title: Managed care and emergency medical services: patient knowledge versus patient expectations.
authors.forename: E M
authors.initials: EM
authors.lastname: Orsay
authors.forename: K J
authors.initials: KJ
authors.lastname: Stewart
mesh_terms: D001294:Attitude to Health; D004636:Emergency Service, Hospital / Q000706:statistics & numerical data*; D007722:Health Knowledge, Attitudes, Practice; D006801:Humans; D007255:Information Services; D008329:Managed Care Programs / Q000458:organization & administration*; D010342:Patient Acceptance of Health Care / Q000523:psychology*; D010353:Patient Education as Topic / Q000379:methods*; D012107:Research Design