title: Opening the gateway to change: using the patient satisfaction survey to improve environmental quality.
authors.forename: W R
authors.initials: WR
authors.lastname: Blum
authors.forename: C
authors.initials: C
authors.lastname: Gianfagna
mesh_terms: D001108:Architecture; D004782:Environmental Health / Q000592:standards; D019538:Health Care Surveys; D006272:Health Facility Environment / Q000592:standards*; D006276:Health Facility Size; D006749:Hospital Design and Construction; D006786:Hospitals, Urban; D006801:Humans; D007374:Interior Design and Furnishings; D009519:New York City; D009936:Organizational Innovation; D017060:Patient Satisfaction