title: Creativity is key to managing prescheduling patient processing.
authors.forename: B M
authors.initials: BM
authors.lastname: Gustafson
mesh_terms: D001071:Appointments and Schedules; D003405:Creativity; D006801:Humans; D019458:Insurance Coverage; D008329:Managed Care Programs / Q000191:economics / Q000458:organization & administration*; D009936:Organizational Innovation; D010350:Patient Credit and Collection; D014481:United States; D014600:Utilization Review