title: Changing perceptions, changing reality.
authors.affiliation: Harvard Medical School, USA.
authors.forename: R
authors.initials: R
authors.lastname: Fein
mesh_terms: D001294:Attitude to Health; D003254:Consumer Advocacy; D003258:Consumer Behavior; D006291:Health Policy; D006801:Humans; D008329:Managed Care Programs / Q000458:organization & administration; D009936:Organizational Innovation; D014481:United States