title: A completed audit to reduce hospital outpatients non-attendance rates.
abstract: An audit loop for patients failing to attend a paediatric outpatient department was completed by repeating the analysis three years after interventions were put into place. The 1995 study had shown non-attendance for clinic visits was 34%, varying from 32.5% for Europeans and 50% for Asian patients. A follow up study in 1998 showed a fall to 12.04% and 13.5%, respectively, with an overall rate of 12.3%. The Manor Hospital NHS Trust had the lowest non-attendance rate of the 30 hospitals in the West Midlands region for the year 1996-7.
authors.affiliation: Manor Hospital, Moat Road, Walsall, West Midlands WS2 OPS, UK.
authors.forename: A R
authors.initials: AR
authors.lastname: Gatrad
mesh_terms: D000553:Ambulatory Care / Q000706:statistics & numerical data*; D001208:Asia / Q000208:ethnology; D005260:Female; D005500:Follow-Up Studies; D006753:Hospital Records; D006801:Humans; D007514:Islam; D008297:Male; D008485:Medical Audit; D010044:Outpatient Clinics, Hospital / Q000706:statistics & numerical data; D010371:Pediatric Nursing; D016312:Treatment Refusal / Q000208:ethnology / Q000706:statistics & numerical data*; D006113:United Kingdom