title: Beyond the rhetoric: hospital teams apply the quality process to create measurable benefits.
authors.forename: M D
authors.initials: MD
authors.lastname: Pavelich
mesh_terms: D001363:Awards and Prizes; D002170:Canada; D006739:Hospital Administration / Q000592:standards*; D006801:Humans; D007324:Institutional Management Teams; D018802:Patient-Centered Care; D011785:Quality Assurance, Health Care