title: A well-staffed PFS call center can improve patient satisfaction.
authors.forename: B M
authors.initials: BM
authors.lastname: Gustafson
mesh_terms: D017598:Efficiency, Organizational; D015285:Hospital-Patient Relations; D006801:Humans; D007253:Information Centers / Q000458:organization & administration* / Q000592:standards; D010350:Patient Credit and Collection; D017060:Patient Satisfaction; D010561:Personnel Staffing and Scheduling; D013689:Telephone; D014481:United States