title: Hospitals begin to weave web strategies. Internet can be used as advanced customer service tool.
authors.forename: G S
authors.initials: GS
authors.lastname: Galdabini
mesh_terms: D003299:Cooperative Behavior; D004181:Directories as Topic; D004465:Economic Competition; D006739:Hospital Administration; D020407:Internet; D008389:Marketing of Health Services / Q000379:methods*; D014481:United States