title: Using the Internet as an effective customer channel. Creating sustainable market advantage through Web-based strategies.
authors.affiliation: Russell_Coile@superiorconsultant.com
authors.forename: R C
authors.initials: RC
authors.lastname: Coile
mesh_terms: D003132:Commerce; D004465:Economic Competition; D006266:Health Education; D007255:Information Services; D020407:Internet / Q000458:organization & administration* / Q000639:trends; D008389:Marketing of Health Services / Q000379:methods*; D017216:Telemedicine; D014481:United States