title: Satellite clinics enhance reach and reputation: it's all about customer service in West Bend, Wisconsin.
authors.affiliation: Flad & Associates, USA.
authors.forename: T M
authors.initials: TM
authors.lastname: Grove
mesh_terms: D000554:Ambulatory Care Facilities / Q000458:organization & administration*; D003258:Consumer Behavior; D005194:Family Practice / Q000458:organization & administration*; D006297:Health Services Accessibility; D006801:Humans; D009096:Multi-Institutional Systems; D009936:Organizational Innovation; D014922:Wisconsin