title: Customer service training boosts survey ratings.
mesh_terms: D004636:Emergency Service, Hospital / Q000592:standards*; D019538:Health Care Surveys; D006801:Humans; D007318:Inservice Training; D007588:Job Satisfaction; D017060:Patient Satisfaction; D010564:Personnel, Hospital / Q000193:education; D011361:Professional Competence; D011369:Professional-Patient Relations; D011785:Quality Assurance, Health Care; D014768:Virginia