title: The personal touch. Interview by Lynn Wagner and Kathleen Vickery.
authors.forename: J
authors.initials: J
authors.lastname: Calkin
authors.forename: J
authors.initials: J
authors.lastname: Ryan
mesh_terms: D005161:Facility Regulation and Control; D005260:Female; D006270:Health Facility Administrators; D006801:Humans; D007449:Investments; D008134:Long-Term Care / Q000191:economics / Q000458:organization & administration; D009096:Multi-Institutional Systems / Q000191:economics / Q000458:organization & administration*; D009735:Nursing Homes / Q000191:economics / Q000458:organization & administration*; D009936:Organizational Innovation; D009937:Organizational Objectives; D018802:Patient-Centered Care / Q000191:economics / Q000458:organization & administration; D011445:Prospective Payment System; D011640:Public Policy; D014481:United States