title: The medical call center. A strategic marketing resource for the future.
authors.affiliation: Health Potentials Inc., St. Petersburg, FL, USA.
authors.forename: R D
authors.initials: RD
authors.lastname: Stier
mesh_terms: D006801:Humans; D007253:Information Centers / Q000458:organization & administration*; D008329:Managed Care Programs; D008389:Marketing of Health Services / Q000458:organization & administration*; D010043:Outcome and Process Assessment, Health Care; D010358:Patient Participation; D019114:Remote Consultation / Q000458:organization & administration* / Q000639:trends; D013689:Telephone; D014218:Triage; D014481:United States