title: User satisfaction and frustration with a handheld, pen-based guideline implementation system for asthma.
abstract: OBJECTIVE
  To evaluate clinicians' satisfaction and frustrations with the use of a handheld computer system that implements a guideline for management of childhood asthma exacerbations.
  
  
  METHODS
  Nine primary-care pediatric practices.
  
  
  METHODS
  Survey component of a randomized, prospective before-after trial.
  
  
  METHODS
  Newton MessagePad outfitted with custom software (called "AsthMonitor") that assists in documentation of clinical findings and provides guideline-based recommendations.
  
  
  RESULTS
  Overall, 3 users gave strongly positive global ratings while 6 users were neutral. The majority used the documentation functions concurrently with care. Except for recommendations to administer oxygen (which were unsupported by evidence), users found the recommendations appropriate and appreciated the reminders. Seven of 9 participants believed it took more time to document with AsthMonitor.
  
  
  CONCLUSIONS
  Handheld computers are acceptable to some office-based practitioners to provide guideline-based advice within the context of the clinical encounter.
authors.affiliation: Yale Center for Medical Informatics, New Haven, Connecticut, USA.
authors.forename: R N
authors.initials: RN
authors.lastname: Shiffman
authors.forename: Y
authors.initials: Y
authors.lastname: Liaw
authors.forename: D D
authors.initials: DD
authors.lastname: Navedo
authors.forename: K A
authors.initials: KA
authors.lastname: Freudigman
mesh_terms: D001249:Asthma / Q000628:therapy*; D001292:Attitude to Computers; D002648:Child; D003258:Consumer Behavior; D003625:Data Collection; D019983:Guideline Adherence; D006801:Humans; D016347:Medical Records Systems, Computerized; D008838:Microcomputers; D017410:Practice Guidelines as Topic; D016032:Randomized Controlled Trials as Topic; D011795:Surveys and Questionnaires; D014584:User-Computer Interface; D014956:Writing