title: Fire that elusive "somebody" in HR by redefining ESS (employee self-service).
abstract: The recent trend to corporate downsizing has affected many human resources departments, frequently making it difficult for employees to get correct benefits information. Employers may turn to Web-based technology and utilize an employee self-service (ESS) system as a way to make accurate and timely benefits information accessible to employees when they need it. To be most effective, an ESS system should be redefined to promote employee self-sufficiency.
authors.affiliation: LifeMap Communications, USA.
authors.forename: R D
authors.initials: RD
authors.lastname: Perussina
mesh_terms: D003256:Community Participation; D006264:Health Benefit Plans, Employee; D007345:Insurance Claim Review / Q000458:organization & administration*; D020407:Internet; D016365:Liability, Legal; D020415:Personnel Downsizing; D010559:Personnel Management / Q000331:legislation & jurisprudence / Q000592:standards*; D010563:Personnel Turnover; D014481:United States