Going postal. How to defuse employee violence.
Bonifazi
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D003220:Conflict, Psychological; D004647:Employee Discipline / Q000379:methods*; D006282:Health Personnel / Q000523:psychology*; D006801:Humans; D017008:Negotiating; D009735:Nursing Homes / Q000458:organization & administration; D016134:Organizational Policy; D014481:United States; D014754:Violence / Q000517:prevention & control*; D000078329:Workforce