title: Business quality control in issuing life insurance.
abstract: Fraud investigation and fraud control are entirely different processes. Similarly the auditing of a life insurance company and the issuing of life insurance policies and business quality control are not the same. Business quality control and fraud control have much in common. In this article, these similarities are explored and a case is made that companies issuing life insurance policies should consider the business quality control approach rather than the more traditional investigatory methods.
authors.forename: N K
authors.initials: NK
authors.lastname: Roberts
mesh_terms: D003132:Commerce / Q000458:organization & administration*; D005607:Fraud / Q000517:prevention & control; D006801:Humans; D007352:Insurance, Life; D008330:Management Audit / Q000379:methods; D017146:Models, Organizational; D011786:Quality Control; D014481:United States