title: Automating referral process with interactive voice response.
authors.forename: G
authors.initials: G
authors.lastname: Barhoumy
authors.forename: M
authors.initials: M
authors.lastname: Bitter
mesh_terms: D001330:Electronic Data Processing; D007256:Information Systems; D020407:Internet; D008329:Managed Care Programs / Q000458:organization & administration*; D010824:Physicians' Offices; D012017:Referral and Consultation / Q000191:economics / Q000458:organization & administration*; D012308:Risk Management / Q000458:organization & administration; D013060:Speech; D014481:United States; D014584:User-Computer Interface