title: Opening the gateway to change: creating a human-centered medical center--strategies for competing in the healthcare marketplace.
authors.forename: Y
authors.initials: Y
authors.lastname: Copeland
authors.forename: L B
authors.initials: LB
authors.lastname: Johnson
authors.forename: R
authors.initials: R
authors.lastname: Orr
mesh_terms: D001108:Architecture; D015142:Baltimore; D003159:Community-Institutional Relations; D019981:Health Care Sector; D006272:Health Facility Environment; D006749:Hospital Design and Construction; D006786:Hospitals, Urban / Q000458:organization & administration*; D006801:Humans; D007374:Interior Design and Furnishings; D015279:Organizational Culture; D009936:Organizational Innovation; D009937:Organizational Objectives; D010348:Patient Care Team; D018802:Patient-Centered Care