Study: HMOs moving toward quality. NCQA finds links between quality of care and member satisfaction, disclosure and performance.
Moore
J D
JD
D019985:Benchmarking; D006279:Health Maintenance Organizations / Q000458:organization & administration / Q000592:standards*; D006302:Health Services Research; D007255:Information Services; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000639:trends*; D019984:Quality Indicators, Health Care; D014481:United States