title: High touch vs. high tech: rediscover the human element.
abstract: Communication technology makes efficiencies possible, but it can cause major personal and organizational problems when it replaces human contact.
authors.affiliation: McKessonHBOC, Atlanta, Ga., USA.
authors.forename: R L
authors.initials: RL
authors.lastname: Simpson
mesh_terms: D003144:Communication Barriers; D003195:Computer Communication Networks; D006808:Humanism; D006801:Humans; D007400:Interprofessional Relations