Behavior; D019981:Health Care Sector; D006279:Health Maintenance Organizations / Q000266:history / Q000592:standards* / Q000639:trends; D049673:History, 20th Century; D007591:Joint Commission on Accreditation of Healthcare Organizations; D008402:Mass Media; D009937:Organizational Objectives; D011639:Public Opinion; D011785:Quality Assurance, Health Care; D012945:Social Values; D014481:United States