title: How good can health care get? Health care service quality.
authors.forename: R C
authors.initials: RC
authors.lastname: Coile
authors.forename: K
authors.initials: K
authors.lastname: Peterson
mesh_terms: D019985:Benchmarking; D019033:Delivery of Health Care, Integrated / Q000592:standards; D006739:Hospital Administration / Q000592:standards; D007255:Information Services; D015279:Organizational Culture; D017060:Patient Satisfaction / Q000706:statistics & numerical data; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D014481:United States