title: The new consumer.
abstract: Health care is undergoing a revolution, according to experts, as Americans wrest more control from providers and payers. The groundswell of consumerism is fueled by the Internet, regulatory changes, the rising popularity of nontraditional care, and frustration over how patients and their families feel they have been mistreated by the system.
authors.forename: R
authors.initials: R
authors.lastname: Haugh
mesh_terms: D000529:Complementary Therapies / Q000706:statistics & numerical data; D003258:Consumer Behavior / Q000706:statistics & numerical data*; D003695:Delivery of Health Care / Q000191:economics / Q000639:trends*; D005544:Forecasting; D007255:Information Services / Q000706:statistics & numerical data / Q000600:supply & distribution; D007348:Insurance, Health / Q000706:statistics & numerical data / Q000639:trends; D020407:Internet / Q000706:statistics & numerical data*; D008389:Marketing of Health Services / Q000706:statistics & numerical data / Q000639:trends; D014481:United States