Opening the gateway to change: using the patient satisfaction survey to improve environmental quality.
Blum
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Gianfagna
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D001108:Architecture; D004782:Environmental Health / Q000592:standards; D019538:Health Care Surveys; D006272:Health Facility Environment / Q000592:standards*; D006276:Health Facility Size; D006749:Hospital Design and Construction; D006786:Hospitals, Urban; D006801:Humans; D007374:Interior Design and Furnishings; D009519:New York City; D009936:Organizational Innovation; D017060:Patient Satisfaction