Levels of service in independent community pharmacies: a strategic group analysis.
A sample of independent community pharmacies was analyzed for the existence of strategic groups utilizing service variables exclusively. Results indicate that strategic groups corresponding to high, moderate, and low levels of clinically related services do exist in this sample of independent community pharmacies. In addition the performance implications of strategic group membership was tested. Results indicate there was no statistical difference in performance across strategic groups. Implications for theory and practice are discussed.
Tipton
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Duquesne University, School of Pharmacy, Pittsburgh, PA 15282, USA. tiptond@duq3.cc.duq.edu
D000704:Analysis of Variance; D016000:Cluster Analysis; D004465:Economic Competition; D019981:Health Care Sector / Q000639:trends; D019538:Health Care Surveys; D007449:Investments; D008389:Marketing of Health Services / Q000379:methods; D010348:Patient Care Team; D010593:Pharmaceutical Services / Q000191:economics / Q000458:organization & administration* / Q000706:statistics & numerical data; D010594:Pharmacies / Q000145:classification* / Q000191:economics / Q000706:statistics & numerical data; D010934:Planning Techniques; D011369:Professional-Patient Relations; D014481:United States