title: AAP report discusses success factors for pediatric call centers.
authors.forename: V L
authors.initials: VL
authors.lastname: Rose
mesh_terms: D002648:Child; D002662:Child Health Services / Q000458:organization & administration* / Q000592:standards; D002675:Child, Preschool; D017408:Guidelines as Topic; D006297:Health Services Accessibility; D006801:Humans; D010371:Pediatric Nursing; D010372:Pediatrics; D010819:Physician's Role; D012955:Societies, Medical; D013689:Telephone; D017749:Total Quality Management; D014218:Triage; D014481:United States; D000078329:Workforce