title: Improve quality by understanding your care process.
authors.affiliation: University of Nebraska at Omaha (UNO), USA.
authors.forename: L G
authors.initials: LG
authors.lastname: Pol
authors.forename: A R
authors.initials: AR
authors.lastname: Rodie
authors.forename: B F
authors.initials: BF
authors.lastname: Crabtree
mesh_terms: D005194:Family Practice; D006801:Humans; D010934:Planning Techniques; D017064:Process Assessment, Health Care / Q000379:methods*; D017749:Total Quality Management