title: Evaluating NHS direct. Early findings raise questions about expanding the service.
authors.forename: D
authors.initials: D
authors.lastname: Florin
authors.forename: R
authors.initials: R
authors.lastname: Rosen
mesh_terms: D005069:Evaluation Studies as Topic; D006297:Health Services Accessibility; D006801:Humans; D019114:Remote Consultation; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom