title: Self-assessment and business excellence.
authors.forename: S
authors.initials: S
authors.lastname: Jackson
mesh_terms: D003132:Commerce / Q000592:standards; D005060:Europe; D005582:Foundations; D008330:Management Audit; D017146:Models, Organizational; D015397:Program Evaluation; D017150:Public Sector / Q000592:standards; D012647:Self-Assessment; D017749:Total Quality Management / Q000458:organization & administration*