title: A checklist for consumer-centered health plans.
authors.forename: E B
authors.initials: EB
authors.lastname: Severoni
mesh_terms: D003142:Communication; D003256:Community Participation; D003258:Consumer Behavior; D003657:Decision Making; D006264:Health Benefit Plans, Employee / Q000592:standards; D006801:Humans; D008329:Managed Care Programs / Q000592:standards*; D017060:Patient Satisfaction; D014481:United States