title: Know benefits, pitfalls of satisfaction measures.
authors.forename: J
authors.initials: J
authors.lastname: Guaspari
mesh_terms: D003625:Data Collection; D017598:Efficiency, Organizational; D017048:Health Care Costs; D015285:Hospital-Patient Relations; D006801:Humans; D009936:Organizational Innovation; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000379:methods*; D014481:United States