Developing a clinical information system: an interpretive case analysis within a UK hospital.
This paper seeks to adopt an interpretive case analysis for the study of the development of a clinical information system within a UK hospital. An initial literature review is outlined, which draws attention to the distinction between formal-rational and interpretive perspectives on information technology impacts. A case study is presented where a number of issues are identified which suggest that formal systems analysis techniques do not reflect the organizational realities within the hospital. The paper concludes with a brief discussion of the concerns for systems development, and notes the value of an interpretive perspective in this respect.
Hackney
R
R
Manchester Metropolitan University, UK.
Dhillon
G
G
D020000:Decision Support Systems, Clinical; D006751:Hospital Information Systems / Q000458:organization & administration*; D006779:Hospitals, Public / Q000458:organization & administration*; D016347:Medical Records Systems, Computerized; D019982:Organizational Case Studies; D015279:Organizational Culture; D013222:State Medicine / Q000458:organization & administration; D013597:Systems Analysis; D018511:Systems Integration; D006113:United Kingdom