Human resource management in the health-care industry.
It has been said that managing change is a synonym for managing people through change. No other industry has experienced more change in the past ten years than the health-care industry. In order to regulate all this change, managers in health-care organizations must identify new ways to deal with the changes. The issues are as old as time: job satisfaction, cultural conflict, and compensation. This paper addresses each of these key issues with the following examples. A new nursing paradigm that was implemented at a hospital has significantly increased job satisfaction. This paper also takes a look at ways to manage cultural conflict in a diversified workforce. Finally, the results of a team approach to compensation are studied.
Conant
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Department of Management, School of Business Administration and Economics, California State University, Fullerton, USA.
Kleiner
B H
BH
D003220:Conflict, Psychological; D018864:Cultural Diversity; D004649:Employee Incentive Plans; D006282:Health Personnel / Q000458:organization & administration; D006801:Humans; D007587:Job Description; D007588:Job Satisfaction; D009936:Organizational Innovation; D010559:Personnel Management / Q000379:methods*; D012456:Salaries and Fringe Benefits; D014481:United States