title: Exceed your goals.
abstract: Benchmarking may not be the panacea it once seemed--especially the old model of buying data about competitors. Savvy managers have found new ways to set and beat their goals. Some are benchmarking against their own past performance, some are comparing with top performers instead of just local competition, and others are even looking outside the field for role models. "You need to identify best practices," urges one top benchmarking guru. "Look at the data clusters of those who do it significantly, whatever 'it' is."
authors.forename: J
authors.initials: J
authors.lastname: Lawrence
mesh_terms: D019985:Benchmarking / Q000379:methods*; D006748:Hospital Departments / Q000191:economics / Q000458:organization & administration* / Q000592:standards; D008330:Management Audit; D009519:New York City; D014481:United States