title: Culturally responsive cancer care in a cost-constrained work-classification system: a qualitative study of palliative care nurses.
abstract: This paper reports the results of a qualitative study to evaluate palliative care nurses' knowledge and experiences of providing culturally responsive palliative care within the cost constraints of a work-classification system. Multiple, in-depth interviews were conducted with 50 patients, their families, and health care providers. The study also employed observation techniques and documentary review of patient records. The study concludes that workload-classification measurement initiatives, while useful as a means of budgetary control, are often separate from and unrelated to the interests of cultural groups in palliative care populations.
authors.affiliation: Department of Educational Studies, Faculty of Education, McGill University, Montreal, Quebec, Canada.
authors.forename: P H
authors.initials: PH
authors.lastname: Boston
mesh_terms: D002170:Canada; D003363:Cost Control / Q000639:trends; D018864:Cultural Diversity; D005544:Forecasting; D006801:Humans; D009369:Neoplasms / Q000191:economics* / Q000208:ethnology / Q000451:nursing; D009723:Nurse-Patient Relations; D010166:Palliative Care / Q000191:economics*; D010348:Patient Care Team / Q000191:economics; D013727:Terminal Care / Q000191:economics*; D016526:Workload / Q000145:classification* / Q000191:economics