Why good hospitals get bad computing.
American Hospitals spend a lot of money for computing, but physicians and nurses are dissatisfied with the computing that they receive. No one is at fault. Rather, each person, acting in his or her best interest, unwittingly conspires to produce the unfavorable result. Until hospitals make major and fundamental changes in the way they purchase and manage computing, they will continue to spend large sums without commensurate return.
Bleich
H L
HL
Center for Clinical Computing, Harvard Medical School, Boston, USA. bleich@enterprise.bidmc.harvard.edu
D003253:Consultants; D006739:Hospital Administration; D006751:Hospital Information Systems / Q000458:organization & administration*; D006801:Humans; D008491:Medical Informatics Applications; D016347:Medical Records Systems, Computerized / Q000458:organization & administration; D011682:Purchasing, Hospital / Q000458:organization & administration; D012984:Software; D014481:United States