title: Ergodynamics in the Reliability of Power Plant Operators and Prospective Hybrid Intelligence Systems.
abstract: Based on ergodynamics and the hybrid intelligence theory, an analysis of the nuclear power plant operator's performance is given at the levels of strategies, tactics, and actions. Special attention is paid to the strategies used in the course of severe accidents at nuclear power plants. Data from Ukrainian and Russian power plants and training centres, and from accidents around the world were collected and processed. It is shown that in an emergency it is essential for the human operator to be flexible. This flexibility includes two main training and personal factors: a large set of strategies and tactics the operator manages to use, and quick transformations between the strategies (tactics). It was also found that some emergency tasks are too complicated: They require simultaneous use of different strategies, with time strictly limited by nuclear power plant dynamics. Those tasks cannot be successfully solved by any individual operator. Hybrid intelligence systems involving different specialists should be used in those cases in order to avoid failures in emergency problem solving and macroergonomic organizational design.
authors.affiliation: University of Manitoba, Canada. venda@bldgeng.lan1.umanitoba.ca
authors.initials: VF
authors.lastname: Venda
authors.initials: SA
authors.lastname: Chachko