title: Report card paradox.
authors.forename: K
authors.initials: K
authors.lastname: Southwick
mesh_terms: D003258:Consumer Behavior; D003657:Decision Making; D019981:Health Care Sector / Q000592:standards; D006279:Health Maintenance Organizations / Q000706:statistics & numerical data; D007255:Information Services; D011787:Quality of Health Care; D014481:United States