title: High-tech meets high-touch in call centers.
mesh_terms: D003196:Computer Graphics; D003365:Costs and Cost Analysis; D005103:Expert Systems; D015277:Hotlines; D007253:Information Centers / Q000191:economics / Q000458:organization & administration* / Q000639:trends; D020407:Internet; D008991:Monitoring, Physiologic / Q000379:methods; D019114:Remote Consultation / Q000191:economics / Q000458:organization & administration*; D012984:Software; D017216:Telemedicine; D014481:United States; D014584:User-Computer Interface