The waiting room: a potential time bomb?
The waiting room can be a potential time bomb if not handled properly, says the author. Communication with patients about waiting time and being aware of and dealing with potential problems are the key to preventing violence.
Fitzpatrick
T K
TK
MedPartners, Long Beach, CA, USA.
D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006801:Humans; D010361:Patients / Q000145:classification / Q000523:psychology*; D011369:Professional-Patient Relations; D012637:Security Measures; D017748:Time Management; D014481:United States; D014754:Violence / Q000517:prevention & control*; D014850:Waiting Lists