title: Taking the measure of patient satisfaction.
authors.affiliation: Whipps Cross Hospital.
authors.forename: J
authors.initials: J
authors.lastname: Davis
mesh_terms: D006801:Humans; D009731:Nursing Audit; D009732:Nursing Care / Q000523:psychology* / Q000592:standards*; D017060:Patient Satisfaction; D011795:Surveys and Questionnaires