title: Internet course on total quality management.
abstract: The Internet provides new opportunities to information-based industries such as universities. If a vast majority of potential customers of our programs have access to the Internet, then it is conceivable that many universities will begin teaching Internet courses and that such courses could, in many cases, replace or at least augment existing face-to-face classroom activities. This paper is an account of one such course at Cleveland State University and the type of policy issues raised by the course at this institution.
authors.affiliation: College of Business Administration, Cleveland State University, OH 44115, USA.
authors.forename: F
authors.initials: F
authors.lastname: Alemi
authors.forename: L R
authors.initials: LR
authors.lastname: Walker
authors.forename: R
authors.initials: R
authors.lastname: Minter
mesh_terms: D000328:Adult; D003258:Consumer Behavior; D003309:Copyright; D003479:Curriculum; D003710:Demography; D020375:Education, Distance / Q000458:organization & administration*; D005260:Female; D006801:Humans; D018973:Intellectual Property; D020407:Internet; D008297:Male; D009820:Ohio; D016134:Organizational Policy; D017749:Total Quality Management; D014495:Universities