title: Finding "truth" in managed care.
authors.affiliation: Harvard Business School, USA.
authors.forename: R E
authors.initials: RE
authors.lastname: Herzlinger
mesh_terms: D001294:Attitude to Health; D003254:Consumer Advocacy / Q000331:legislation & jurisprudence; D003258:Consumer Behavior; D006291:Health Policy; D006801:Humans; D008329:Managed Care Programs / Q000458:organization & administration / Q000592:standards; D017149:Private Sector; D011785:Quality Assurance, Health Care / Q000592:standards; D014342:Truth Disclosure; D014481:United States