Conflict management, prevention, and resolution in medical settings.
Everything about conflict is difficult for physicians, who are by nature and conditioning quite confrontation adverse. But conflict is inevitable, and conflict management skills are essential life skills for effective people. The keys to conflict management are prevention, effective communication, and anger management, skills that can be learned and polished. Conflict management skills can enhance all aspects of life for physicians, as well as those who work or live with them.
Andrew
L B
LB
Center for Professional Well-Being, Durham, NC, USA. lbandrewmd@compuserve.com
D000786:Anger; D003220:Conflict, Psychological; D006123:Group Practice / Q000592:standards*; D017408:Guidelines as Topic; D006801:Humans; D007400:Interprofessional Relations; D007858:Learning; D017008:Negotiating / Q000379:methods*; D010565:Persuasive Communication; D010820:Physicians / Q000523:psychology*; D014481:United States; D017132:Workplace