title: 'No secrets' approach pays off in satisfaction.
abstract: Health care organizations can encourage the free flow of information by making internal communications a high-priority, strategic function. A "no secrets" policy is a prime indicator of organizations that are doing an exemplary job of internal communications. Baptist Hospital in Pensacola, FL, provides a demonstration of best practices in internal communications within a health care organization.
mesh_terms: D003142:Communication; D003363:Cost Control; D003405:Creativity; D004649:Employee Incentive Plans; D005431:Florida; D006747:Hospital Communication Systems / Q000592:standards*; D006764:Hospitals, Community / Q000458:organization & administration / Q000592:standards; D006801:Humans; D007588:Job Satisfaction; D010564:Personnel, Hospital / Q000523:psychology; D010934:Planning Techniques