title: Putting patients first.
authors.affiliation: Bradford Royal Infirmary.
authors.forename: M
authors.initials: M
authors.lastname: Derrick
mesh_terms: D005128:Eye Diseases / Q000451:nursing; D006757:Hospital Units / Q000458:organization & administration*; D006801:Humans; D009745:Nursing, Supervisory / Q000458:organization & administration*; D009936:Organizational Innovation; D010038:Otorhinolaryngologic Diseases / Q000451:nursing; D018802:Patient-Centered Care / Q000458:organization & administration*; D011785:Quality Assurance, Health Care / Q000458:organization & administration*