Guard force management: keeping security in the house.
Aurora Health Care's decision to stay with a proprietary force was based not only on financial findings, but also on the intangible benefits of in-house officers. To decide what will work best for their own organizations, says the author, security managers should examine turnover, training, loyalty, and service--and not just concentrate solely on cost.
Cummings
M R
MR
Aurora Health Care, Milwaukee, WI, USA.
D003284:Contract Services / Q000191:economics / Q000458:organization & administration*; D003365:Costs and Cost Analysis; D003659:Decision Making, Organizational; D004651:Employment / Q000191:economics / Q000458:organization & administration*; D010558:Personnel Loyalty; D010563:Personnel Turnover; D012637:Security Measures / Q000458:organization & administration*; D014922:Wisconsin