title: Internet offers direct access, new ways of providing information to customers.
mesh_terms: D003142:Communication; D003256:Community Participation; D019981:Health Care Sector / Q000639:trends*; D006801:Humans; D007255:Information Services / Q000639:trends*; D020407:Internet / Q000706:statistics & numerical data* / Q000639:trends; D008389:Marketing of Health Services; D020416:Outsourced Services; D010353:Patient Education as Topic; D010817:Physician-Patient Relations; D014481:United States