Effects of ethics stress on employee burnout and fatigue: an empirical investigation.
The authors compare the effect of ethics stress to the effect of other stress factors (coworker support, supervisor support, family conflict, dead-end job, task conflict, customers, and company expectations) on employee burnout and fatigue. They collected surveys from 305 customer-contact employees. Regression results indicate that ethics stress predicts both burnout and fatigue. In addition, employee latitude, dead-end job, and supervisor support predict burnout and family conflict and task conflict are associated with fatigue.
Bischoff
S J
SJ
Brigham Young University, USA.
DeTienne
K B
KB
Quick
B
B
D002055:Burnout, Professional; D003220:Conflict, Psychological; D003625:Data Collection; D004991:Ethics, Institutional; D005221:Fatigue; D006801:Humans; D007398:Interpersonal Relations; D007588:Job Satisfaction; D010559:Personnel Management; D012944:Social Support; D014481:United States