title: Managing hidden transition points.
authors.affiliation: Rochester Institute of Technology, NY, USA.
authors.forename: T
authors.initials: T
authors.lastname: McCaffrey
mesh_terms: D000288:Administrative Personnel; D000554:Ambulatory Care Facilities / Q000458:organization & administration*; D003266:Continuity of Patient Care; D003659:Decision Making, Organizational; D007857:Leadership; D009936:Organizational Innovation; D010934:Planning Techniques; D014481:United States