title: Student utilization of health services at a university hospital in Turkey.
abstract: This paper gives the results of the first pilot study of health care utilization by Turkish university students who receive much of their student health-related services from an affiliated university hospital. The survey was distributed to 393 students and a response rate of 59.8% was obtained. In general students did not report satisfaction with the health services they received. This finding is significant because the hospital concerned is considered 'state of the art' in Turkey. Significant levels of dissatisfaction were noted across several treatment and provider variables, and comparisons with American health services are made. Suggestions for improving the student health services in the country are generated and future research recommendations are highlighted.
authors.affiliation: Baskent University, School of Health and Health Care Management, Ankara, Turkey.
authors.forename: A
authors.initials: A
authors.lastname: Kisa
authors.forename: S F
authors.initials: SF
authors.lastname: Dziegielewski
mesh_terms: D003625:Data Collection; D003710:Demography; D006297:Health Services Accessibility; D006305:Health Status Indicators; D006785:Hospitals, University / Q000706:statistics & numerical data*; D006801:Humans; D008019:Life Style; D010342:Patient Acceptance of Health Care / Q000706:statistics & numerical data; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011787:Quality of Health Care; D013333:Student Health Services / Q000592:standards / Q000706:statistics & numerical data*; D014421:Turkey / Q000453:epidemiology