title: First impressions: just what do my patients think of me?
abstract: The success of a dental practice, in terms of both finance and job satisfaction, depends on effective communication with our patients. This paper highlights the key aspects of communication theory which we should include in our day-to-day practising lives.
authors.affiliation: Research University Dental Hospital, Manchester.
authors.forename: A S
authors.initials: AS
authors.lastname: Blinkhorn
authors.forename: E J
authors.initials: EJ
authors.lastname: Kay
mesh_terms: D001294:Attitude to Health; D003812:Dentist-Patient Relations; D003815:Dentists / Q000523:psychology*; D006801:Humans; D009633:Nonverbal Communication; D014705:Verbal Behavior