Building human resources capability in health care: a global analysis of best practice--Part III.
This is the last part of a series of three papers which discussed very comprehensively best practice applications in human resource management by drawing special inferences to the healthcare context. It emerged from parts I and II that high performing organisations plan and intend to build sustainable capability through a systematic consideration of the human element as the key asset and through a continuous process of training, developing, empowering and engaging people in all aspects of organisational excellence. Part III brings this debate to a close by demonstrating what brings about organisational excellence and proposes a road map for effective human resource development and management, based on world class standards. Healthcare human resource professionals can now rise to the challenge and plan ahead for building organisational capability and sustainable performance.
Zairi
M
M
University of Bradford, UK.
D019985:Benchmarking; D006801:Humans; D007588:Job Satisfaction; D007857:Leadership; D009042:Motivation; D009937:Organizational Objectives; D010559:Personnel Management / Q000379:methods / Q000592:standards*; D013192:Staff Development; D017749:Total Quality Management; D006113:United Kingdom