title: Key principles of quality management for health information departments and their managers.
abstract: This article briefly summarises the key factors essential for successful quality management in a medical record department. The article suggests that health information managers should play a larger role in overall hospital quality management and their credibility in this activity would be enhanced if they were to first look to their own departments.
authors.affiliation: Qual-med Pty Ltd, NSW. lwilson10@Compuserve.com
authors.forename: L L
authors.initials: LL
authors.lastname: Wilson
mesh_terms: D001315:Australia; D017408:Guidelines as Topic; D006801:Humans; D019451:Information Management / Q000592:standards*; D008330:Management Audit / Q000592:standards; D008497:Medical Record Administrators; D008500:Medical Records Department, Hospital / Q000458:organization & administration / Q000592:standards*; D017749:Total Quality Management / Q000592:standards*