title: Process models for telehealth: an industrial approach to quality management of distant medical practice.
abstract: Process modeling is explored as an approach for prospectively managing the quality of a telemedicine/telehealth service. This kind of prospective quality management is more appropriate for dynamic health care environments compared to traditional quality assurance programs. A vector model approach has also been developed to match a process model to the needs of a particular site.
authors.affiliation: Department of Radiological Sciences, University of California, Los Angeles, USA.
authors.forename: H
authors.initials: H
authors.lastname: Kangarloo
authors.forename: J D
authors.initials: JD
authors.lastname: Dionisio
authors.forename: U
authors.initials: U
authors.lastname: Sinha
authors.forename: D
authors.initials: D
authors.lastname: Johnson
authors.forename: R K
authors.initials: RK
authors.lastname: Taira
mesh_terms: D006801:Humans; D017146:Models, Organizational; D008962:Models, Theoretical; D011785:Quality Assurance, Health Care / Q000379:methods*; D012985:Software Design; D017216:Telemedicine / Q000458:organization & administration / Q000592:standards*