Self-assessment and business excellence.
Jackson
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D003132:Commerce / Q000592:standards; D005060:Europe; D005582:Foundations; D008330:Management Audit; D017146:Models, Organizational; D015397:Program Evaluation; D017150:Public Sector / Q000592:standards; D012647:Self-Assessment; D017749:Total Quality Management / Q000458:organization & administration*