title: Date with destiny.
abstract: The focus of healthcare IT has tended to be on the back end: billing, financial systems and administration. This is now changing as healthcare facilities realize that patients are customers, and more emphasis must be placed on that first patient contact: scheduling.
authors.forename: E X
authors.initials: EX
authors.lastname: DeJesus
mesh_terms: D001071:Appointments and Schedules; D006295:Health Resources; D007348:Insurance, Health; D008331:Management Information Systems; D009819:Office Visits; D010361:Patients; D010562:Personnel Staffing and Scheduling Information Systems; D018511:Systems Integration; D014481:United States