title: Communication skills: the art of listening.
authors.forename: S A
authors.initials: SA
authors.lastname: Cericola
mesh_terms: D003142:Communication; D006801:Humans; D007400:Interprofessional Relations; D009718:Nurse Administrators / Q000523:psychology*; D009740:Nursing Staff / Q000523:psychology*; D009745:Nursing, Supervisory