title: The balanced scorecard solution at Peel Memorial Hospital.
authors.affiliation: Peel Memorial Hospital, Brampton, Ontario.
authors.forename: B W
authors.initials: BW
authors.lastname: Harber
mesh_terms: D019985:Benchmarking; D006764:Hospitals, Community / Q000458:organization & administration* / Q000592:standards; D017146:Models, Organizational; D009864:Ontario; D009936:Organizational Innovation; D009937:Organizational Objectives; D010934:Planning Techniques; D019984:Quality Indicators, Health Care; D017749:Total Quality Management / Q000379:methods*