Organizational determinants of resident satisfaction with assisted living.
This article examines the relationship of organizational factors to resident satisfaction with assisted living, while controlling for resident characteristics. Data were collected in interviews with 156 residents in 13 assisted living facilities. Results indicate that more satisfied residents are also happier, more functionally independent, more involved in their housing decision, and less educated. When controlling for resident characteristics, higher levels of resident satisfaction are associated with smaller facility size, a moderate level of physical amenities, greater availability of personal space, fewer sociorecreational activities, and nonprofit ownership. These findings might be helpful in structuring a resident-centered regulatory approach to assisted living.
Sikorska
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Center for Gerontology and Health Care Research, Brown University, Providence, RI 02912, USA. elzbieta_sikorska@brown.edu
D000368:Aged; D000369:Aged, 80 and over; D005260:Female; D016330:Frail Elderly / Q000523:psychology*; D016852:Housing for the Elderly; D006801:Humans; D007407:Interviews as Topic; D008297:Male; D017060:Patient Satisfaction; D011788:Quality of Life; D012044:Regression Analysis; D012494:Sampling Studies