title: Triage program provides direct access to ER care, but without the high cost.
abstract: A new program called ER Direct combines telephone triage with ER-based triage. The program is slashing the rate of retrospective ER claim denials and enhancing member access while still reining in emergency room costs.
mesh_terms: D019468:Disease Management; D004636:Emergency Service, Hospital / Q000191:economics / Q000458:organization & administration*; D006297:Health Services Accessibility; D008329:Managed Care Programs; D008484:Medicaid; D009726:Nurses; D019114:Remote Consultation / Q000458:organization & administration*; D014218:Triage / Q000191:economics / Q000458:organization & administration*; D014481:United States