title: When I stopped yelling, everybody started listening.
authors.forename: S M
authors.initials: SM
authors.lastname: Rakley
mesh_terms: D000786:Anger; D003142:Communication; D003220:Conflict, Psychological; D003299:Cooperative Behavior; D006801:Humans; D007400:Interprofessional Relations; D017008:Negotiating; D010820:Physicians / Q000523:psychology*; D011340:Problem Solving; D011361:Professional Competence; D014481:United States