Spider diagram helps hospital cut the fat using clinical quality and patient satisfaction data.
A balancing act: When it became apparent that a 900-bed hospital in Detroit needed to cut costs to stay viable, leaders decided making across-the-board cuts would be as dangerous as making no cuts. Instead, they began measuring four different types of indicators on a new service-line basis using a spider diagram to ensure they were balancing the needs of administration, physicians, patients, and the community.
D019985:Benchmarking; D003196:Computer Graphics; D003363:Cost Control / Q000379:methods; D003627:Data Interpretation, Statistical; D005375:Financial Audit; D006746:Hospital Bed Capacity, 500 and over; D006788:Hospitals, Voluntary / Q000191:economics / Q000458:organization & administration* / Q000592:standards; D006801:Humans; D008330:Management Audit; D008824:Michigan; D009936:Organizational Innovation; D017060:Patient Satisfaction; D019984:Quality Indicators, Health Care