title: Optimizing collection agency performance.
authors.forename: D P
authors.initials: DP
authors.lastname: Hawkins
mesh_terms: D003284:Contract Services / Q000191:economics / Q000592:standards*; D003362:Cost-Benefit Analysis; D003657:Decision Making; D017598:Efficiency, Organizational; D010350:Patient Credit and Collection / Q000458:organization & administration*; D014481:United States