title: Member satisfaction: a patient's perspective.
authors.affiliation: Blue Cross & Blue Shield of Michigan, USA.
authors.forename: S L
authors.initials: SL
authors.lastname: Reoma
mesh_terms: D001943:Breast Neoplasms / Q000628:therapy; D005260:Female; D006297:Health Services Accessibility; D006801:Humans; D008329:Managed Care Programs / Q000592:standards*; D008824:Michigan; D017060:Patient Satisfaction; D011320:Primary Health Care; D011785:Quality Assurance, Health Care; D012017:Referral and Consultation