title: Improving patient satisfaction through unit-based team case management.
authors.forename: G L
authors.initials: GL
authors.lastname: Finch
authors.forename: J
authors.initials: J
authors.lastname: Linderbery
mesh_terms: D019090:Case Management; D003142:Communication; D003266:Continuity of Patient Care / Q000458:organization & administration / Q000592:standards; D017598:Efficiency, Organizational; D005568:Forms and Records Control; D018574:Home Care Agencies; D006757:Hospital Units / Q000458:organization & administration* / Q000592:standards; D006780:Hospitals, Rural / Q000458:organization & administration; D006801:Humans; D007318:Inservice Training; D008332:Management Quality Circles; D009518:New York; D009936:Organizational Innovation; D010351:Patient Discharge; D017060:Patient Satisfaction; D010934:Planning Techniques; D017064:Process Assessment, Health Care