Collaborative prototyping approaches for ICU decision aid design.
When computer-based aids do not support the human users' decision-making strategies or anticipate the organizational impacts of technological change, advances in information technology may degrade rather than enhance decision-making performance. Such failures suggest the design of human-computer cooperation for problem solving and decision-making must be driven by human cognitive and organizational process requirements rather than computer technology. Decision- and user-centered development techniques involve domain experts and end-users in the earliest phases of design to evolve an understanding of requirements through iterative prototyping. This paper presents a collaborative approach to cognitive systems engineering applied to developing a clinical aid to assist respiratory care in the surgical ICU.
Ehrhart
L S
LS
College of Information Science & Technology, Drexel University, Philadelphia, PA 19104, USA. ehrhartL@post.drexel.edu
Hanson
C W
CW
Marshall
B E
BE
Marshall
C
C
Medsker
C
C
D003199:Computer Systems; D003658:Decision Making, Computer-Assisted; D020000:Decision Support Systems, Clinical; D006804:Ergonomics; D005103:Expert Systems; D006801:Humans; D007362:Intensive Care Units / Q000458:organization & administration*; D012138:Respiratory Therapy; D018511:Systems Integration; D000078329:Workforce