title: Institute of Health Record Information and Management. Management Guidelines November 1998. Dealing with suspected bogus calls.
mesh_terms: D008192:Deception; D005607:Fraud / Q000517:prevention & control*; D017408:Guidelines as Topic; D008497:Medical Record Administrators / Q000592:standards; D008500:Medical Records Department, Hospital / Q000592:standards*; D018907:Privacy; D012637:Security Measures; D013222:State Medicine / Q000458:organization & administration; D013689:Telephone; D006113:United Kingdom