Baseline assessments of patient satisfaction: what one academic practice did with the findings.
Cordell
B C
BC
University of South Florida Physicians Group, Tampa, USA.
Sullivan
K W
KW
D000046:Academic Medical Centers; D005431:Florida; D006123:Group Practice / Q000458:organization & administration / Q000592:standards*; D019538:Health Care Surveys; D006801:Humans; D007318:Inservice Training / Q000458:organization & administration; D007588:Job Satisfaction; D008330:Management Audit; D008332:Management Quality Circles; D015279:Organizational Culture; D017060:Patient Satisfaction; D017749:Total Quality Management